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Bpo Manager Jobs in Virginia (NOW HIRING)

MCI Careers

VP BPO Sales

Virginia Beach, VA · On-site

As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Relationship Management Build and maintain trusted relationships with C-suite executives and key ...

MCI Careers

VP BPO Sales

Virginia Beach, VA · Remote

As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Relationship Management Build and maintain trusted relationships with C-suite executives and key ...

MCI Careers

VP BPO Sales

Virginia Beach, VA · Remote

As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Relationship Management Build and maintain trusted relationships with C-suite executives and key ...

SimpliSafe

Manager, Vendor Manager

Richmond, VA · On-site

Experience in contact center BPO management or security industry wholesale/monitoring vendor management strongly preferred * Deep understanding of vendor performance metrics and the ability to ...

SimpliSafe

Manager, Vendor Manager

Richmond, VA · On-site

Experience in contact center BPO management or security industry wholesale/monitoring vendor management strongly preferred * Deep understanding of vendor performance metrics and the ability to ...

SimpliSafe

Manager, Vendor Manager

Richmond, VA · On-site

Experience in contact center BPO management or security industry wholesale/monitoring vendor management strongly preferred * Deep understanding of vendor performance metrics and the ability to ...

RDR Inc

FINANCIAL ANALYST

Chantilly, VA · On-site

The Contractor shall research, coordinate, and document policy updates as deemed necessary by the BPO/FIN senior management; * The Contractor shall conduct formal coordination phases of Directives ...

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Bpo Manager information

See Virginia salary details

$27.3K

$81K

$136.3K

How much do bpo manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for bpo manager in Virginia is $80,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a BPO manager?

A BPO Manager oversees the operations of a Business Process Outsourcing (BPO) company or department, ensuring efficient service delivery and client satisfaction. They manage teams, monitor performance metrics, and implement strategies to enhance productivity and quality. Their role also involves staffing, training, and maintaining compliance with industry standards. Successful BPO Managers possess strong leadership, communication, and problem-solving skills to drive operational excellence.

What are the typical daily responsibilities of a BPO manager?

A BPO Manager’s daily responsibilities often include overseeing team operations, monitoring key performance indicators (KPIs), and implementing process improvements to ensure service quality. They regularly hold meetings with team leads to review progress, address challenges, and ensure alignment with client expectations. In addition, BPO Managers handle escalations, coordinate with HR for staffing needs, and collaborate with clients to manage projects and resolve issues. This dynamic role involves a mix of leadership, analytics, and client-facing tasks, making it both challenging and rewarding for those who enjoy a fast-paced environment.

What are the key skills and qualifications needed to thrive in the BPO manager position, and why are they important?

To thrive as a BPO Manager, you need expertise in operations management, process optimization, team leadership, and a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workforce management software, and quality assurance tools—as well as certifications like Six Sigma—are often essential. Outstanding communication, conflict resolution, and motivational skills differentiate top performers in this role. These abilities ensure effective team management, high client satisfaction, and consistent achievement of performance metrics in a dynamic BPO environment.

How much is the salary of a Bpo Manager?

The salary of a BPO Manager typically ranges from $40,000 to $80,000 annually, depending on experience, location, and company size. Senior managers or those in high-cost areas may earn higher compensation, often supplemented with performance bonuses and benefits.

What is the highest position in Bpo Manager?

The highest position for a BPO manager is typically the Director or Vice President of Operations, responsible for overseeing multiple departments and strategic planning. These roles require extensive experience, leadership skills, and often involve managing large teams and budgets within the organization.

What are the most commonly searched types of Bpo jobs in Virginia?

The most popular types of Bpo jobs in Virginia are:

What are popular job titles related to Bpo Manager jobs in Virginia?

For Bpo Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Bpo Manager jobs in Virginia look for?

The top searched job categories for Bpo Manager jobs in Virginia are:

What cities in Virginia are hiring for Bpo Manager jobs?

Cities in Virginia with the most Bpo Manager job openings:

Bpo Manager jobs near you
Infographic showing various Bpo Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $80,976 per year, or $38.9 per hour.

BPO reviewer

Infinity International Processing Services, Inc.

Newport News, VA • Remote

Full-time

Re-posted 8 days ago

Job description

Company Description

Infinity International Processing Services, Inc. is a leading provider of Broker Price Opinion (BPO) Quality Assurance ( Clerical Review) services to BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to 120+ global clients in Mortgage, Logistics, Finance & Accounting and Insurance industry. We are a global outfit having offices in Rockville, MD and India employing 1000+ employees.


Towards our rapid expansion plan, we are recruiting clerical/administrative Broker Price Opinion (BPO) Reviewer cum Trainer.


Job Description

Responsibilities will involve reviewing of externally prepared broker price opinion reports for Clerical/Administrative errors and assuring compliance. 


Qualifications

Minimum of 10+ years of BPO review experience

Must be able to employ proper application of valuation techniques and methodologies

Travelling 30% ( Domestic/ International)

May have to travel to client's place for process training/transition 

Handle client relation during test and ramp-up phase of new projects 

Travel to offshore delivery centers in India and assist in training, project transition & ramp-up 

Once offshore resources are ramped up, perform quality control

Must be able to work in a high volume production environment and meet deadlines

Good telephonic etiquette

Self prioritize tasks & work towards the same

Perform other related duties as assigned or directed by the management


Additional Information

Key Responsibilities:


Reviews BPOs for compliance with applicable USPAP, Fannie Mae, FHA, and client reporting guidelines, as well as completeness, consistency, logic, and appropriate valuation methodology

Approve or reject reports, requesting additional information as needed, and re-reviewing revised reports as they are received back from outside appraisers


Job Type: Permanent / Work from home


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