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Bmw Service Advisor Jobs (NOW HIRING)

Service Advisor

Southampton, NY · On-site

$80K - $100K/yr

Description Automotive Service Advisor BMW of Southampton Southampton, NY BMW of Southampton is seeking a motivated and customer-focused Service Advisor to join our growing team. This is an excellent ...

BMW of Southpoint Location: 225 Kentington Drive, Durham, North Carolina 27713 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Service Advisor

Lynnwood, WA · On-site

$50K - $120K/yr

At BMW of Lynnwood, we're growing - and we're looking for multiple skilled Service Advisors to grow with us. BMW guests are passionate about their vehicles and expect a service experience that ...

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Bmw Service Advisor information

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How much do bmw service advisor jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for bmw service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the common challenges faced by BMW Service Advisors and how can they be effectively managed?

BMW Service Advisors often manage multiple tasks simultaneously, from coordinating repair schedules to communicating complex technical information to customers. One common challenge is balancing customer expectations with repair timelines, especially during busy periods. Effective time management, clear communication, and a solid understanding of BMW systems are crucial for success. Building strong relationships with both technicians and customers also helps resolve issues quickly and fosters a positive service experience.

Is a service advisor a hard job?

A BMW Service Advisor role can be demanding as it requires strong communication skills, technical knowledge of vehicle repairs, and the ability to handle customer concerns. The job often involves multitasking, working in a fast-paced environment, and meeting sales or service goals, which can make it challenging but also rewarding for those with relevant skills. Proper training and experience can help manage the workload effectively.

What is the difference between Bmw Service Advisor vs Bmw Service Technician?

AspectBmw Service Advisor

The Bmw Service Advisor primarily interacts with customers, explains repair needs, and manages service appointments. They require strong communication skills, customer service experience, and knowledge of automotive services. Bmw Service Technicians, on the other hand, perform the actual repairs and maintenance, requiring technical certifications and mechanical expertise. Both roles work in the automotive service industry, often within the same dealership, but their responsibilities and skill sets differ significantly.

What does a BMW service advisor do?

A BMW service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare estimates, and communicate service progress, often using dealership management software. Strong communication skills and automotive knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as a BMW Service Advisor, and why are they important?

To thrive as a BMW Service Advisor, you need a solid understanding of automotive systems, customer service skills, and preferably experience or education in automotive technology. Familiarity with dealership management systems, BMW-specific diagnostic tools, and service scheduling software is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with customers and efficiently coordinate between technicians and clients. These skills and qualities are essential for ensuring customer satisfaction, accurate service delivery, and the smooth operation of the service department.

Can you make a lot of money as a service advisor?

A BMW Service Advisor can earn a competitive income that includes a base salary plus commissions or bonuses based on sales and customer satisfaction. Earnings vary depending on experience, location, and dealership performance, with top advisors often making a substantial income through upselling and excellent service skills.

What is the highest paid job in BMW?

In the context of BMW, high-paying roles include senior management positions such as Regional or General Managers, as well as specialized roles like Master Technicians or Service Managers with extensive experience and certifications. These positions typically offer the highest salaries within the company, often supplemented by bonuses and benefits.
More about Bmw Service Advisor jobs
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What states have the most Bmw Service Advisor jobs? States with the most job openings for Bmw Service Advisor jobs include:

BMW Orange Park Service Advisor

Tom Bush BMW Orange Park

Jacksonville, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Key responsibilities

  • Assist in scheduling customer appointments efficiently.

  • Greet customers and guide them through the check-in procedure, documenting concerns and creating repair orders.

  • Provide customers with timely updates on vehicle repair status and deliver vehicles back with an informative walk through.


Job description

BMW Orange Park Service Advisor

Join One of Jacksonville’s Best Places to Work — 8 Years Running!

The Tom Bush Family of Dealerships is growing, and we’re looking for an experienced BMW Service Advisor to join our fun team. Great opportunity to grow with a locally-owned and family-operated business.

If you value integrity, transparency, professionalism, and teamwork, and thrive in a fast-paced, people-centered environment, this may be the opportunity for you.


Why Join Us?

  • Award-Winning Culture
    Tom Bush Family of Dealerships has been named one of Jacksonville’s Best Places to Work for eight consecutive years.
  • Stability & Growth
    We are a locally owned, family-operated company with strong roots in the community and a long history of promoting from within. Our average employee tenure is six years, and many of our team members have built lasting careers with us—serving 25 to 40 years with the company.
  • Work-Life Balance
    Monday through Friday, 7:00 AM to 5:00 PM, with one extended evening shift until 6:00 PM, and every third Saturday from 8:00 AM to 4:00 PM. We are always closed on Sundays because we value time for rest, family, and personal commitments.
  • Comprehensive Benefits
    We invest in our team’s well-being with a comprehensive benefits package that includes medical, dental, vision, and disability coverage, paid time off to recharge, and a 401(k) with up to a 3.5% company match to help you plan for the future.
  • Wellness-Focused Workplace
    Wellness-focused programs include fitness challenges, lunch-and-learn sessions, gym discounts, and health incentives that can add extra cash to your paycheck.
  • Supportive, Family-Friendly Environment
    Professional, respectful workplace committed to safety and employee well-being.

What You’ll Do

  • Assist in scheduling customer appointments efficiently
  • Greet customers warmly and guide them through the check-in procedure
  • Actively listen to customers and thoroughly document their concerns
  • Create accurate and detailed repair orders based on vehicle diagnostics and customer feedback
  • Effectively communicate and sell the necessary repairs to customers
  • Provide customers with timely updates on the status of their vehicle repairs
  • Deliver vehicles back to customers with an interactive and informative walk through
  • Perform cashier responsibilities as needed to facilitate smooth transactions

What We’re Looking for

  • Previous experience as an Automotive Service Advisor is highly recommended.
  • Applicants must demonstrate exceptional customer service skills over the phone, along with strong organizational abilities.
  • An outgoing personality with a talent for building and maintaining relationships is essential.
  • Excellent verbal and written communication skills are required, including proficiency in presentations and the use of MS Office applications.
  • Must have the ability to operate a vehicle and possess a valid driver’s license.

Who You Will Be Reporting To

You will report directly to the BMW Service Manager, James Latham, collaborating closely to ensure excellent customer service and efficient service operations. This role offers an excellent opportunity to contribute to the service department of Tom Bush BMW Orange Park while developing your professional skills in a supportive environment.


Tom Bush Family of Dealerships is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. We make all employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law. We are committed to creating an inclusive environment where all team members are treated with respect and dignity.