BMC Remedy Helix Migration Project
$40 - $60/hr
Experience in upgrading and migrating BMC Remedy applications from on-premise to cloud environments is essential. Key Responsibilities: * Lead and support Helix ITSM migrations from on-premise ...
$40 - $60/hr
Experience in upgrading and migrating BMC Remedy applications from on-premise to cloud environments is essential. Key Responsibilities: * Lead and support Helix ITSM migrations from on-premise ...
$40 - $60/hr
Experience in upgrading and migrating BMC Remedy applications from on-premise to cloud environments is essential. Key Responsibilities: * Lead and support Helix ITSM migrations from on-premise ...
Baltimore, MD · On-site
Administrating and developing BMC Remedy products and solutions * Use the Remedy Administrator tool to tune and modify Remedy escalations, notifications, filters, active links and forms. * Patch the ...
Baltimore, MD · On-site
Administrating and developing BMC Remedy products and solutions * Use the Remedy Administrator tool to tune and modify Remedy escalations, notifications, filters, active links and forms. * Patch the ...
Baltimore, MD · On-site
Administrating and developing BMC Remedy products and solutions Use the Remedy Administrator tool to tune and modify Remedy escalations, notifications, filters, active links and forms. Patch the ...
Baltimore, MD · On-site
Administrating and developing BMC Remedy products and solutions Use the Remedy Administrator tool to tune and modify Remedy escalations, notifications, filters, active links and forms. Patch the ...
BMC Education with 7 or more years of experience analyzing, designing, developing, implementing, training, documenting, upgrading, and deploying Remedy ITSM. * The ability to work system level ...
BMC Education with 7 or more years of experience analyzing, designing, developing, implementing, training, documenting, upgrading, and deploying Remedy ITSM. * The ability to work system level ...
BMC Education with 7 or more years of experience analyzing, designing, developing, implementing, training, documenting, upgrading, and deploying Remedy ITSM. * The ability to work system level ...
BMC Education with 7 or more years of experience analyzing, designing, developing, implementing, training, documenting, upgrading, and deploying Remedy ITSM. * The ability to work system level ...
$119K - $162K/yr
Senior technical expert for administrating and developing BMC Remedy products and solutions Accountable for all aspects of Remedy services. * Provides administration, and management of Remedy.
$119K - $162K/yr
Senior technical expert for administrating and developing BMC Remedy products and solutions Accountable for all aspects of Remedy services. * Provides administration, and management of Remedy.
Resource will act as the technical lead on the Remedy Upgrade project, working closely with BMC, to ensure proper installation and configuration of Remedy 8.1 application based on the Business ...
Resource will act as the technical lead on the Remedy Upgrade project, working closely with BMC, to ensure proper installation and configuration of Remedy 8.1 application based on the Business ...
Operate and maintain the JSP and ANC ITSM applications, including BMC Remedy and the RightStar CAC-enabled application; provide infrastructure and software version upgrades as required by the vendor ...
Operate and maintain the JSP and ANC ITSM applications, including BMC Remedy and the RightStar CAC-enabled application; provide infrastructure and software version upgrades as required by the vendor ...
Fort Wayne, IN · On-site
Work with BMC on any Remedy performance or software bugs that are uncovered. * Work with Remedy Database support team to ensure the database component works in an optimum fashion. * A solid ...
Fort Wayne, IN · On-site
Work with BMC on any Remedy performance or software bugs that are uncovered. * Work with Remedy Database support team to ensure the database component works in an optimum fashion. * A solid ...
New York, NY · On-site
$69 - $90.75/hr
Excellent BMC Remedy Suite v7.6.04 hands-on implementation knowledge * Excellent knowledge of BMC Incident, Problem, Change, Configurations management a must * Very Good knowledge using Atrium CMDB, ...
New York, NY · On-site
$69 - $90.75/hr
Excellent BMC Remedy Suite v7.6.04 hands-on implementation knowledge * Excellent knowledge of BMC Incident, Problem, Change, Configurations management a must * Very Good knowledge using Atrium CMDB, ...
Description: 3-5 yrs of production support experience in Unix / Windows Good understanding / experience in ITIL / ITSM, ticketing tool such as ServiceNow, BMC Remedy etc. Good communication skills ...
Description: 3-5 yrs of production support experience in Unix / Windows Good understanding / experience in ITIL / ITSM, ticketing tool such as ServiceNow, BMC Remedy etc. Good communication skills ...
Sierra Vista, AZ · On-site
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
Sierra Vista, AZ · On-site
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
Saint Louis, MO · On-site
$52.50 - $72.25/hr
Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...
Saint Louis, MO · On-site
$52.50 - $72.25/hr
Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...
Brooklyn, NY · On-site
$46 - $57.50/hr
BMC Remedy CMDB Asset Management processes and CI data management, reconciliation, normalization, and relationship mapping * Candidates are required to have at least 10 years of experience in items ...
Quick apply
Brooklyn, NY · On-site
$46 - $57.50/hr
BMC Remedy CMDB Asset Management processes and CI data management, reconciliation, normalization, and relationship mapping * Candidates are required to have at least 10 years of experience in items ...
Saint Louis, MO · On-site
$52.50 - $72.25/hr
Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) • Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...
Saint Louis, MO · On-site
$52.50 - $72.25/hr
Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) • Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...
$73.50 - $95/hr
ITAM Tools ServiceNow, SalesForce, BMC Remedy, Zendesk, FreshService, or equivalent)), AI/ML. * 7+ years in integration architecture or enterprise middleware, with hands-on ITSM integration ...
