Washington, DC · On-site
$35 - $40/hr
Familiarity with ServiceNow and Bomgar (preferred). Exceptional communication and strong customer service orientation. * Ability to multitask, manage time, and organize scheduling effectively.
Washington, DC · On-site
$35 - $40/hr
Familiarity with ServiceNow and Bomgar (preferred). Exceptional communication and strong customer service orientation. * Ability to multitask, manage time, and organize scheduling effectively.
... Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013. · ...
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... Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013. · ...
Bristol, CT · Remote
$54K - $72K/yr
Working knowledge of Smartsheet and BeyondTrust (Bomgar). * Bi-Lingual English and Spanish is a plus Required Education : * High School Diploma or Equivalent Preferred Education * Bachelor's Degree ...
Bristol, CT · Remote
$54K - $72K/yr
Working knowledge of Smartsheet and BeyondTrust (Bomgar). * Bi-Lingual English and Spanish is a plus Required Education : * High School Diploma or Equivalent Preferred Education * Bachelor's Degree ...
... Bomgar, etc.) • Document & follow processes, procedures, knowledge articles related to support environment • Perform server & network equipment maintenance and basic troubleshooting and maintain ...
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... Bomgar, etc.) • Document & follow processes, procedures, knowledge articles related to support environment • Perform server & network equipment maintenance and basic troubleshooting and maintain ...
Strong technical aptitude and troubleshooting skills including Microsoft Windows, Microsoft Office, Active Directory, PC Hardware, Print Device Hardware, Bomgar, Virtual Desktops, TCP/IP and DNS.
Strong technical aptitude and troubleshooting skills including Microsoft Windows, Microsoft Office, Active Directory, PC Hardware, Print Device Hardware, Bomgar, Virtual Desktops, TCP/IP and DNS.
TN · On-site
$40 - $45/hr
Working knowledge of Windows Servers, Active Directory, Microsoft Azure, Microsoft Entra, PowerShell, Group Policies, Microsoft Office 365, BeyondTrust remote control software (Bomgar), and ...
TN · On-site
$40 - $45/hr
Working knowledge of Windows Servers, Active Directory, Microsoft Azure, Microsoft Entra, PowerShell, Group Policies, Microsoft Office 365, BeyondTrust remote control software (Bomgar), and ...
Addison, TX · On-site
Desktop Remote Control tools (i.e., Bomgar, LogMeIn, etc. * ITSM Ticket tracking system experience * Strong communication and interpersonal skills * Aptitude for high productivity and efficiency
Addison, TX · On-site
Desktop Remote Control tools (i.e., Bomgar, LogMeIn, etc. * ITSM Ticket tracking system experience * Strong communication and interpersonal skills * Aptitude for high productivity and efficiency
Baltimore, MD · On-site
$20 - $25.50/hr
... Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013. · ...
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Baltimore, MD · On-site
$20 - $25.50/hr
... Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013. · ...
... tools (Bomgar). • Basic Hardware and Software Troubleshooting. • Customer service skills and strong documentation skills. Preferred : • A minimum of High School diploma or educational ...
... tools (Bomgar). • Basic Hardware and Software Troubleshooting. • Customer service skills and strong documentation skills. Preferred : • A minimum of High School diploma or educational ...
Knoxville, TN · On-site
$40 - $45/hr
Working knowledge of Windows Servers, Active Directory, Microsoft Azure, Microsoft Entra, PowerShell, Group Policies, Microsoft Office 365, BeyondTrust remote control software (Bomgar), and ...
Knoxville, TN · On-site
$40 - $45/hr
Working knowledge of Windows Servers, Active Directory, Microsoft Azure, Microsoft Entra, PowerShell, Group Policies, Microsoft Office 365, BeyondTrust remote control software (Bomgar), and ...
Strong technical aptitude and troubleshooting skills including Microsoft Windows, Microsoft Office, Active Directory, PC Hardware, Print Device Hardware, Bomgar, Virtual Desktops, TCP/IP and DNS.
Strong technical aptitude and troubleshooting skills including Microsoft Windows, Microsoft Office, Active Directory, PC Hardware, Print Device Hardware, Bomgar, Virtual Desktops, TCP/IP and DNS.
Ashley, IN · On-site
Strong knowledge of Windows OS, Active Directory, Office 365, and remote support tools (TeamViewer, SCCM, Intune, Bomgar). * Hands on experience with POS systems, store hardware, and peripherals.
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Ashley, IN · On-site
Strong knowledge of Windows OS, Active Directory, Office 365, and remote support tools (TeamViewer, SCCM, Intune, Bomgar). * Hands on experience with POS systems, store hardware, and peripherals.
Salt Lake City, UT · On-site
$42K - $55K/yr
... SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations • Troubleshoot and assist end users with mobile device setup, activations and performance issues. • Handheld ...
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Salt Lake City, UT · On-site
$42K - $55K/yr
... SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations • Troubleshoot and assist end users with mobile device setup, activations and performance issues. • Handheld ...
