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Billing Collections Jobs (NOW HIRING)

UHS

Billing Collections Specialist - Full-time

Memphis, TN

$16.25 - $22.25/hr

The Billing/Collections Specialist ensures the collection of payments due to the facility in a timely and accurate manner consistent with the philosophy and objectives of Lakeside Behavioral Health ...

UHS

Billing Collections Specialist - Full-time

Memphis, TN

$16.25 - $22.25/hr

The Billing/Collections Specialist ensures the collection of payments due to the facility in a timely and accurate manner consistent with the philosophy and objectives of Lakeside Behavioral Health ...

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Billing Collections information

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How much do billing collections jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for billing collections in the United States is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What are common challenges in billing collections and how can they be managed?

Billing Collections professionals often encounter challenges such as handling difficult customer interactions, resolving discrepancies in invoices, and meeting collection targets under tight deadlines. To manage these challenges, strong communication and negotiation skills are essential, as is attention to detail when reviewing account records. Many organizations support their collections teams with regular training, clear escalation processes for complex cases, and collaborative tools to facilitate communication between billing, sales, and customer service departments.

Is billing collections a stressful job?

Billing collections can be a stressful job due to the need to handle difficult conversations with customers, meet deadlines, and resolve payment issues. It often requires strong communication skills, attention to detail, and the ability to manage multiple accounts efficiently. The level of stress varies depending on the workload and workplace environment.

What is billing collections?

Billing collections refer to the process of invoicing customers for products or services and following up to ensure timely payment. Professionals in billing collections manage accounts receivable, communicate with clients about outstanding balances, and may negotiate payment plans or resolve disputes. Their work is essential for maintaining a company’s cash flow and financial health. They often use specialized software to track payments and may collaborate with other departments to address billing issues.

What does a billing collections specialist do?

A billing collections specialist is responsible for managing overdue accounts by contacting customers to collect payments, resolving billing discrepancies, and maintaining accurate account records. They often use accounting software and require strong communication skills to ensure timely payments and reduce bad debt for the organization.

Is working in billing collections a good job?

Billing collections is a role that involves contacting customers to recover unpaid bills and maintaining accurate financial records. It often requires strong communication skills, attention to detail, and familiarity with billing software. The job can offer steady employment and opportunities for advancement, but may involve repetitive tasks and pressure to meet collection targets.

What is the difference between Billing Collections vs Billing Specialist?

AspectBilling CollectionsBilling Specialist
CredentialsHigh school diploma, sometimes certifications in collections or billingHigh school diploma or equivalent, often with certifications in billing or healthcare coding
Work EnvironmentOffice setting, often in healthcare, utilities, or service industriesOffice setting, healthcare, or financial services
Employer & Industry UsageUsed by companies managing receivables and debt collectionUsed by healthcare providers, insurance companies, and billing firms
Search & Comparison IntentPeople comparing roles related to collecting paymentsPeople looking into billing roles with a focus on processing and managing invoices

Billing Collections focuses on recovering outstanding payments and managing overdue accounts, often involving debt recovery processes. Billing Specialists handle the creation, processing, and management of invoices and billing records. While both roles involve billing, Collections emphasizes debt recovery, whereas Specialists focus on accurate billing and record-keeping.

What skills and qualifications are needed for billing collections?

To thrive as a Billing Collections Specialist, you need a solid understanding of accounting principles, familiarity with billing processes, and often a high school diploma or associate degree in a related field. Proficiency with accounting software, ERP systems, and spreadsheet tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help build relationships with clients and resolve payment issues efficiently. These skills ensure accurate financial records, timely collections, and positive client interactions, which are critical for maintaining a healthy cash flow.
More about Billing Collections jobs
What cities are hiring for Billing Collections jobs? Cities with the most Billing Collections job openings:
What are the most commonly searched types of Billing Collections jobs? The most popular types of Billing Collections jobs are:
What states have the most Billing Collections jobs? States with the most job openings for Billing Collections jobs include:
Billing Collections jobs near you
Infographic showing various Billing Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $45,295 per year, or $21.8 per hour.

Billing/Collections Specialist

Healthcare Outcomes Performance Co. (HOPCo)

Royal Palm Beach, FL • On-site

$17.75 - $24.25/hr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise.
Center for Bone & Joint Surgery of the Palm Beaches offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy.
As Center for Bone & Joint Surgery of the palm Beaches continues to grow, we are looking for a Billing/Collections Specialist. Please see below for the functions and requirements for this position.
ESSENTIAL FUNCTIONS
  • Maintains productivity and accuracy metrics per department expectation and AEIOU Behavioral Standards.
  • Abstracts data from medical records to ensure proper coding of diagnosis and procedures including any applicable modifiers.
  • Reviews insurance denials and rejections to determine next appropriate action steps and obtain necessary information to resolve any outstanding denials/rejections.
  • Updates and confirms as necessary to allow processing of claims to insurance plans.
  • Researches all information needed to complete billing process including obtaining information from providers, ancillary services staff and patients.
  • Attaches referrals/authorizations to appointments/charges if available.
  • Maintains satisfactory productivity rates and ensures the timeliness of claims reimbursement while maintaining work queue goals.
  • Acts as a resource to staff and providers including providing subject matter expert education on billing and coding guidelines.
  • Completes daily requests and working through obstacles on account balance to ensure maximum reimbursement.
  • Identifies and communicates trends and/or potential issues to management team.
  • Follows and maintains all CORE Institute policies and procedures, including those specific to billing and the Business Office.
  • Other duties as assigned by leadership.
  • Reviews insurance denials and rejections to determine next appropriate action steps and obtain necessary information to
    resolve any outstanding denials/rejections.
    • Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms
    as necessary to allow processing of claims to insurance plans.
    • Verifies receipt of claim with insurance plans, determining the next appropriate action steps and timeliness of claims
    maximum reimbursement.
    • Researches all information needed to complete billing process including obtaining information from providers, ancillary
    services staff and patients.
    • Obtains and attaches referrals/authorizations to appointments/charges.
    • Maintains productivity and accuracy metrics per department expectations and AEIOU Behavioral Standards.
    • Assumes full responsibility of reducing the accounts receivable of insurance balances by working through outstanding
    accounts.
    • Analyzes accounts for proper claims processing and payment posting through inquiries from patients or staff.
    • Identifies and communicates trends and/or potential issues to management team.
    • Follows and maintains all HOPCo policies and procedures, including those specific to billing and the Revenue Cycle.

At Center for Bone & Joint Surgery, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
  • Competitive Health & Welfare Benefits
  • Monthly $43 stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan with company match
  • Employee Assistance Program that is available 24/7 to provide support
  • Paid Time Off
  • Paid Holidays
  • Mileage reimbursement
  • and more...

#CBJ
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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