Service Desk Analyst
$18.50 - $25.25/hr
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS ...
$18.50 - $25.25/hr
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS ...
$18.50 - $25.25/hr
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS ...
Raleigh, NC · On-site
$22.50 - $30.50/hr
Qualifications SCCM McAfee ePO WIN10 O365 Office 2016 Active Directory AGPM Powershell HEAT Bomgar Intel/AMD-based computing equipment MAC & Tablets Project Management Additional Information In ...
Raleigh, NC · On-site
$22.50 - $30.50/hr
Qualifications SCCM McAfee ePO WIN10 O365 Office 2016 Active Directory AGPM Powershell HEAT Bomgar Intel/AMD-based computing equipment MAC & Tablets Project Management Additional Information In ...
ServiceNow experience Bomgar experience
ServiceNow experience Bomgar experience
BeyondTrust - BOMGAR Required Skills: Desktop Support Additional Skills: Customer Support, Customer Service Manager, Desktop Support This is a high PRIORITY requisition.
BeyondTrust - BOMGAR Required Skills: Desktop Support Additional Skills: Customer Support, Customer Service Manager, Desktop Support This is a high PRIORITY requisition.
$19.75 - $25/hr
Bomgar * Intel/AMD-based computing equipment * MAC & Tablets * Project Management * Good communication and Documentation Additional Information * Able to work with many programming tools such as;
$19.75 - $25/hr
Bomgar * Intel/AMD-based computing equipment * MAC & Tablets * Project Management * Good communication and Documentation Additional Information * Able to work with many programming tools such as;
Sunnyvale, CA · On-site
$23.50 - $31.75/hr
... desktop, Bomgar and OneDrive, etc... Jamf JSS knowledge is a plus Proficient with diagnosing and solving hardware and software faults Proficient with supporting VPN or remote access (ex. Yubico ...
Sunnyvale, CA · On-site
$23.50 - $31.75/hr
... desktop, Bomgar and OneDrive, etc... Jamf JSS knowledge is a plus Proficient with diagnosing and solving hardware and software faults Proficient with supporting VPN or remote access (ex. Yubico ...
$21.25 - $29.25/hr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
$21.25 - $29.25/hr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
Allen, TX · On-site
$28/hr
Service Now Google Suite Bomgar Windows
Quick apply
Allen, TX · On-site
$28/hr
Service Now Google Suite Bomgar Windows
Englewood, CO · On-site
Beyond Trust experience preferred (bomgar)
Herndon, VA · On-site
$48K - $53K/yr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
Quick apply
Herndon, VA · On-site
$48K - $53K/yr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
Staten Island, NY · On-site
$21 - $22/hr
... as (Bomgar/RDP • Ability to lift 50+ pounds Responsibilities • Healthcare IT installation and support technical lead; • TOGA Technology is seeking qualified IT installation and support ...
Staten Island, NY · On-site
$21 - $22/hr
... as (Bomgar/RDP • Ability to lift 50+ pounds Responsibilities • Healthcare IT installation and support technical lead; • TOGA Technology is seeking qualified IT installation and support ...
Evanston, IL · On-site
$15/hr
Kace, Bomgar, JAMF Pro, Crowdstrike Falcon Analytical * critical thinking * judgment * problem solving * read & interpret technical drawings * Troubleshooting Project * organizational skills ...
Evanston, IL · On-site
$15/hr
Kace, Bomgar, JAMF Pro, Crowdstrike Falcon Analytical * critical thinking * judgment * problem solving * read & interpret technical drawings * Troubleshooting Project * organizational skills ...
Reston, VA · On-site
$21.25 - $29.25/hr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
Reston, VA · On-site
$21.25 - $29.25/hr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
$21.25 - $29.25/hr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
$21.25 - $29.25/hr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
Provide remote support using BeyondTrust/Bomgar and other collaboration platforms as needed. * Collaborate with the cybersecurity team to address vulnerabilities identified through Tenable scans ...
Provide remote support using BeyondTrust/Bomgar and other collaboration platforms as needed. * Collaborate with the cybersecurity team to address vulnerabilities identified through Tenable scans ...
Herndon, VA · On-site
$48K - $53K/yr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
Quick apply
Herndon, VA · On-site
$48K - $53K/yr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
New York, NY · On-site
$55K/yr
Required Knowledge Areas, Skills, Abilities, and other Qualifications: 1. Understanding of ServiceNow. 2. Understanding of remote desktop tools (Bomgar). 3. Basic Hardware and Software ...
New York, NY · On-site
$55K/yr
Required Knowledge Areas, Skills, Abilities, and other Qualifications: 1. Understanding of ServiceNow. 2. Understanding of remote desktop tools (Bomgar). 3. Basic Hardware and Software ...
Required Knowledge Areas, Skills, Abilities, and other Qualifications: 1. Understanding of ServiceNow. 2. Understanding of remote desktop tools (Bomgar). 3. Basic Hardware and Software ...
New
Required Knowledge Areas, Skills, Abilities, and other Qualifications: 1. Understanding of ServiceNow. 2. Understanding of remote desktop tools (Bomgar). 3. Basic Hardware and Software ...
New
$24 - $32.25/hr
Troubleshoot and resolve issues with laptops, desktops, virtual machines, VPN, mobility devices andproductivity softwaresuch as Microsoft O365, Zoom, BeyondTrust (Bomgar) * Diagnose hardware issues ...
$24 - $32.25/hr
Troubleshoot and resolve issues with laptops, desktops, virtual machines, VPN, mobility devices andproductivity softwaresuch as Microsoft O365, Zoom, BeyondTrust (Bomgar) * Diagnose hardware issues ...
Herndon, VA · On-site
$48K - $53K/yr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
Herndon, VA · On-site
$48K - $53K/yr
... Bomgar) • Resolve issues and maintaining customer contacts according to a specified service level • Provide customer support personnel with adequate training to maintain and resolve the following ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
A Bomgar job typically refers to a role involving the use of BeyondTrust (formerly Bomgar) remote support software, which enables IT professionals to provide secure remote assistance. These jobs often involve troubleshooting technical issues, managing secure remote access, and supporting end-users or enterprise systems. Positions may be in IT support, cybersecurity, or helpdesk roles, requiring knowledge of networking, security protocols, and software troubleshooting.
To thrive as a Bomgar support specialist, you need a solid understanding of remote support solutions, IT troubleshooting, and network security principles, often supported by a degree in information technology or a related field. Familiarity with Bomgar (BeyondTrust) software, ticketing systems, and relevant certifications such as CompTIA A+ or Microsoft certifications is highly beneficial. Strong communication, problem-solving skills, and a customer-centric approach help you deliver effective remote assistance. These skills are crucial for ensuring secure, efficient, and reliable IT support for end users and organizations.
As a Bomgar support specialist, your daily responsibilities often include providing remote technical support to end users, diagnosing and troubleshooting software or hardware issues, and securely resolving IT incidents using Bomgar’s remote access tools. You’ll also document support tickets, maintain communication with clients, and follow established protocols to ensure data security and compliance. Collaboration with other IT team members and escalating complex issues when necessary are also key aspects of the role. This position requires balancing multiple support requests and delivering high-quality service while maintaining security standards.

Disciplined, systematic problem solving skills required.
Hands-on work experience with the following Windows Operating systems
Clients: Windows7, Windows Vista, Windows XP, Windows 2000
Servers: Windows 2000, Windows 2003, Windows 2008,
Knowledge of Active Directory, Exchange 2003/2007
ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center or service NOW.
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013.
Internet browsers (e.g. Explorer, Chrome, Firefox) Ability to troubleshoot and solve JAVA and Flash player issues.
VPN and remote dial-in users
Support for laptop, desktops, and printers
iPhone and Android mobile device support
Others: Adobe Acrobat and other common desktop applications like WinZip, etc.
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
It services
201 - 500 Employees
Valencia, CA, US
2003