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Bellevue, WA · Remote
$28 - $32/hr
Key Responsibilities · Provide on-site technical support for employees in WBD offices through the Tech Bar. · Deliver remote and virtual support using Bomgar/Zoom or other remote tools. · Manage ...
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Be Seen First
Bellevue, WA · Remote
$28 - $32/hr
Key Responsibilities · Provide on-site technical support for employees in WBD offices through the Tech Bar. · Deliver remote and virtual support using Bomgar/Zoom or other remote tools. · Manage ...
Trinidad, CO · On-site
$14.75 - $19/hr
Active Directory, BeyondTrust (Bomgar), ServiceNow Background Check: * Candidate must be a U.S. citizen with the ability to pass a Federal Background Investigation and obtain a Public Trust. All ...
Trinidad, CO · On-site
$14.75 - $19/hr
Active Directory, BeyondTrust (Bomgar), ServiceNow Background Check: * Candidate must be a U.S. citizen with the ability to pass a Federal Background Investigation and obtain a Public Trust. All ...
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
$16/hr
Active Directory, BeyondTrust (Bomgar), ServiceNow Background Check: * Candidate must be a U.S. citizen with the ability to pass a Federal Background Investigation and obtain a Public Trust. All ...
$16/hr
Active Directory, BeyondTrust (Bomgar), ServiceNow Background Check: * Candidate must be a U.S. citizen with the ability to pass a Federal Background Investigation and obtain a Public Trust. All ...
Plano, TX · On-site +1
Experience with Desktop Remote Control tools (i.e., ScreenConnect, Bomgar LogMeIn, etc.) * Experience using an incident tracking system * Ensure proper documentation for each interaction and escalate ...
Plano, TX · On-site +1
Experience with Desktop Remote Control tools (i.e., ScreenConnect, Bomgar LogMeIn, etc.) * Experience using an incident tracking system * Ensure proper documentation for each interaction and escalate ...
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
A Bomgar job typically refers to a role involving the use of BeyondTrust (formerly Bomgar) remote support software, which enables IT professionals to provide secure remote assistance. These jobs often involve troubleshooting technical issues, managing secure remote access, and supporting end-users or enterprise systems. Positions may be in IT support, cybersecurity, or helpdesk roles, requiring knowledge of networking, security protocols, and software troubleshooting.
To thrive as a Bomgar support specialist, you need a solid understanding of remote support solutions, IT troubleshooting, and network security principles, often supported by a degree in information technology or a related field. Familiarity with Bomgar (BeyondTrust) software, ticketing systems, and relevant certifications such as CompTIA A+ or Microsoft certifications is highly beneficial. Strong communication, problem-solving skills, and a customer-centric approach help you deliver effective remote assistance. These skills are crucial for ensuring secure, efficient, and reliable IT support for end users and organizations.
As a Bomgar support specialist, your daily responsibilities often include providing remote technical support to end users, diagnosing and troubleshooting software or hardware issues, and securely resolving IT incidents using Bomgar’s remote access tools. You’ll also document support tickets, maintain communication with clients, and follow established protocols to ensure data security and compliance. Collaboration with other IT team members and escalating complex issues when necessary are also key aspects of the role. This position requires balancing multiple support requests and delivering high-quality service while maintaining security standards.
Washington, DC • On-site
$35 - $40/hr
Contractor
Medical, Dental, Vision, Life, Retirement
Posted 20 days ago
Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration.
For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $35.00 to $40.00/hr. w2 JN -052026-106962 Responsibilities: * Provide white glove VIP technical support to Political Appointees, Senior Executives, and Administrative Assistants.
Diagnose and resolve issues for PCs, laptops including Dell, MacBooks, mobile devices, software applications, telecommunications, and local network connectivity. Perform general IT maintenance tasks and resolve moderately complex problems. * Recommend hardware and software solutions, including new product acquisitions and upgrades.
Conduct user training on basic and specialized applications. Create, update, and resolve documentation for support tickets in ServiceNow. * Image and deploy new machines and install new software.
Provide remote tool support and assist with conference room and VTC setups. Troubleshoot wireless and support iPhones and iPads. * Support rotating shifts and participate in an on-call rotation for nights and weekends.
Experience Requirements: Minimum 3 years of desk-side support experience troubleshooting complex end-user hardware and software issues. Mid-level proficiency with Microsoft Windows 10 and 11. * Experience supporting MacBooks and troubleshooting macOS.
Installation and configuration of new machines in a Windows environment. Experience with Office 365, VPN, and Active Directory. * Remote support tool experience.
Conference room and VTC setup experience. Wireless troubleshooting and support for iPhones and iPads. * General knowledge of smart cards and PIV cards.
Familiarity with ServiceNow and Bomgar (preferred). Exceptional communication and strong customer service orientation. * Ability to multitask, manage time, and organize scheduling effectively.
Problem-solving and critical thinking skills. Ability to work on-site 5 days per week, wear professional attire, and cover rotating shifts with on-call one week per month. Education Requirements: * High School Diploma and 3 years of desk-side support experience, or 4 additional years of related experience in lieu of a diploma.
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Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.
It services
5,001 - 10,000 Employees
Reading, MA, US
1989