$73.50 - $95/hr
ITAM Tools ServiceNow, SalesForce, BMC Remedy, Zendesk, FreshService, or equivalent)), AI/ML. * 7+ years in integration architecture or enterprise middleware, with hands-on ITSM integration ...
Familiarity with BMC Remedy ITSM. Strong troubleshooting, communication, and customer service skills. Meet DoD 8570 requirements (Security+, CND, GFACT, or GSEC)
Familiarity with BMC Remedy ITSM. Strong troubleshooting, communication, and customer service skills. Meet DoD 8570 requirements (Security+, CND, GFACT, or GSEC)
$95K - $120K/yr
... BMC Remedy. Communication with the technical change review boards and adherence to the change governance standards are necessary. This role will require a detail oriented person who will also be a ...
$95K - $120K/yr
... BMC Remedy. Communication with the technical change review boards and adherence to the change governance standards are necessary. This role will require a detail oriented person who will also be a ...
$95K - $120K/yr
... BMC Remedy. Communication with the technical change review boards and adherence to the change governance standards are necessary. This role will require a detail oriented person who will also be a ...
$95K - $120K/yr
... BMC Remedy. Communication with the technical change review boards and adherence to the change governance standards are necessary. This role will require a detail oriented person who will also be a ...
$38.94 - $45.89
9% of jobs
$45.89 - $52.84
3% of jobs
$55.42 is the 25th percentile. Wages below this are outliers.
$52.84 - $59.79
34% of jobs
The median wage is $61.01 / hr.
$59.79 - $66.74
21% of jobs
$68.73 is the 75th percentile. Wages above this are outliers.
$66.74 - $73.69
28% of jobs
$73.69 - $80.64
0% of jobs
$80.64 - $87.59
0% of jobs
$87.59 - $94.54
0% of jobs
$94.54 - $101.49
0% of jobs
$101.49 - $108.44
0% of jobs
$108.44 - $115.38
5% of jobs
$38
$66
$115
Professionals working with BMC Remedy frequently encounter challenges such as troubleshooting complex system configurations, managing integrations with other IT platforms, and adapting to frequent updates or customizations. Support teams are often structured with administrators, developers, and ITSM professionals who collaborate closely to address incidents and enhance system performance. Working in this environment requires strong communication and problem-solving skills to ensure issues are resolved efficiently and service levels are maintained. Team members regularly participate in cross-functional meetings and may provide both end-user support and backend system enhancements.
To excel in a BMC Remedy role, candidates should possess expertise in IT Service Management (ITSM), system administration, and troubleshooting within the BMC Remedy platform, often backed by a degree in information technology or a related field. Familiarity with BMC Remedy modules, ITIL certifications, and experience with integration tools and scripting languages are highly valued in this position. Strong problem-solving abilities, clear communication, and customer-service orientation distinguish top performers. These skills are essential to ensure effective system operation, seamless support, and alignment with organizational IT processes.
A BMC Remedy job typically involves working with BMC Remedy IT Service Management (ITSM) tools to support, develop, or administer IT service workflows. Professionals in this role manage incident, problem, change, and asset management processes using Remedy software. They may configure, customize, and troubleshoot the platform to meet business requirements. Knowledge of ITIL processes and Remedy development, administration, or support is often required.

$40 - $60/hr
Full-time
Medical, Dental, Vision
Posted 21 days ago
We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in Helix ITSM application development and migration, automation, orchestration, and data management. Experience in upgrading and migrating BMC Remedy applications from on-premise to cloud environments is essential.
Lead and support Helix ITSM migrations from on-premise environments to the cloud (version 21.03 or later).
Develop and configure Kubernetes-based orchestration platforms and manage Helm charts.
Automate deployment and operational tasks using Jenkins (Groovy scripting) and Ansible.
Write and maintain shell scripts on Linux systems.
Perform database development and administration using Oracle SQL and PL/SQL, including creating jobs and stored procedures.
Design, develop, and maintain AR System and ITSM application components including CMDB and Foundation data structures.
Provide Helix ITSM application support and administration.
Migrate data using Helix Data Manager (HDM) and manage data loading processes.
Analyze application and system logs using AR Log Analyzer and troubleshoot performance or functional issues.
Create dashboards and queries using Helix Dashboards (Grafana-based).
Utilize tools like Splunk and Kafka to monitor, query, and troubleshoot data flows.
Orchestration & Platform:
Kubernetes (Hands-on development and troubleshooting)
Helm Charts (Creation and customization)
Automation & Scripting:
Jenkins with Groovy scripting
Ansible automation scripts
Linux Shell scripting
Database:
Oracle SQL (Basic and complex queries)
PL/SQL Scripting and Administration
BMC Helix ITSM:
AR System Development
Helix ITSM Administration and CMDB Configuration (Version 21.03+)
Foundation Data Management
Helix Data Manager for Cloud Migration
Tools:
Splunk (Query creation)
Kafka (Understanding of topics and data flows)
AR System Log Analyzer
Helix Dashboards (Grafana)
Java or Python development
Kubernetes Certification (CKA – Certified Kubernetes Administrator)
Experience with performance testing tools: LoadRunner, JMeter, Locust, or SOAP
Bachelor’s degree in Computer Science, Information Technology, or related field.
Proven experience in Helix ITSM migration projects and Remedy upgrades.
Strong analytical and problem-solving skills.
Excellent communication and documentation abilities.
Compensation
Hourly Rate Range - $40-$60/ hr
Benefits Offered:
[Health, Dental, Vision Insurance]
Deadline: Applications accepted on a rolling basis until filled
We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic. We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.
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CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.
It services
11 - 50 Employees
Plano, TX, US
2008