... Booking Holdings US customers, partners, brands, and financial results . What We'll Provide: Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total ...
... Booking Holdings US customers, partners, brands, and financial results . What We'll Provide: Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total ...
... Booking Holdings US customers, partners, brands, and financial results . What We'll Provide: Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total ...
... Booking Holdings US customers, partners, brands, and financial results . What We'll Provide: Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total ...
This is not an entry-level customer service position. The right candidate will bring direct ... Serve as a primary point of contact for guests via phone, text, email, Airbnb, Vrbo, Booking.com ...
Quick apply
This is not an entry-level customer service position. The right candidate will bring direct ... Serve as a primary point of contact for guests via phone, text, email, Airbnb, Vrbo, Booking.com ...
Remote Booking Agent
Miami, FL · Remote
$35K - $62K/yr
Previous experience in customer service or hospitality also a plus, but not required Your earning potential is only limited to your motivation. We have agents that earn $200 per booking to $12,000 ...
Remote Booking Agent
Miami, FL · Remote
$35K - $62K/yr
Previous experience in customer service or hospitality also a plus, but not required Your earning potential is only limited to your motivation. We have agents that earn $200 per booking to $12,000 ...
Remote Booking Agent
Miami, FL · On-site
$35K - $62K/yr
Previous experience in customer service or hospitality also a plus, but not required Your earning potential is only limited to your motivation. We have agents that earn $200 per booking to $12,000 ...
Quick apply
Remote Booking Agent
Miami, FL · On-site
$35K - $62K/yr
Previous experience in customer service or hospitality also a plus, but not required Your earning potential is only limited to your motivation. We have agents that earn $200 per booking to $12,000 ...
Reservations Agent - FL - On Site
Miami Beach, FL · On-site
$15.75 - $19.75/hr
Nice to have experience with online partners such as Expedia, booking.com, etc. * Must be Bilingual (English / Spanish)
Reservations Agent - FL - On Site
Miami Beach, FL · On-site
$15.75 - $19.75/hr
Nice to have experience with online partners such as Expedia, booking.com, etc. * Must be Bilingual (English / Spanish)
Reservations Agent - FL - On Site
Miami Beach, FL · On-site
$15.75 - $19.75/hr
Nice to have experience with online partners such as Expedia, booking.com, etc. * Must be Bilingual (English / Spanish)
Reservations Agent - FL - On Site
Miami Beach, FL · On-site
$15.75 - $19.75/hr
Nice to have experience with online partners such as Expedia, booking.com, etc. * Must be Bilingual (English / Spanish)
Remote Travel Booking Specialist
Tampa, FL · Remote
$35K - $65K/hr
Provide outstanding customer service throughout the booking process * Stay informed about supplier promotions and special offers * Maintain accurate booking information and client records * Build ...
Quick apply
Remote Travel Booking Specialist
Tampa, FL · Remote
$35K - $65K/hr
Provide outstanding customer service throughout the booking process * Stay informed about supplier promotions and special offers * Maintain accurate booking information and client records * Build ...
Be Seen First
Hotel Front Desk Agent 3P-11P
Fort Lauderdale, FL · On-site
$16.50 - $17/hr
Understanding of how travel planning websites operate, such as booking.com and Expedia Partner Central. * Customer service attitude * Excellent communication and organizational skills Benefits ...
Quick apply
Be Seen First
Hotel Front Desk Agent 3P-11P
Fort Lauderdale, FL · On-site
$16.50 - $17/hr
Understanding of how travel planning websites operate, such as booking.com and Expedia Partner Central. * Customer service attitude * Excellent communication and organizational skills Benefits ...
Be Seen First
Hotel Front Desk Agent 3P-11P
Fort Lauderdale, FL · On-site
$16.50 - $17/hr
Understanding of how travel planning websites operate, such as booking.com and Expedia Partner Central. * Customer service attitude * Excellent communication and organizational skills Benefits ...
Quick apply
Be Seen First
Hotel Front Desk Agent 3P-11P
Fort Lauderdale, FL · On-site
$16.50 - $17/hr
Understanding of how travel planning websites operate, such as booking.com and Expedia Partner Central. * Customer service attitude * Excellent communication and organizational skills Benefits ...
Customer Service
Tampa, FL · On-site
$14.50 - $19.75/hr
Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...
Customer Service
Tampa, FL · On-site
$14.50 - $19.75/hr
Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...
