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Booking Com Customer Service Jobs (NOW HIRING)

SLM Bookings

Remote Booking Agent

Miami, FL · Remote

Previous experience in customer service or hospitality also a plus, but not required Your earning potential is only limited to your motivation. We have agents that earn $200 per booking to $12,000 ...

Priceline

Director, Accounting

New York, NY · Hybrid

$180K - $210K/yr

... our customers can buy from us with confidence. Priceline.com - a part of Booking Holdings Inc ... and service awards that help you connect, grow, and celebrate together Specific benefits and ...

Hope's Global Getaways

Customer Booking Consultant

Warren, MI · Remote

$18.50 - $23/hr

About the job Customer Booking Consultant Position Overview We are currently adding new team members to support clients with reservation planning and trip preparation activities in a fully remote ...

Priceline

Director, Accounting

Norwalk, CT · Hybrid

$180K - $210K/yr

... our customers can buy from us with confidence. Priceline.com - a part of Booking Holdings Inc ... and service awards that help you connect, grow, and celebrate together Specific benefits and ...

Noll Human Resource Services

Be Seen First

Customer Service/Contract Review Specialist

Omaha, NE · On-site

$21 - $22/hr

Work that keeps you engaged and makes an impact Apply today or submit your resume to missy(@)nolljobs.com customer service, CSR, contract review, order entry, compliance, administration, office ...

ECS Transportation Group

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Dispatcher / Customer Service

Carrollton, TX · On-site

$17 - $20/hr

Logistics & Booking reservations nationwide. * Manage multiple tasks in a time sensitive ... For more information, visit our website at www.ecslimo.com

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Booking Com Customer Service information

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How much do booking com customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for booking com customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are the main responsibilities of a Booking.com Customer Service representative on a daily basis?

As a Booking.com Customer Service representative, your primary responsibilities include assisting customers and accommodation partners with reservation inquiries, booking modifications, cancellations, and payment issues via phone, email, or chat. You’ll also be tasked with resolving complaints, explaining booking policies, and ensuring a seamless customer experience. Collaborating with team members and other departments is common to address complex cases. A typical day involves managing a case queue, keeping updated on product changes, and maintaining high service standards to support Booking.com’s global customer base.

Does booking.com allow remote work?

Booking.com Customer Service roles often offer remote work options, especially for positions that can be performed online. However, availability of remote work depends on the specific role, location, and company policies, and some positions may require on-site presence or hybrid arrangements.

What degree do you need to be a booking agent?

Booking agents typically do not require a specific degree but benefit from education in fields like business, marketing, or communications. Relevant skills include negotiation, organization, and knowledge of the entertainment or travel industry, and some positions may prefer prior experience or certifications in related areas.

Is booking.com a good place to work?

Booking.com customer service roles are generally considered stable with opportunities for remote work and skill development in communication and problem-solving. The company offers a fast-paced environment, and employees often highlight the importance of adaptability and customer focus in the role.

What are the key skills and qualifications needed to thrive in the Booking Com Customer Service position, and why are they important?

To thrive as a Booking.com Customer Service representative, you need strong communication abilities, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, booking platforms, and basic computer proficiency are typically required. Outstanding active listening, patience, and multitasking abilities help you excel in handling diverse customer inquiries effectively. These skills are vital for providing swift, accurate, and empathetic support, which is crucial for maintaining customer satisfaction in a fast-paced service environment.

What is a Booking Com Customer Service job?

A Booking.com Customer Service job involves assisting customers with reservations, cancellations, payments, and other travel-related inquiries. Customer Service Representatives communicate via phone, email, or chat to provide support and resolve issues efficiently. They ensure a smooth booking experience by addressing customer concerns, offering solutions, and following company policies. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential for success in this role.

Does booking.com have a customer service?

Booking.com customer service is available to assist users with booking issues, cancellations, and inquiries. Customer service representatives can be reached through various channels such as phone, email, or live chat, and the platform often provides support in multiple languages. As a Booking.com customer service role, strong communication skills and familiarity with the platform are important.
More about Booking Com Customer Service jobs
What cities are hiring for Booking Com Customer Service jobs? Cities with the most Booking Com Customer Service job openings:
What states have the most Booking Com Customer Service jobs? States with the most job openings for Booking Com Customer Service jobs include:
What job categories do people searching Booking Com Customer Service jobs look for? The top searched job categories for Booking Com Customer Service jobs are:
Booking Com Customer Service jobs near you
Infographic showing various Booking Com Customer Service job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Remote Booking Agent

SLM Bookings

Miami, FL • Remote

Contractor

Posted 16 days ago

Job description

Join SLM Bookings and receive the tools that will make you successful. As your mentor we will make sure you have:

  • Certifications to start booking clients within a few hours
  • Your own supplier accounts accessed through our 100's of suppliers available (i.e. Disney, Carnival, Voyage, Universal Studios, and All-Inclusive world travel resorts)
  • Access to general marketing training, branding you, and running your agency.
  • Daily and weekly tutorials to make your agency the top in sales and service
  • One on One's
  • Free to Discounted vacations for you and your family
  • A community of other agents, remember even though this is your business, you are not alone and we support all our agents.

Roles & Responsibilities

  • Research, Create, and Execute exceptional itineraries for clients
  • Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
  • Complete ongoing training to earn and maintain certification to book travel
  • Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
  • Review budgets, and plan trips according to clients budget constraints
  • Create promotional materials to utilize
  • Monitor restrictions on travel that come and go
  • Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc...)
  • Effectively communicate with clients pre/post travel
  • Handle issues that may arise during the bookings and/or travel for clients
  • Network with tour operators regarding packages that you can possibly offer to clients

Requirements

  • Must be at least 18 years of age, and be authorized to work within the US.
  • Must be able to effectively communicate with clients (strong sales background a plus)
  • Must have a smartphone with internet access, laptop recommend but not required
  • Personal travel experience is a huge plus, however not required
  • Previous experience in customer service or hospitality also a plus, but not required

Your earning potential is only limited to your motivation. We have agents that earn $200 per booking to $12,000 for group bookings. Most vendors pay commission up 16% of the booking fee's. So if you are still vacationing and not cashing in on your own trips that is money left on the table.

The next steps you can take is to:

  1. Apply
  2. Select a day and time to meet with us
  3. Be prepare to sign up for your business
  4. Spend at least one day getting certified and started
  5. Attend a new agent meeting
  6. AND START BOOKING VACATIONS.
Employment Type: CONTRACTOR

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