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Medical Billing Insurance Follow Up Specialist

Knoxville, TN · On-site

$16 - $18/hr

We are seeking a detail-oriented Medical Billing Insurance Follow-Up Specialist to join a growing healthcare team in Knoxville, TN. This is a full-time, temp-to-hire opportunity for candidates with ...

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Billing Insurance information

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How much do billing insurance jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for billing insurance in the United States is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Billing Insurance Specialist, and why are they important?

To thrive as a Billing Insurance Specialist, you need a solid understanding of medical billing codes, insurance policies, and claims processing, typically supported by a certificate in medical billing or healthcare administration. Familiarity with billing software (such as Epic, Kareo, or Medisoft) and electronic health records is commonly required. Attention to detail, strong organizational skills, and effective communication set top performers apart in this role. These competencies are crucial for ensuring accurate claim submissions, minimizing denials, and maintaining steady revenue flow for healthcare organizations.

What is the difference between Billing Insurance vs Claims Processor?

AspectBilling InsuranceClaims Processor
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification may be required
Work EnvironmentMedical offices, insurance companiesInsurance companies, healthcare facilities
Primary ResponsibilitiesGenerate bills, verify insurance coverageReview and process insurance claims
Industry UsageHealthcare, insuranceInsurance, healthcare

Billing Insurance focuses on creating and managing patient bills and verifying coverage, while Claims Processors handle reviewing and processing insurance claims for reimbursement. Both roles require similar credentials and work in related environments, but their core tasks differ within the insurance and healthcare industries.

What does a Billing Insurance specialist do?

A Billing Insurance specialist is responsible for managing and processing insurance claims for healthcare providers or organizations. They review patient medical records, prepare and submit insurance claims, and follow up with insurance companies to ensure timely and accurate reimbursement. Additionally, they address claim denials, resolve discrepancies, and often communicate with patients regarding their insurance coverage. This role requires attention to detail, knowledge of medical coding, and familiarity with insurance policies and regulations.

What are some common challenges faced by professionals in Billing Insurance, and how can they be effectively managed?

Professionals in Billing Insurance often encounter challenges such as navigating complex insurance policies, handling claim denials, and maintaining up-to-date knowledge of changing regulations. Effective management of these issues typically involves strong attention to detail, proactive communication with both patients and insurance providers, and ongoing education through training or industry updates. Many organizations also encourage collaboration with other departments, such as patient services and coding specialists, to resolve discrepancies and ensure accurate billing. Staying organized and adaptable is key to success in this dynamic environment.
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Billing Insurance jobs near you
Billing/Insurance Verification Lead

Billing/Insurance Verification Lead

Mindful Behavioral Healthcare

Kissimmee, FL • On-site

$15 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Job Title: Billing / Insurance Verification Lead
Department: Administration
Job Duties:
  • Investigate and resolve issues escalated from team members and assigned clients.
  • Work directly with clients to help resolve open issues and address concerns.
  • Work with reimbursement/collections staff to understand and maintain client expectations.
  • Learn each assigned client's policies, procedures and practice and apply appropriately to day-to-day patient activities.
  • Educate Patients on new or existing process(s) according to medical documentation and billing guidelines.
  • Begin and maintain positive, professional, and effective working communications, interactions, and relationships with Patient leads.
  • Supervise the patient registration process for accuracy including verification of insurance, waivers, assigned providers, etc.
  • Manage patient flow along with the back office staff.
  • Oversee and maintain employee timecards, PTO requests, expense reports, etc.
  • Ensure compliance with all licensing including local, State, and Federal regulatory agencies related to clinical services.
  • Follow and enforce company policies and procedures. Lead by setting an example for all team members.
  • Protect the organization's values and principles by keeping information confidential and current.
  • Lead by example and champion the company's vision, mission, and values.
  • Additional duties as assigned by management.

Skills/Qualifications:
  • Minimum 5 years of professional billing management experience.
  • Bachelors degree in business administration or healthcare management.
  • Must be self-directed, highly motivated, and organized, with strong interpersonal, written and oral communication skills.
  • Solid computer and database maintenance skills are necessary
  • Communicate professionally and thoroughly with both internal and external contacts.
  • Maintain and respect confidentiality regarding proprietary information and in accordance with all patient confidentiality/HIPAA-related regulations.
  • Knowledge of medical professional fee billing and collections CPT,ICD9/10 and HCPC coding and medical terminology as well as understanding of managed care products and processes.
  • Knowledge of insurance claim adjudication practices.
  • Knowledge of reporting requirements to support revenue cycle activities.
  • Knowledge of regulatory and legal requirements associated with billing activities.
  • Knowledge of provider enrollment procedure.
  • Excellent analytic, problem solving and organizational skills.

Benefits:
  • 401K match
  • Medical
  • Dental
  • Vision
  • Life Insurance

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