Customer Service
Orlando, FL · On-site
$15 - $20.25/hr
Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...
Customer Service
Orlando, FL · On-site
$15 - $20.25/hr
Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...
Hospitality Manager
Fort Myers, FL · On-site
$55K - $96K/yr
... Booking.com , build relationships with property partners, resolve member issues across multiple ... best customer experience in mind, and builds systems while using them. What you'll own
Hospitality Manager
Fort Myers, FL · On-site
$55K - $96K/yr
... Booking.com , build relationships with property partners, resolve member issues across multiple ... best customer experience in mind, and builds systems while using them. What you'll own
Hospitality Manager
Fort Myers, FL · On-site
$55K - $96K/yr
... Booking.com , build relationships with property partners, resolve member issues across multiple ... best customer experience in mind, and builds systems while using them. What you'll own
Quick apply
Hospitality Manager
Fort Myers, FL · On-site
$55K - $96K/yr
... Booking.com , build relationships with property partners, resolve member issues across multiple ... best customer experience in mind, and builds systems while using them. What you'll own
Customer Service Representative
Orlando, FL · On-site
$17 - $19/hr
This role directly impacts SLA performance, client satisfaction, booking conversion rates , and ... Conduct service-related, follow-up calls to check in on past customers and assess their current ...
Customer Service Representative
Orlando, FL · On-site
$17 - $19/hr
This role directly impacts SLA performance, client satisfaction, booking conversion rates , and ... Conduct service-related, follow-up calls to check in on past customers and assess their current ...
Customer Service Representative
Orlando, FL · On-site
$17 - $19/hr
This role directly impacts SLA performance, client satisfaction, booking conversion rates , and ... Conduct service-related, follow-up calls to check in on past customers and assess their current ...
Quick apply
Customer Service Representative
Orlando, FL · On-site
$17 - $19/hr
This role directly impacts SLA performance, client satisfaction, booking conversion rates , and ... Conduct service-related, follow-up calls to check in on past customers and assess their current ...
Customer Service Representative
Orlando, FL · On-site
$17/hr
This role directly impacts SLA performance, client satisfaction, booking conversion rates, and ... Conduct service-related, follow-up calls to check in on past customers and assess their current ...
Customer Service Representative
Orlando, FL · On-site
$17/hr
This role directly impacts SLA performance, client satisfaction, booking conversion rates, and ... Conduct service-related, follow-up calls to check in on past customers and assess their current ...
Customer Service Agent
Bradenton, FL · On-site
$27/hr
Identify opportunities to retain customers who may be considering canceling or not booking * Accurately enter customer information, service needs, and appointment details into company systems
New
Customer Service Agent
Bradenton, FL · On-site
$27/hr
Identify opportunities to retain customers who may be considering canceling or not booking * Accurately enter customer information, service needs, and appointment details into company systems
New
Customer Service Representative (CSR)
Orlando, FL · On-site
$18 - $28/hr
This role assists customers with scheduling moves, answering service-related questions, and ensuring a smooth experience from booking to completion. Responsibilities * Answer incoming calls and ...
Quick apply
Customer Service Representative (CSR)
Orlando, FL · On-site
$18 - $28/hr
This role assists customers with scheduling moves, answering service-related questions, and ensuring a smooth experience from booking to completion. Responsibilities * Answer incoming calls and ...
Channel Content Coordinator
Kissimmee, FL · On-site
Resolve guest concerns and escalations while providing exceptional customer service.Collaborate ... Experience with OTA platforms such as Airbnb, Booking.com, Expedia, or Vrbo.Experience using ...
Quick apply
Channel Content Coordinator
Kissimmee, FL · On-site
Resolve guest concerns and escalations while providing exceptional customer service.Collaborate ... Experience with OTA platforms such as Airbnb, Booking.com, Expedia, or Vrbo.Experience using ...
Booking Com Customer Service information
See Florida salary details
$7.37 - $8.56
2% of jobs
$8.56 - $9.75
4% of jobs
$9.75 - $10.94
14% of jobs
$11.22 is the 25th percentile. Wages below this are outliers.
$10.94 - $12.13
21% of jobs
The median wage is $12.64 / hr.
$12.13 - $13.33
21% of jobs
$14.45 is the 75th percentile. Wages above this are outliers.
