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Bomgar Jobs (NOW HIRING)

Experience with Bomgar/BeyondTrust or similar remote-support tools . * Strong customer service and communication skills. Primary Responsibilities * Configure and deploy desktops/laptops for new and ...

Service Desk Analyst

San Antonio, TX

$18.50 - $25.25/hr

Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS ...

Remote support: Assist remote/off-site customers using Remote Desktop, Bomgar, ITCM DSM, and IBM BigFix. Conference room technology: Install, configure, and troubleshoot conference room A/V and ...

New

Tier 2 Service Desk L2

Reston, VA · On-site

$21.25 - $29.25/hr

... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...

Tier 2 Service Desk L2

Reston, VA · On-site

$21.25 - $29.25/hr

... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Troubleshoot and resolve Tier 2 support issues via phone, email, remote desktop and on site, using remote desktop tools (Microsoft Remote Desktop, Bomgar)* Resolve issues and maintaining customer ...

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...

Tier 2 Service Desk L2

Reston, VA · On-site

$21.25 - $29.25/hr

... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...

Experience in remote desktop support tools (e.g., Bomgar, TeamViewer, AnyDesk). * Certifications such as CompTIA A+, Microsoft MCP/MCSA/MD-100/MD-101 are a plus. * Experience supporting Citrix ...

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Bomgar information

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How much do bomgar jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for bomgar in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is a Bomgar?

A Bomgar job typically refers to a role involving the use of BeyondTrust (formerly Bomgar) remote support software, which enables IT professionals to provide secure remote assistance. These jobs often involve troubleshooting technical issues, managing secure remote access, and supporting end-users or enterprise systems. Positions may be in IT support, cybersecurity, or helpdesk roles, requiring knowledge of networking, security protocols, and software troubleshooting.

What are the typical daily responsibilities of a Bomgar support specialist?

As a Bomgar support specialist, your daily responsibilities often include providing remote technical support to end users, diagnosing and troubleshooting software or hardware issues, and securely resolving IT incidents using Bomgar’s remote access tools. You’ll also document support tickets, maintain communication with clients, and follow established protocols to ensure data security and compliance. Collaboration with other IT team members and escalating complex issues when necessary are also key aspects of the role. This position requires balancing multiple support requests and delivering high-quality service while maintaining security standards.

What are the key skills and qualifications needed to thrive in the Bomgar position, and why are they important?

To thrive as a Bomgar support specialist, you need a solid understanding of remote support solutions, IT troubleshooting, and network security principles, often supported by a degree in information technology or a related field. Familiarity with Bomgar (BeyondTrust) software, ticketing systems, and relevant certifications such as CompTIA A+ or Microsoft certifications is highly beneficial. Strong communication, problem-solving skills, and a customer-centric approach help you deliver effective remote assistance. These skills are crucial for ensuring secure, efficient, and reliable IT support for end users and organizations.

More about Bomgar jobs

What are the most commonly searched types of Bomgar jobs?

The most popular types of Bomgar jobs are:

What states have the most Bomgar jobs?

States with the most job openings for Bomgar jobs include:

Infographic showing various Bomgar job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 1% Part Time, and 17% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Desktop Technician

Harvey Nash

El Dorado Hills, CA • On-site

$25.63/hr

Other

Posted 5 days ago


Job description

Summary:

We are seeking a Desktop Technician 2 for an onsite opportunity in El Dorado Hills, CA. This role is ideal for IT professionals with hands-on experience supporting Windows and Mac environments, configuring desktops/laptops, troubleshooting user issues, and providing remote technical support using Bomgar or similar tools.


Here are some of the specific details:

Job Title: Desktop Technician 2

Job Location: El Dorado Hill's (Onsite)

Duration: 3+ Months

Pay Rate: $25.63/hr W2


Top Skills

  • Hands-on experience supporting Windows and Mac OS environments.
  • Experience with desktop/laptop installations, configurations, and imaging.
  • Experience troubleshooting desktop, software, account, and access issues.
  • Experience with Bomgar/BeyondTrust or similar remote-support tools.
  • Strong customer service and communication skills.


Primary Responsibilities

  • Configure and deploy desktops/laptops for new and existing users.
  • Set up user accounts, email, VPN, LDAP, and access to internal services.
  • Provide onsite and remote desktop support to employees.
  • Troubleshoot Windows, Mac, software, hardware, and access-related issues.
  • Support software and hardware lifecycle management activities.
  • Assist with software packaging, quality assurance, and deployment preparation.
  • Perform desktop imaging and device configuration as needed.
  • Use remote-support tools such as Bomgar/BeyondTrust to assist remote users.
  • Provide professional customer service and document troubleshooting activities.


Preferred Skills

  • Active Directory
  • Desktop/mobile device troubleshooting
  • Imaging
  • Customer service
  • Remote support tools such as Bomgar/BeyondTrust


About Us

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.


Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.


  • We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.