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Bombardier Customer Service Jobs (NOW HIRING)

NY · On-site

$80 - $100/hr

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world ... Contact external vendor to determine if customer is enrolled in special programs, including ...

New

Support the service department by checking customers in, creating work orders, scheduling ... In 2004 we expanded to sales with Bombardier Recreational Products (BRP) where we quickly obtained ...

Support the service department by checking customers in, creating work orders, scheduling ... In 2004 we expanded to sales with Bombardier Recreational Products (BRP) where we quickly obtained ...

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Bombardier Customer Service information

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$9

$18

$26

How much do bombardier customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for bombardier customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Bombardier Customer Service representative?

A Bombardier Customer Service representative is a professional who assists customers with inquiries, support, and service related to Bombardier's products, which typically include aircraft and rail vehicles. Their responsibilities may include troubleshooting technical issues, handling maintenance requests, coordinating repairs, providing product information, and ensuring customer satisfaction. They serve as a key point of contact between Bombardier and its clients, helping to resolve problems efficiently and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a Bombardier Customer Service representative?

To thrive as a Bombardier Customer Service Representative, you need strong knowledge of aviation services, excellent communication abilities, and typically a background in customer support or a related field. Familiarity with customer relationship management (CRM) systems, Microsoft Office Suite, and aviation-specific databases is frequently required. Outstanding problem-solving, adaptability, and interpersonal skills help build trust and deliver exceptional service to clients. These competencies ensure efficient issue resolution, customer satisfaction, and uphold Bombardier’s reputation for premium service in the aviation industry.

What are the main challenges faced by Bombardier Customer Service representatives and how are they typically addressed?

Bombardier Customer Service representatives often encounter challenges such as managing urgent client requests, coordinating with technical teams across different time zones, and ensuring timely resolution of complex issues with aircraft systems or parts. To address these, representatives are supported by comprehensive training, access to detailed technical resources, and a collaborative team structure that includes engineers, logistics, and field support personnel. Regular communication and a customer-focused mindset are key to maintaining high service standards and customer satisfaction.

What is the difference between Bombardier Customer Service vs Bombardier Technical Support?

AspectBombardier Customer ServiceBombardier Technical Support
CredentialsCustomer service certifications, communication skillsTechnical certifications, engineering knowledge
Work EnvironmentCustomer interaction, call centers, officesTechnical troubleshooting, on-site or remote support
Employer & Industry UsageAircraft manufacturing, transportation industryAircraft maintenance, engineering services

Bombardier Customer Service focuses on assisting clients with inquiries, reservations, and general support, emphasizing communication skills. Bombardier Technical Support involves resolving technical issues, requiring specialized engineering knowledge. While both roles serve the aerospace industry, Customer Service centers on client interaction, whereas Technical Support provides technical troubleshooting and solutions.

How to get hired by Bombardier customer service?

To get hired as a Bombardier customer service representative, candidates should have strong communication skills, relevant experience in customer support, and knowledge of the company's products or services. Applying through the company's careers website and preparing for interviews that assess problem-solving and technical knowledge can improve chances of employment.

Is Bombardier customer service a good company to work for?

Bombardier Customer Service roles involve assisting clients with aircraft or transportation-related inquiries and require strong communication skills. The company offers a structured work environment with opportunities for technical training and career advancement, but employee experiences can vary based on location and role. Overall, it is considered a reputable employer within the aerospace and transportation industries.
More about Bombardier Customer Service jobs

What cities are hiring for Bombardier Customer Service jobs?

Cities with the most Bombardier Customer Service job openings:

Infographic showing various Bombardier Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$60 - $80/hr

Other

Medical, Dental, Life, Retirement

Posted 5 days ago


Key responsibilities

  • Perform inspections of aircraft, engines, parts, and components to ensure compliance with airworthiness quality requirements.

  • Document inspection results, maintain accurate records, and ensure all work packages and regulatory paperwork are complete and approved.

  • Conduct aircraft weighing procedures, walk-around inspections, and return-to-service assessments to verify airworthiness.


Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world’s most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity.

Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

  • Insurance plans
    • Dental, medical, life insurance, disability, and more
  • Retirement savings plan
  • Employee Assistance Program
What are your contributions to the team?
  • Responsible to ensure all airworthiness quality requirements are performed and documented in accordance with all applicable regulations in regards to maintenance, preventative maintenance, repair and alteration of aircraft, engine and aircraft components/parts for which the Repair Station is rated.
  • Adhere to General Work Requirements as required in coordination with Quality leadership
  • Conduct weighing procedure in accordance with manufacturers recommended practices and procedures
  • Upon A/C arrival, obtain associated documentation, complete A/C records and document receipt
  • Coordinate inspection activities in compliance with computer tracking maintenance programs (i.e. CAMPS, AVTRAC)
  • Perform inspections of aircraft, engines, parts and components using precision tools, equipment and other materials in accordance with applicable regulatory requirements
  • Upon receipt, perform inspection of all new, repaired and rebuilt parts/components for evidence for physical damage, count and conformity
  • Ensure all work packages (orders and forms) as well as records of arrival, maintenance and corrective actions performed, are documented accurately and that all specialized customer (RED, RFE & SRPSA)and regulatory paperwork (FAA, FAR/CAA, etc) is complete and required approvals have been obtained
  • Research aircraft drawings and technical data (i.e., REO, ENICO, EO. DCN)
  • Perform walk around inspection of aircraft for release from maintenance
  • Perform return to service process and ensure assigned aircraft meets all airworthiness requirements prior to return to service
  • Provide data to customers as requested
How to thrive in this role?
  • You have a minimum 3 years aircraft maintenance experience or substantiated equivalent experience
  • You have a minimum of 2 years of corporate / commercial jet experience
  • You own a basic set of hand tools with the ability to demonstrate Inventory & control of tools
  • You have A&P Certification
  • You have the ability to use a variety of measuring and basic hand tools to interpret/operate test equipment
  • You have the ability to interpret/ process all relative (foreign & domestic) regulatory documents, actions and requirements
  • You have working knowledge of (FAA Regs, CAA. RSM/QCM, ADs, SBs, TCDS, etc)
  • You have working knowledge of return-to-service procedures
  • You have the ability to train, coach and mentor employees in performance of their duties in areas of qualification

Now that you can see yourself in this role, apply and join the Bombardier family!

Bombardier is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by applicable federal, state or local law.

Job Quality Inspector

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