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Bombardier Customer Service Jobs (NOW HIRING)

Bombardier

Warranty Administrator

Wichita, KS · On-site

Adjudicate Warranty claims, service orders, sales orders, all other claims submitted from customers their representative, authorized service facility (ASF), Bombardier Service Centers (BAS) in a web ...

Bombardier

Material Handler - Weekend Shift

Opa Locka, FL · On-site

$16.50 - $20/hr

... Customer Service Experience • Ability to multi-task • Ability to work under pressure • ... Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity ...

Bombardier Transportation GmbH

NY · On-site

$80 - $100/hr

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world ... Have excellent interpersonal and customer service skills * Demonstrate effective leadership and ...

Bombardier Transportation GmbH

NY · On-site

$60 - $80/hr

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world ... on customer facing interactions * You have experience with aircraft return to service and ...

Bombardier Transportation GmbH

NY · On-site

$60 - $80/hr

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world ... Troubleshoot, repair, inspect and perform maintenance on customer aircraft * Remove / install ...

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How much do bombardier customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for bombardier customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Bombardier Customer Service representative?

A Bombardier Customer Service representative is a professional who assists customers with inquiries, support, and service related to Bombardier's products, which typically include aircraft and rail vehicles. Their responsibilities may include troubleshooting technical issues, handling maintenance requests, coordinating repairs, providing product information, and ensuring customer satisfaction. They serve as a key point of contact between Bombardier and its clients, helping to resolve problems efficiently and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a Bombardier Customer Service representative?

To thrive as a Bombardier Customer Service Representative, you need strong knowledge of aviation services, excellent communication abilities, and typically a background in customer support or a related field. Familiarity with customer relationship management (CRM) systems, Microsoft Office Suite, and aviation-specific databases is frequently required. Outstanding problem-solving, adaptability, and interpersonal skills help build trust and deliver exceptional service to clients. These competencies ensure efficient issue resolution, customer satisfaction, and uphold Bombardier’s reputation for premium service in the aviation industry.

What are the main challenges faced by Bombardier Customer Service representatives and how are they typically addressed?

Bombardier Customer Service representatives often encounter challenges such as managing urgent client requests, coordinating with technical teams across different time zones, and ensuring timely resolution of complex issues with aircraft systems or parts. To address these, representatives are supported by comprehensive training, access to detailed technical resources, and a collaborative team structure that includes engineers, logistics, and field support personnel. Regular communication and a customer-focused mindset are key to maintaining high service standards and customer satisfaction.

What is the difference between Bombardier Customer Service vs Bombardier Technical Support?

AspectBombardier Customer ServiceBombardier Technical Support
CredentialsCustomer service certifications, communication skillsTechnical certifications, engineering knowledge
Work EnvironmentCustomer interaction, call centers, officesTechnical troubleshooting, on-site or remote support
Employer & Industry UsageAircraft manufacturing, transportation industryAircraft maintenance, engineering services

Bombardier Customer Service focuses on assisting clients with inquiries, reservations, and general support, emphasizing communication skills. Bombardier Technical Support involves resolving technical issues, requiring specialized engineering knowledge. While both roles serve the aerospace industry, Customer Service centers on client interaction, whereas Technical Support provides technical troubleshooting and solutions.

How to get hired by Bombardier customer service?

To get hired as a Bombardier customer service representative, candidates should have strong communication skills, relevant experience in customer support, and knowledge of the company's products or services. Applying through the company's careers website and preparing for interviews that assess problem-solving and technical knowledge can improve chances of employment.

Is Bombardier customer service a good company to work for?

Bombardier Customer Service roles involve assisting clients with aircraft or transportation-related inquiries and require strong communication skills. The company offers a structured work environment with opportunities for technical training and career advancement, but employee experiences can vary based on location and role. Overall, it is considered a reputable employer within the aerospace and transportation industries.
More about Bombardier Customer Service jobs

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Bombardier Customer Service jobs near you
Infographic showing various Bombardier Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Proposal Manager, Bombardier Defense

Bombardier Transportation GmbH

Wichita, KS • On-site

$125 - $150/hr

Other

Medical, Dental, Life, Retirement

Posted 5 days ago

Key responsibilities

  • Coordinate with sales to develop the overall strategy for bid responses, including identifying winning conditions.

  • Prepare technical presentations, customer proposals, and organize customer meetings or visits related to aircraft modification and engineering support activities.

  • Manage internal and external resources, develop program frameworks, budgets, schedules, and statements of work to support proposal development and program strategy.

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Retirement savings plan
  • Employee Assistance Program
What are your contributions to the team?
  • Coordinate, in conjunction with sales, the overall strategy for bid response; including identifying winning conditions.
  • Prepare technical presentations for Customers showcasing Bombardier aircraft and Bombardier Defense capabilities.
  • Prepare, support and organize Customer meetings and/or visits.
  • Prepare customer Proposals for modification programs and/or engineering support activities;
  • Plan meetings or technical reviews with customer prior to submittal of final proposal;
  • Plan the path to final proposal schedule to meet required timelines;
  • Manage internal and/or external resources and stakeholders such as engineering, contracts, finance, procurement or subcontractors during Proposal stage to establish Program strategy and build Proposal;
  • Plan overall initial program framework, budget and schedule;
  • Develop and/or manage statements of work (SOW) and technical statements of requirements (TSOR) relating to aircraft modification and/or special mission engineering services;
  • Prepare management reviews and obtain management approvals through established processes and Bombardier policies
  • This role is key to helping Bombardier Defense win strategic sales campaigns.
How to thrive in this role?
  • You hold a Bachelor's Degree in Engineering or a similar pertinent degree;
  • You have a minimum of five (5) years of experience in engineering or technical program management at Bombardier Aerospace, and/or equivalent engineering activities related to Bombardier aircraft;
  • You have a minimum of five (5) years of experience in proposal and/or project management;
  • You are a team player with initiative and excellent communication skills;
  • You have excellent customer-facing skills and experience are required;
  • You have the ability to effectively negotiate in-line with business objectives;
  • You are able to manage time and prioritize tasks effectively while working toward aggressive deadlines;
  • You have a strong working knowledge of Bombardier's policies and processes;
  • You have a strong technical knowledge of aircraft, aircraft systems and special mission equipment;
  • You have knowledge of CGR, ITAR and previous experience in government and military flight operations exposure would be considered an asset;
  • You may be required to travel and work extended hours when required;
  • You are eligible to view and handle CGR material as well as be able to obtain a NATO Secret security clearance (as required).

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Primary Location Wichita, ADMN / MFG, Learjet

Shift

Employee Status Regular

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