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Bombardier Customer Service Jobs (NOW HIRING)

AOG Aircraft Mechanic

Tampa, FL · On-site

$45 - $52/hr

  • Medical

  • Life

  • Retirement

  • PTO

Work on a variety of airframes, including Bombardier (Challenger, Global), Embraer (Phenom 300 ... Execute a wide range of maintenance tasks, from routine inspections and servicing to complex ...

AOG Aircraft Mechanic

Naples, FL · On-site

$45 - $52/hr

  • Medical

  • Life

  • Retirement

  • PTO

Work on a variety of airframes, including Bombardier (Challenger, Global), Embraer (Phenom 300 ... Execute a wide range of maintenance tasks, from routine inspections and servicing to complex ...

AOG Aircraft Mechanic

Orlando, FL · On-site

$45 - $52/hr

  • Medical

  • Life

  • Retirement

  • PTO

Work on a variety of airframes, including Bombardier (Challenger, Global), Embraer (Phenom 300 ... Execute a wide range of maintenance tasks, from routine inspections and servicing to complex ...

Operates revenue service vehicles and ensures trains entering revenue service are fully serviceable ... Follows all Bombardier security and safety instructions or procedures in order to prevent any ...

Engine Technician - Customer Response Team

Wichita, KS · On-site

$41.64 - $51.23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Travel to off-site locations to support urgent maintenance and return aircraft to service * Perform ... Minimum 1+ year experience with Bombardier aircraft models * Strong troubleshooting and diagnostic ...

Showing results 41-60

Bombardier Customer Service information

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How much do bombardier customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bombardier customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Bombardier Customer Service representative?

A Bombardier Customer Service representative is a professional who assists customers with inquiries, support, and service related to Bombardier's products, which typically include aircraft and rail vehicles. Their responsibilities may include troubleshooting technical issues, handling maintenance requests, coordinating repairs, providing product information, and ensuring customer satisfaction. They serve as a key point of contact between Bombardier and its clients, helping to resolve problems efficiently and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a Bombardier Customer Service representative?

To thrive as a Bombardier Customer Service Representative, you need strong knowledge of aviation services, excellent communication abilities, and typically a background in customer support or a related field. Familiarity with customer relationship management (CRM) systems, Microsoft Office Suite, and aviation-specific databases is frequently required. Outstanding problem-solving, adaptability, and interpersonal skills help build trust and deliver exceptional service to clients. These competencies ensure efficient issue resolution, customer satisfaction, and uphold Bombardier’s reputation for premium service in the aviation industry.

What are the main challenges faced by Bombardier Customer Service representatives and how are they typically addressed?

Bombardier Customer Service representatives often encounter challenges such as managing urgent client requests, coordinating with technical teams across different time zones, and ensuring timely resolution of complex issues with aircraft systems or parts. To address these, representatives are supported by comprehensive training, access to detailed technical resources, and a collaborative team structure that includes engineers, logistics, and field support personnel. Regular communication and a customer-focused mindset are key to maintaining high service standards and customer satisfaction.

What is the difference between Bombardier Customer Service vs Bombardier Technical Support?

AspectBombardier Customer ServiceBombardier Technical Support
CredentialsCustomer service certifications, communication skillsTechnical certifications, engineering knowledge
Work EnvironmentCustomer interaction, call centers, officesTechnical troubleshooting, on-site or remote support
Employer & Industry UsageAircraft manufacturing, transportation industryAircraft maintenance, engineering services

Bombardier Customer Service focuses on assisting clients with inquiries, reservations, and general support, emphasizing communication skills. Bombardier Technical Support involves resolving technical issues, requiring specialized engineering knowledge. While both roles serve the aerospace industry, Customer Service centers on client interaction, whereas Technical Support provides technical troubleshooting and solutions.

How to get hired by Bombardier customer service?

To get hired as a Bombardier customer service representative, candidates should have strong communication skills, relevant experience in customer support, and knowledge of the company's products or services. Applying through the company's careers website and preparing for interviews that assess problem-solving and technical knowledge can improve chances of employment.

Is Bombardier customer service a good company to work for?

Bombardier Customer Service roles involve assisting clients with aircraft or transportation-related inquiries and require strong communication skills. The company offers a structured work environment with opportunities for technical training and career advancement, but employee experiences can vary based on location and role. Overall, it is considered a reputable employer within the aerospace and transportation industries.
More about Bombardier Customer Service jobs

What cities are hiring for Bombardier Customer Service jobs?

