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Bmw Service Advisor Jobs (NOW HIRING)

BMW of Brooklyn

Assistant Service Manager

Brooklyn, NY · On-site

Coach and develop Service Advisors on sales, customer handling, and BMW processes. * Monitor advisor performance, productivity, and effective labor rate. * Review daily appointments and advisor ...

Georgica Auto Holdings

Service Advisor

Southampton, NY · On-site

$80K - $100K/yr

Description Automotive Service Advisor BMW of Southampton Southampton, NY BMW of Southampton is seeking a motivated and customer-focused Service Advisor to join our growing team. This is an excellent ...

Rick Hendrick Chevrolet

BMW Service Advisor

Durham, NC · On-site

BMW of Southpoint Location: 225 Kentington Drive, Durham, North Carolina 27713 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

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Bmw Service Advisor information

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How much do bmw service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bmw service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the common challenges faced by BMW Service Advisors and how can they be effectively managed?

BMW Service Advisors often manage multiple tasks simultaneously, from coordinating repair schedules to communicating complex technical information to customers. One common challenge is balancing customer expectations with repair timelines, especially during busy periods. Effective time management, clear communication, and a solid understanding of BMW systems are crucial for success. Building strong relationships with both technicians and customers also helps resolve issues quickly and fosters a positive service experience.

What is the difference between Bmw Service Advisor vs Bmw Service Technician?

AspectBmw Service Advisor

The Bmw Service Advisor primarily interacts with customers, explains repair needs, and manages service appointments. They require strong communication skills, customer service experience, and knowledge of automotive services. Bmw Service Technicians, on the other hand, perform the actual repairs and maintenance, requiring technical certifications and mechanical expertise. Both roles work in the automotive service industry, often within the same dealership, but their responsibilities and skill sets differ significantly.

What does a BMW Service Advisor do?

A BMW Service Advisor acts as the main point of contact between customers and the service department at a BMW dealership or service center. They are responsible for understanding and documenting customer concerns, scheduling service appointments, explaining recommended maintenance or repairs, and providing cost estimates. Service Advisors also coordinate with technicians, ensure timely completion of services, and keep customers informed throughout the repair process. Their role is crucial in ensuring a positive customer experience and maintaining customer loyalty.

What are the key skills and qualifications needed to thrive as a BMW Service Advisor, and why are they important?

To thrive as a BMW Service Advisor, you need a solid understanding of automotive systems, customer service skills, and preferably experience or education in automotive technology. Familiarity with dealership management systems, BMW-specific diagnostic tools, and service scheduling software is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with customers and efficiently coordinate between technicians and clients. These skills and qualities are essential for ensuring customer satisfaction, accurate service delivery, and the smooth operation of the service department.
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Bmw Service Advisor jobs near you
Infographic showing various Bmw Service Advisor job openings in the United States as of June 2026, with employment types broken down into 14% As Needed, 72% Full Time, and 14% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

BMW Service Advisor

BMW of Santa Monica

Santa Monica, CA

$60K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

At BMW of Santa Monica our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation's #1 family-owned automotive group. We are seeking a Service Advisor to join our team as we continue to change the industry.

The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or services needed, preparing repair orders and being proactive, accurate and thorough in communication. The Service Advisors serves as a liaison between customer and technician ensuring the customer's needs are understood by the technician and the recommended service and/or repairs are understood by the customer.

If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, join us. Your next opportunity awaits.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

Responsibilities

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients
  • Monitor the progress of each vehicle throughout the day and update customers frequently
  • Increase profitability by maximizing sales by promoting the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold

Qualifications

  • Valid driver's license and clean driving record
  • Previous experience as a Service Advisor preferred

Pay: $60,000 - $200,000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc. Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods. Commissions range from $54,000 to $191,000 per year based on performance.

At BMW of Santa Monica, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

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