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Bombardier Customer Service Jobs (NOW HIRING)

Wilks

Global Captain

Cisco, TX · On-site

Deliver a high level of customer service while maintaining professionalism, discretion, and ... Bombardier Global Express Type Rating required. * Current FAA First-Class Medical Certificate ...

Wilks Brothers

Global Captain

Cisco, TX

Deliver a high level of customer service while maintaining professionalism, discretion, and ... Bombardier Global Express Type Rating required. * Current FAA First-Class Medical Certificate ...

Alstom

Maintenance Technician D

Dallas, TX · On-site

... Bombardier Transportation, our trains and rail solutions move millions of people safely and ... Operates revenue service vehicles and ensures trains entering revenue service are fully serviceable.

TAD PGS, Inc

OH · On-site

... customers to implement client -recommended actions that improve product performance and satisfaction by share Airworthiness Directives (AW), Service Bulletins (SBs), and other relevant Bombardier ...

Alstom

Maintenance Technician D

Dallas, TX

... Bombardier Transportation, our trains and rail solutions move millions of people safely and ... Operates revenue service vehicles and ensures trains entering revenue service are fully serviceable.

Alstom

Maintenance Technician D

Dallas, TX · On-site

... Bombardier Transportation, our trains and rail solutions move millions of people safely and ... Operates revenue service vehicles and ensures trains entering revenue service are fully serviceable.

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How much do bombardier customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for bombardier customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Bombardier Customer Service representative?

A Bombardier Customer Service representative is a professional who assists customers with inquiries, support, and service related to Bombardier's products, which typically include aircraft and rail vehicles. Their responsibilities may include troubleshooting technical issues, handling maintenance requests, coordinating repairs, providing product information, and ensuring customer satisfaction. They serve as a key point of contact between Bombardier and its clients, helping to resolve problems efficiently and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a Bombardier Customer Service representative?

To thrive as a Bombardier Customer Service Representative, you need strong knowledge of aviation services, excellent communication abilities, and typically a background in customer support or a related field. Familiarity with customer relationship management (CRM) systems, Microsoft Office Suite, and aviation-specific databases is frequently required. Outstanding problem-solving, adaptability, and interpersonal skills help build trust and deliver exceptional service to clients. These competencies ensure efficient issue resolution, customer satisfaction, and uphold Bombardier’s reputation for premium service in the aviation industry.

What are the main challenges faced by Bombardier Customer Service representatives and how are they typically addressed?

Bombardier Customer Service representatives often encounter challenges such as managing urgent client requests, coordinating with technical teams across different time zones, and ensuring timely resolution of complex issues with aircraft systems or parts. To address these, representatives are supported by comprehensive training, access to detailed technical resources, and a collaborative team structure that includes engineers, logistics, and field support personnel. Regular communication and a customer-focused mindset are key to maintaining high service standards and customer satisfaction.

What is the difference between Bombardier Customer Service vs Bombardier Technical Support?

AspectBombardier Customer ServiceBombardier Technical Support
CredentialsCustomer service certifications, communication skillsTechnical certifications, engineering knowledge
Work EnvironmentCustomer interaction, call centers, officesTechnical troubleshooting, on-site or remote support
Employer & Industry UsageAircraft manufacturing, transportation industryAircraft maintenance, engineering services

Bombardier Customer Service focuses on assisting clients with inquiries, reservations, and general support, emphasizing communication skills. Bombardier Technical Support involves resolving technical issues, requiring specialized engineering knowledge. While both roles serve the aerospace industry, Customer Service centers on client interaction, whereas Technical Support provides technical troubleshooting and solutions.

How to get hired by Bombardier customer service?

To get hired as a Bombardier customer service representative, candidates should have strong communication skills, relevant experience in customer support, and knowledge of the company's products or services. Applying through the company's careers website and preparing for interviews that assess problem-solving and technical knowledge can improve chances of employment.

Is Bombardier customer service a good company to work for?

Bombardier Customer Service roles involve assisting clients with aircraft or transportation-related inquiries and require strong communication skills. The company offers a structured work environment with opportunities for technical training and career advancement, but employee experiences can vary based on location and role. Overall, it is considered a reputable employer within the aerospace and transportation industries.
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Bombardier Customer Service jobs near you
Infographic showing various Bombardier Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Maintenance of Equipment Technician

Alstom

Sanford, FL • On-site

Full-time

Re-posted 16 days ago

Alstom rating

7.5

Company rating: 7.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

269th of 490 rated machine equipment manufacturers

Job description

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signaling and digital mobility solutions. Joining us means joining a truly global community of more than 75,000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
In your role as a Maintenance of Equipment Technician, you will:
  • Be responsible for servicing, maintaining, inspecting, and repairing rail equipment. Repair, replace and test machinery, components and systems related to rail equipment under direction of engineering or other staff by performing mechanical, electro-mechanical, hydraulic and pneumatic activities.
  • Reviews and understand project/activity request, safety instructions, blueprints, schematic and diagram to ascertain test specification, procedures, objectives, nature of technical activity and possible solutions such as disassemble and replace, adjust or repair regarding the maintenance functions of both the locomotive and car equipment.
  • Dismantle, assemble and replace new or modified mechanical components or assemblies for products such as HVAC, brake, pneumatic system, propulsion equipment, truck and car body equipment and sub-system for trains so equipment can pass inspections.
  • Analyze sub-system in order to meet design or rated specifications and modifies or adjusts equipment to meet specifications in a timely fashion to meet customer train availability schedule and/or overhaul schedule.
  • Records on appropriate report card or data sheet the activity performed by indicating all relevant information pertaining to the activity. Performs quality test and verification to insure safe performance of sub-assembly or component in order to properly report to the customer, governing agencies or for internal auditing purposes.
  • Performs other duties as assigned by the supervisor based on train availability or repair schedule. Follows all Bombardier security and safety instructions or procedures in order to prevent any personal injuries and maintain a safe fleet that will meet the demands of a reliable commuter service.

As our ideal candidate:
  • You must have at least 1 year technical experience in mechanical system.
  • You have mechanical and electrical maintenance experience in a related field.
  • You are capable of reading and understanding electrical and/or mechanical drawings and maintenance manuals.
  • You have experience using power tools (impact gun, air ratchet, Spinal gun) and hand tools.
  • You have familiarity with AC and DC power and control systems.
  • HVAC systems is an asset.
  • You must be a compatible team person willing to work overtime, odd hours, weekends and various shifts as required.

We thank all applicants for their interest; however, only those under consideration will be contacted.
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
Alstom is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group

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