Cities with the most Bombardier Customer Service job openings:

Infographic showing various Bombardier Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bombardier Aircraft Maintenance Technician - 1017

West Star Aviation

East Alton, IL • On-site

$29.75 - $38.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


West Star Aviation rating

8.7

Company rating: 8.7 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

11th of 66 rated aviation services


Job description

West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.
When you join our team, we don't think you should have to wait for your benefits to kick in. That's why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don't want you to live to work, we want you to work and live.
What you can expect as an Aircraft Maintenance Technician at West Star:
Whether you are replacing or repairing parts, troubleshooting electrical/mechanical/hydraulic and pneumatic systems or performing inspections on some of the most sophisticated civilian aircraft in the world, no day is the same. What is the same, is that each day will bring new experiences and opportunities for growth.
You will be ESSENTIAL to many FUNCTIONS including:
  • Performing general mechanical tasks on aircraft and related systems.
  • Removal and installation of panels and components,
  • Troubleshooting and problem-solving aircraft system/component issues
  • De-fueling aircraft
  • Engine removal/installations,
  • Operating ground support equipment,
  • Inspection and evaluation of the aircraft and components
  • Aircraft movement and assistance in performance runs/ taxiing
  • Maintenance and repair of shop facility, equipment and tooling
  • Basic computer skills to be able to navigate electronic training, manuals, and maintenance data bases
  • Effectively and clearly communicate (i.e., speak, write, read) in English
  • Any other job-related duties as assigned by supervisor or management.

What you'll need to bring with you:
Your Education:
A High school diploma or equivalent. A valid driver's license approved for airline travel and/or a valid passport is ideal, but not mandatory.
Your Experience:
AMT I:
Airframe or Powerplant license is required. Airframe license is preferred.
0-2 years of experience in aviation maintenance, avionics, or similar.
These technicians have limited to moderate knowledge of general maintenance aspects
Technicians require close supervision of general maintenance tasks
AMT II:
Airframe or Powerplant license is required. Airframe license is preferred.
2-4 years of experience working in aviation maintenance
Experience working on corporate aircraft is preferred but not essential.
These technicians have considerable knowledge of the job and general maintenance aspects.
Technicians require general supervision on routine maintenance and more detailed instruction for new or special assignments.
AMT III:
Airframe license is required; in addition, Powerplant license is highly preferred
4-6+ years' experience in aviation maintenance
Experience working on corporate aircraft is highly preferred but not essential.
These technicians have full knowledge of general, detailed, and special assignments in aircraft maintenance
AMT IV (Master)
Airframe and Powerplant license is required.
6+ years' experience in aviation maintenance
Must have extensive experience on corporate aircraft platforms
Subject matter expert in all areas of the job
Your Initiative:
We're looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common.
Your Sense of Responsibility:
Attend work every day as scheduled to include overtime and weekend assignments.
Notify supervisor in advance of shift starting if unable to work.
Must have reliable transportation to get to work each day.
Perform all work in accordance with Federal Aviation Administration guidelines.
Follow all company and safety rules during performance of duties.
Maintain customer-oriented work habits.
Other particulars:
Physical Requirements
Lifts 50 lbs.
Routine walking, bending and squatting or sitting.
Routine or repetitive physical motion with arms and hands.
Climb ladders and stairs, work in small, restricted areas
Standing for long periods of time.
Mental Requirements
Understanding and implementation of regulations and guidelines.
Troubleshoot or evaluate system operation.
Work with others in a professional manner.
Supervision
Work under supervision of assigned Team Leader and Director of Maintenance.
May be directed to supervise other technicians in some capacity.
Working Conditions
Work is performed in a hangar environment subject to extreme temperature variations from very cold to very hot.
Work outside during aircraft runs will occur.
Varied positions in and around the aircraft.
Equipment Used
Personal hand tools supplied by the mechanic.
Pneumatic, hydraulic and electrical equipment.
Jacks, stands, lifts and other support devices.
Tugs, power carts and other engine powered equipment.
Compensation & Benefit Information
The following information is disclosed according to state specific requirements. If the position applied to is not in a state with these requirements, the following information may not apply. The hourly rate for this position generally ranges between $30-$46. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance. Additional compensation in the form of a shift differential will be provided if the employee is assigned to an alternate shift. The range listed is just one component of the total compensation package. Other forms of compensation include a semi-annual discretionary bonus, 401(k) company match and employer contribution to a Health Savings Account (HSA).
West Star Aviation's Benefits
  • Benefits Effective Day One for Eligible Employees
  • Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Life Insurance, Disability Benefits & Supplemental Benefits
  • 401(k) Plan with Employee Contributions & Employer Match
  • Paid Company Holidays & Weekly Paid Time Off Accruals
  • Flexible Work Schedules include 5x8, 4x10 and 3x12
  • Weekly Competitive & Industry Leading Pay means you are paid more often
  • Bonus Opportunity based on Company and Site Performance
  • Internal Mobility & Career Advancement opportunities

Company Description:
With over 78 years of industry experience, West Star Aviation stands as a leading independent Maintenance, Repair and Overhaul (MRO) provider. Employing over 3,000 professionals, we offer comprehensive services from our strategically located full-service facilities in East Alton, IL; Grand Junction, CO; Chattanooga, TN; Millville, NJ; Perryville, Missouri; and Statesville, NC as well as satellite locations in Denver, Houston, Minneapolis and Chicago. Our extensive capabilities encompass maintenance, paint, interior, and avionics services, supported by the largest Aircraft On Ground (AOG) network in the country, ensuring prompt and reliable mobile repair services nationwide.

What West Star Aviation employees say

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