$13.33 - $14.52
14% of jobs
$14.52 - $15.71
11% of jobs
$15.71 - $16.90
5% of jobs
$16.90 - $18.09
4% of jobs
$18.09 - $19.29
2% of jobs
$19.29 - $20.48
2% of jobs
$7
$13
$20
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Sr. Specialist - US Lead Fintech Commercial BKNG
Miami, FL
Full-time
Medical, Life, PTO
Posted 6 days ago
Job description
Booking.com is seeking a Fintech Commercial Lead to support the execution of our US Fintech strategy across the US brand portfolio of Booking Holdings (BKNG), which includes Booking.com, Priceline, and OpenTable. The role will focus on driving commercial margin contribution through Fintech commercial solutions and products.
This role will focus on translating complex priorities into tangible commercial impact, including incremental financial contribution, cost savings, improved payment economics, and financially accretive initiatives. Reporting directly to the Head of Fintech US Commercial, you will work closely with Fintech senior stakeholders, US brand teams, Product, Legal, Finance, Treasury, Fraud, Operations, and external partners to identify, prioritize, and execute opportunities that improve performance across the US market.
The ideal candidate brings strong experience in strategy, commercial partnerships, business growth, and payments, with the ability to move from analysis and business cases to cross-functional execution.
What You'll Be Doing:
- Execute the US Fintech Strategy:Â
Support the execution of the US Fintech strategy across BKNG US brands, translating priorities into clear workstreams, business cases, and delivery plans. - Drive Commercial Margin Contribution:Â
Identify and support initiatives that deliver incremental financial contribution, unlock cost savings, and improve payment economics for BKNG’s financial results in the US market. - Scale Fintech Commercial Solutions:Â
Help assess, and execute Fintech solutions and products that deliver value for BKNG brands, customers, partners, and suppliers. - Unlock Value Through Partnerships:Â
Identify and support commercial opportunities with strategic partners, including card networks, PSPs, and Fintech providers, with a focus on value beyond core payments where relevant. - Align Stakeholders and Drive Execution:Â
Collaborate with Product, Legal, Finance, Treasury, Fraud, Operations, and US brand teams to align priorities, remove blockers, and deliver measurable outcomes. - Deliver Executive Communication:Â
Prepare concise executive updates, business cases, and strategic recommendations that translate complex Fintech and payments topics into clear commercial decisions.
What You'll Bring:Â
8+ years of experience in Strategy, Commercial Partnerships, and Business Development, ideally within Fintech or adjacent tech sectors.
Of that, 4+ years of Payments experience, with understanding of the payment lifecycle across pay-in, pay-out, acceptance, fraud, chargebacks, authorization, and payment economics.
An MBA or equivalent advanced exec education, and/or prior experience in consulting and strategy roles, is a strong plus.
Proven ability to shape and execute market-specific strategy & planning, with a track record of sizing, prioritizing, and delivering financially material opportunities in the US market, preferably in the FinTech space.
Deep understanding of the US FinTech landscape, including industry trends, compliance regulatory frameworks, and consumer behavior.
Expertise in unlocking value beyond core payments through collaborations in Marketing & Brand activation, Distribution, Sponsorships, Data Insights, Personalization, etc. initiatives.
Strong cross-functional stakeholder coordination skills, with the ability to drive execution in partnership with Product, Legal, Operations, Treasury, Fraud, etc.
Strong analytical mindset, capable of assessing market opportunities, producing business cases, and identifying risks.
Skilled in executive communication, with the ability to distill complex information into concise updates and strategic recommendations.
Exceptional storytelling ability, crafting presentations that clearly communicate business value and direction.
Why Booking.com?
We’re a fast-moving, tech-driven global travel technology company. As part of our Fintech team, you will help shape and execute high-priority US initiatives that improve our commercial performance, strengthen our payment and Fintech capabilities, and deliver measurable impact for Booking Holdings US customers, partners, brands, and financial results.
What We'll Provide:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:
Medical, life, and disability insurance*
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave
Industry leading product discounts for yourself, friends, and family
Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership
Collaborative, friendly and diverse cultureÂ
Referral Program
This role doesn’t come with relocation assistanceÂ
This role doesn’t come with visa assistanceÂ
This role will have a salary range of: $Â 129,700 - $144,100
Additional Annual bonus potential (role dependent)
*Please note that while our philosophy is the same in every location, benefits may differ by office/country. Â
Should you require accommodation to meet the essential functions of this job, please let us know.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME