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Bombardier Customer Service Jobs (NOW HIRING)

Bombardier

Field Service Representative

Richardson, TX · On-site

Promote Bombardier's customer centered culture to the Customer emphasizing adherence to the Customer Credo. * Assist in adjudicating and addressing Warranty, Engineering, Parts and SMART SERVICES ...

Bombardier

Customer Project Manager

Tucson, AZ · On-site

$77K - $98K/yr

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world ... revision of service orders (SVOs) • Perform post work package activities, (i.e., customer ...

Bombardier

Customer Project Manager

Windsor Locks, CT · On-site

$81K - $104K/yr

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world ... Job Customer Project Manager Primary Location Hartford Service Center Organization Learjet Inc ...

Bombardier

Warranty Administrator

Wichita, KS · Hybrid

Adjudicate Warranty claims, service orders, sales orders, all other claims submitted from customers their representative, authorized service facility (ASF), Bombardier Service Centers (BAS) in a web ...

Bombardier

Warranty Administrator

Wichita, KS · On-site

Adjudicate Warranty claims, service orders, sales orders, all other claims submitted from customers their representative, authorized service facility (ASF), Bombardier Service Centers (BAS) in a web ...

Bombardier

Exterior Finisher, Painter

Tucson, AZ · On-site

$17.25 - $23.75/hr

Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the ... Layout aircraft to customer specifications. How can you thrive in this role? * You typically have a ...

Bombardier

Material Handler

Fort Wayne, IN · On-site

$15.50 - $18.75/hr

Customer Service Experience * Ability to multi-task * Ability to work under pressure * Ability to ... Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity ...

Bombardier

Accounts Payable Intern (Year Round)

Wichita, KS · On-site

$12 - $15/hr

You have excellent customer service skills Now that you can see yourself in this role, apply and join the Bombardier Team! Bombardier is committed to creating a diverse environment and is proud to be ...

Bombardier

Material Handler - Weekend Shift

Opa Locka, FL · On-site

$16.50 - $20/hr

... Customer Service Experience • Ability to multi-task • Ability to work under pressure • ... Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity ...

Bombardier

Manager Operations - Engines

Dallas, TX · On-site

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world ... Create MRT/AOG service offering and go-to-market strategy for customers outside BAS facilities

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How much do bombardier customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for bombardier customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Bombardier have remote jobs?

Bombardier Customer Service roles are typically based on-site at company facilities or customer locations. Remote work options may be limited and depend on the specific position and company policies, which can vary over time. Candidates should review current job postings for remote opportunities or contact the company directly for clarification.

How competitive is it to get hired at Bombardier?

Getting hired as a Bombardier Customer Service representative can be competitive due to the company's reputation and industry demand. Candidates with relevant experience, strong communication skills, and knowledge of aerospace or transportation sectors tend to have better chances, and the hiring process often involves multiple interview stages and skill assessments.

What are the main challenges faced by Bombardier Customer Service representatives and how are they typically addressed?

Bombardier Customer Service representatives often encounter challenges such as managing urgent client requests, coordinating with technical teams across different time zones, and ensuring timely resolution of complex issues with aircraft systems or parts. To address these, representatives are supported by comprehensive training, access to detailed technical resources, and a collaborative team structure that includes engineers, logistics, and field support personnel. Regular communication and a customer-focused mindset are key to maintaining high service standards and customer satisfaction.

Is Bombardier a good company to work for?

Bombardier offers roles such as customer service representatives that typically involve communication skills and technical knowledge. Employee experiences vary, but the company provides opportunities in the aerospace and transportation industries with a focus on safety and innovation.

What is the difference between Bombardier Customer Service vs Bombardier Technical Support?

AspectBombardier Customer ServiceBombardier Technical Support
CredentialsCustomer service certifications, communication skillsTechnical certifications, engineering knowledge
Work EnvironmentCustomer interaction, call centers, officesTechnical troubleshooting, on-site or remote support
Employer & Industry UsageAircraft manufacturing, transportation industryAircraft maintenance, engineering services

Bombardier Customer Service focuses on assisting clients with inquiries, reservations, and general support, emphasizing communication skills. Bombardier Technical Support involves resolving technical issues, requiring specialized engineering knowledge. While both roles serve the aerospace industry, Customer Service centers on client interaction, whereas Technical Support provides technical troubleshooting and solutions.

What is a Bombardier Customer Service representative?

A Bombardier Customer Service representative is a professional who assists customers with inquiries, support, and service related to Bombardier's products, which typically include aircraft and rail vehicles. Their responsibilities may include troubleshooting technical issues, handling maintenance requests, coordinating repairs, providing product information, and ensuring customer satisfaction. They serve as a key point of contact between Bombardier and its clients, helping to resolve problems efficiently and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a Bombardier Customer Service Representative, and why are they important?

To thrive as a Bombardier Customer Service Representative, you need strong knowledge of aviation services, excellent communication abilities, and typically a background in customer support or a related field. Familiarity with customer relationship management (CRM) systems, Microsoft Office Suite, and aviation-specific databases is frequently required. Outstanding problem-solving, adaptability, and interpersonal skills help build trust and deliver exceptional service to clients. These competencies ensure efficient issue resolution, customer satisfaction, and uphold Bombardier’s reputation for premium service in the aviation industry.

What are the entry level positions at Bombardier?

Entry-level positions at Bombardier include roles such as Production Worker, Assembly Technician, and Customer Service Representative. These roles typically require basic skills, a high school diploma or equivalent, and may involve on-the-job training or certifications related to manufacturing or customer service environments.
More about Bombardier Customer Service jobs
What cities are hiring for Bombardier Customer Service jobs? Cities with the most Bombardier Customer Service job openings:
What job categories do people searching Bombardier Customer Service jobs look for? The top searched job categories for Bombardier Customer Service jobs are:
Bombardier Customer Service jobs near you
Infographic showing various Bombardier Customer Service job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 2% Physical, and 98% Hybrid job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Field Service Representative

Field Service Representative

Bombardier

Richardson, TX • On-site

Full-time

Medical, Dental, Life, Retirement

Posted 16 days ago

Bombardier rating

8.6

Company rating: 8.6 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 60 rated aerospace companies

Job description

Posting Start Date: 5/26/26
Requisition ID: 13534
Opa Locka, FL, USA,
When applicable, Bombardier promotes flexible and hybrid work policies.
Why join us?
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Bombardier's Benefits Program
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program

What are your contributions to the team?
  • Provide onsite and remote support (technical and non-technical);
    • For a baseline of designated Bombardier Aircraft Operators within your assigned region
    • For technicians and for aircraft in work, as needed and on call, at your designated Bombardier Service Center
  • Be available 24 hours a day, 7 days a week to assist customer and / or Service Center issues as required.
  • Assume the role of the Bombardier Business Aircraft ambassador and assist as requested in all facets of the aircraft operation with Service Center employees and / or customers.
    • Assist with ownership of issues or potential issues and ensure resolution is achieved to the satisfaction of the customer and Service Center objectives.
  • Interact with and provide support to all levels of the customers organization, including but not limited to Owners, CEO/COO's, VPs, Directors, Aviation advisors, Crew, PA's, and various levels of related operational staff.
  • Interact with and provide support to all levels of Bombardier Service Center personnel, including but not limited to technicians, customer service individuals, all levels of Service Center management and various levels of related operational and support staff.
  • Promote Bombardier's customer centered culture to the Customer emphasizing adherence to the Customer Credo.
  • Assist in adjudicating and addressing Warranty, Engineering, Parts and SMART SERVICES related issues pertaining to work associated with the designated Bombardier Service Center.
  • Assist the designated Bombardier Service Center in educating, coordinating and mediating coordination of technical items, in the form of;
    • Advisory Wires
    • Service Bulletins
    • Technical Publications
    • Technical campaigns
  • Keep current on all technical aspects of aircraft supported including available modifications, manual revisions, service bulletins, and best operational practices.
  • Attend regularly scheduled Technical forums as designated with your assigned Bombardier team manage in the form of;
    • Advisory Committee meetings
    • Regional professional aviation events
    • Designated training events
    • Maintenance and Operational Seminars and manufacturer events
    • Vendor training and update events
  • Assist customers and Bombardier in the determination and processing of warranty claims on green aircraft, completion and vendor warrantable issues as applicable.
  • Provide informal on-site training as necessary to customers and related service organizations to promote the highest level of safety and efficiency in maintenance and operational practices.
  • Provide factual, concise, and value-added reports to both the Customer and Bombardier internal departments on an as required basis.
  • Set priorities and effectively escalate, in a mature manner, concerns within the Customers and Bombardier's organizations.
  • Provide Bombardier Senior Management with timely updates on the customers key operational and maintenance concerns and issues, as well as potential solutions for same. Additionally coordinate updates regarding designated Service Center key operational and maintenance concerns, as well as potential solutions for same.
  • Promote the services of both the Bombardier Mobile Response Team and Bombardier Service Centers to operators as needs arise.

How to thrive in this role?
  • You have an extensive knowledge base of Bombardier Customer Support programs.
  • You have an extensive knowledge base of Bombardier Customer Support offices and contacts.
  • You have an extensive knowledge base and / or ability to gain that base of Learjet 40 and 70 series, Challenger 300 series, 600 series and all Global platform aircraft.
  • You have an extensive knowledge base and / or ability to gain that base of Bombardier Product Support policies in reference to financial directives (warranty, allowances, etc.) for Bombardier customers and the designated Service Center.
  • You have the ability to work independent and make sound decisions on behalf of our customers, while adhering to and having been aware of Bombardier Support policies.
  • You have the ability to mediate Service Center and customer related concerns ethically while working toward a mutually agreeable outcome.
  • You have a college diploma in Aviation Maintenance, or 5 years minimum experience in business jet maintenance experience (FAA Airframe and Powerplant endorsement preferred but not required).
  • You have a minimum of 5 years of aviation experience in the maintenance, modification and repair of jet aircraft.
  • You must possess excellent troubleshooting and problem-solving skills.
  • You must be available to travel occasionally, expected less than 10%.
  • You must be able to occasionally travel outside of the United States.
  • You have strong interpersonal skills and have the ability to communicate fluently in English (written and spoken) at all levels, with tact and diplomacy.
  • You are a strong individual contributor, working well in a team-based dynamic and global environment.
  • You have strong computer skills and are able to adapt to and operate in the software environment in use at the operator.
  • As part of the global team you must possess general management skills such as budgeting, time management, goal setting, and organization and performance management.
  • You must have excellent people skills such as active listening and conflict management, as well as meeting facilitation and the ability to coordinate and schedule.
  • You must be a customer centric individual and focused on continuous improvement and opportunities.
  • Desirable but not required knowledge of Bombardier Service Center policy, manpower and role definition.

Now that you can see yourself in this role, apply and join the Bombardier Team!
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
Job Field Service Representative
Primary Location Remote BAC, Opa Locka Service Center
Organization Bombardier Aerospace Corp
Shift Day job
Employee Status Regular
Requisition 13534 Field Service Representative

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