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Bond Collective Jobs (NOW HIRING)

Jawnt

Customer Support Associate

Philadelphia, PA · On-site

$17.75 - $24.25/hr

We're a Philly company through and through, operating out of Bond Collective in Suburban Station (yes, right above the trains ). Our team is full of people who genuinely care about cities, public ...

Trucordia

Surety/Bond Insurance Producer

Wayne, PA · On-site

$40K - $54K/yr

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our ...

Trucordia

Surety/Bond Insurance Producer

Cockeysville, MD · On-site +1

$42K - $57K/yr

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our ...

Trucordia

Surety/Bond Insurance Producer

Cockeysville, MD · On-site

$42K - $57K/yr

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our ...

Trucordia

Surety/Bond Insurance Producer

Wilmington, DE · On-site

$43K - $58K/yr

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our ...

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How much do bond collective jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for bond collective in the United States is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $26.68 per hour, depending on experience, location, and employer.

What is Bond Collective?

Bond Collective is a flexible workspace provider that offers coworking spaces, private offices, and event venues designed for businesses, entrepreneurs, and freelancers. Their locations feature modern amenities, stylish interiors, and a community-focused environment to encourage collaboration and productivity. Bond Collective caters to a variety of business needs, from startups to established companies, by offering customizable membership options, meeting rooms, and networking opportunities.

What types of daily interactions and collaborations can I expect as a Community Manager at Bond Collective?

As a Community Manager at Bond Collective, you’ll engage daily with members, prospective clients, and internal teams to ensure an exceptional coworking experience. Your responsibilities typically include welcoming guests, coordinating with operations and facilities staff, organizing community events, and fostering a positive atmosphere. Collaboration is key, as you'll work closely with marketing, sales, and hospitality teams to address member needs and support business goals. This role requires strong interpersonal skills and a proactive approach to solving problems and building relationships within the coworking community.

What is the difference between Bond Collective vs Event Coordinator?

AspectBond CollectiveEvent Coordinator
CredentialsTypically requires experience in event planning, hospitality, or related fields; certifications like CMP are a plusRequires experience in event planning; certifications like CMP or CSEP are common but not mandatory
Work EnvironmentCreative, collaborative spaces often in coworking or event venuesVaries from corporate to social event settings, often on-site at event locations
Industry UsageUsed in coworking, hospitality, and event spacesCommon across hospitality, corporate, and social event industries

While both roles involve event planning and coordination, Bond Collective focuses on managing coworking and event spaces, emphasizing community engagement and space management. Event Coordinators typically handle a broader range of events across various industries, focusing on logistics and client satisfaction. Understanding these differences helps clarify career paths and job expectations in the event industry.

What are the key skills and qualifications needed to thrive as a Coworking Space Manager at Bond Collective, and why are they important?

To thrive as a Coworking Space Manager, you need strong organizational, customer service, and facility management skills, often supported by experience in hospitality or property management. Familiarity with coworking management software, CRM tools, and basic budgeting systems is typically required. Outstanding interpersonal skills, problem-solving abilities, and the capacity to manage diverse member needs set top performers apart. These competencies are crucial for ensuring smooth operations, member satisfaction, and the overall success of the coworking environment.
What cities are hiring for Bond Collective jobs? Cities with the most Bond Collective job openings:
What states have the most Bond Collective jobs? States with the most job openings for Bond Collective jobs include:
What job categories do people searching Bond Collective jobs look for? The top searched job categories for Bond Collective jobs are:
Bond Collective jobs near you
Infographic showing various Bond Collective job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $45,446 per year, or $21.8 per hour.

Customer Support Associate

Jawnt

Philadelphia, PA • On-site

$17.75 - $24.25/hr

Other

Posted 21 days ago

Job description

Customer Support Associate

Jawnt is a Philly-founded startup on a mission to make commuting easier, more affordable, and more sustainable. We partner with universities, healthcare systems, governments, and enterprise organizations to help their people get to work reliably, affordably, and with less impact on the planet.

We believe getting to work shouldn't be the hardest part of your day. Behind every bus ride, train tap, or bike share is a person just trying to get where they need to go, and we're here to make that simple. Jawnt is trusted by the Commonwealth of Pennsylvania, The City of Philadelphia, Penn and Penn Medicine, and other major employers nationally to power the way their people move.

We're a Philly company through and through, operating out of Bond Collective in Suburban Station (yes, right above the trains ). Our team is full of people who genuinely care about cities, public transit, and helping others.

The Role

We're looking for a Customer Support Associate who thrives in hands-on customer support roles. You'll be the human face of Jawnt: the person commuters talk to when they need help enrolling in their benefits, getting their card to work, or figuring out how to ride the bus for the first time.

This role is key to our daily operations and requires responding to a high volume of messages and phone calls daily. You'll be solving real problems for real people, and working closely with our Sr. Associate and reporting to our Director of Customer Success. You'll collaborate with Product and Engineering teams to flag bugs, feature requests, and improvements based on customer feedback, and will also work closely with our COO. Every insight you surface directly shapes our product roadmap and company priorities.

This is a Philadelphia-based, in-person role at Bond Collective. This role will start as a 3-month contract-to-hire trial, which is an opportunity for both you and Jawnt to make sure it's a great long-term fit. We're looking for someone who is committed to managing customer support for at least a year, with clear opportunities to move into different areas of the company as you grow (current team members started in Support and moved into Product, and Operations and Account Management).

You Will…
  • Respond quickly and kindly to customer questions via chat, email, and phone
  • Troubleshoot issues with Jawnt Pass and transit cards, including activations, declined transactions, balance discrepancies, and replacement requests
  • Identify patterns in customer issues and flag them to Product and Engineering weekly - your frontline perspective directly influences our roadmap
  • Track, document, and escalate issues clearly to the right team, ensuring nothing falls through the cracks
  • Handle multiple conversations at once while maintaining accuracy and calm under pressure
  • Offer tech support to a diverse array of riders, from first-time transit users to power commuters
  • Represent Jawnt with empathy, curiosity, and pride, helping riders feel heard and supported
You Are…
  • A natural helper who genuinely finds joy in making someone's day easier
  • Patient with complexity: equally comfortable helping a grandparent with password resets and walking through debit card authorization logic with a technical user
  • Clear, calm, and confident in how you communicate, especially under pressure
  • Organized and dependable, with a natural sense of ownership
  • Entrepreneurial-minded and curious about how startups work - his role can be launchpad into Product, Operations, or other areas of the company
  • Comfortable using tools like Intercom, Aircall, and Linear (or quick to learn them)
  • Based in Philadelphia and genuinely excited to work in person at Bond Collective with a mission-driven team
  • 1-4 years of work experience OR a college graduate with some meaningful work experience

Apply