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Billing Collections Jobs (NOW HIRING)

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Billing & Collections Coordinator

Chicago, IL · Remote

$50K - $60K/yr

The Billing & Collections Coordinator will be responsible for generating accurate invoices, supporting month-end billing processes, monitoring accounts receivable, and maintaining customer financial ...

Allen Matkins

Billing & Collections Specialist

Manhattan, NY · On-site

$20 - $27.50/hr

About the Position The Billing and Collections Specialist is a key member of the finance team, and is responsible for managing client billing and ensuring timely collection of payments for the firm.

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC · On-site

$17.25 - $23.50/hr

Description: We're looking for a motivated Billing & Collections Team Lead to help support the daily operations of our billing & collections team. In this role, you'll serve as a subject matter ...

Ministrybrands

Billing & Collections Analyst

Alpharetta, GA · Hybrid

$46K - $62K/yr

Ministry Brands is looking for a Billing & Collections Analyst to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Globusmedical

Billing & Collections Specialist

Columbia, MD · On-site

$18 - $24.75/hr

As a Revenue Cycle Specialist, you will play a pivotal role in the collections process by responding to inquiries from facilities and supporting the resolution of outstanding billings through our ...

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How much do billing collections jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for billing collections in the United States is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What are common challenges in billing collections and how can they be managed?

Billing Collections professionals often encounter challenges such as handling difficult customer interactions, resolving discrepancies in invoices, and meeting collection targets under tight deadlines. To manage these challenges, strong communication and negotiation skills are essential, as is attention to detail when reviewing account records. Many organizations support their collections teams with regular training, clear escalation processes for complex cases, and collaborative tools to facilitate communication between billing, sales, and customer service departments.

Is billing collections a stressful job?

Billing collections can be a stressful job due to the need to handle difficult conversations with customers, meet deadlines, and resolve payment issues. It often requires strong communication skills, attention to detail, and the ability to manage multiple accounts efficiently. The level of stress varies depending on the workload and workplace environment.

What is billing collections?

Billing collections refer to the process of invoicing customers for products or services and following up to ensure timely payment. Professionals in billing collections manage accounts receivable, communicate with clients about outstanding balances, and may negotiate payment plans or resolve disputes. Their work is essential for maintaining a company’s cash flow and financial health. They often use specialized software to track payments and may collaborate with other departments to address billing issues.

What does a billing collections specialist do?

A billing collections specialist is responsible for managing overdue accounts by contacting customers to collect payments, resolving billing discrepancies, and maintaining accurate account records. They often use accounting software and require strong communication skills to ensure timely payments and reduce bad debt for the organization.

Is working in billing collections a good job?

Billing collections is a role that involves contacting customers to recover unpaid bills and maintaining accurate financial records. It often requires strong communication skills, attention to detail, and familiarity with billing software. The job can offer steady employment and opportunities for advancement, but may involve repetitive tasks and pressure to meet collection targets.

What is the difference between Billing Collections vs Billing Specialist?

AspectBilling CollectionsBilling Specialist
CredentialsHigh school diploma, sometimes certifications in collections or billingHigh school diploma or equivalent, often with certifications in billing or healthcare coding
Work EnvironmentOffice setting, often in healthcare, utilities, or service industriesOffice setting, healthcare, or financial services
Employer & Industry UsageUsed by companies managing receivables and debt collectionUsed by healthcare providers, insurance companies, and billing firms
Search & Comparison IntentPeople comparing roles related to collecting paymentsPeople looking into billing roles with a focus on processing and managing invoices

Billing Collections focuses on recovering outstanding payments and managing overdue accounts, often involving debt recovery processes. Billing Specialists handle the creation, processing, and management of invoices and billing records. While both roles involve billing, Collections emphasizes debt recovery, whereas Specialists focus on accurate billing and record-keeping.

What skills and qualifications are needed for billing collections?

To thrive as a Billing Collections Specialist, you need a solid understanding of accounting principles, familiarity with billing processes, and often a high school diploma or associate degree in a related field. Proficiency with accounting software, ERP systems, and spreadsheet tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help build relationships with clients and resolve payment issues efficiently. These skills ensure accurate financial records, timely collections, and positive client interactions, which are critical for maintaining a healthy cash flow.
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What cities are hiring for Billing Collections jobs? Cities with the most Billing Collections job openings:
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Billing Collections jobs near you
Infographic showing various Billing Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $45,295 per year, or $21.8 per hour.

Billing & Collections Specialist

Grand Canyon Law Group

Phoenix, AZ • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

Job Type
Full-time
Description
Billing at our firm is not a background function - it's a mission-critical role that keeps our criminal defense teams focused on defending clients, not chasing payments.
As our Billing & Collections Specialist, you will own the Firm's billing and accounts receivable processes from end to end. Your primary goal is clear: ensure consistent cash flow, clean financial data, and that our attorneys work only on paying, financially compliant cases.
You will serve as the primary liaison between clients, the finance team, and internal legal teams for all billing-related matters. This includes managing payment plans, resolving declined payments, processing refunds, and communicating clearly and professionally with clients during what is often one of the most stressful periods of their lives.
This role requires exceptional attention to detail, strong communication skills, emotional intelligence, and confidence. You must be comfortable having firm but compassionate conversations, maintaining boundaries, and protecting the financial integrity of a large, criminal defense-only law firm.
You'll work closely with our Financial Controller and play an important role in maintaining accurate records, improving billing workflows, and helping build and refine SOPs that support firm growth.
This role is ideal for someone who enjoys client interaction, values structure, takes pride in clean systems, and can confidently balance compassion with accountability.
Benefits Included:
  • 100% Employer-Paid Medical Insurance
  • 100% Employer-Paid Dental Insurance
  • 100% Employer-Paid Vision Insurance
  • 100% Employer-Paid Life Insurance
  • 401(k) with Employer Match
  • Firm-Provided Gym Membership
  • Employee Assistance Program (EAP): Confidential counseling and wellness support for you and your family

Requirements
  • 3+ years of experience in billing, collections, or accounts receivable
  • Proven experience in a client-facing billing or payment plan role
  • Strong confidence conducting firm but respectful financial conversations
  • Ability to balance compassion, honesty, and results in client interactions
  • Exceptional attention to detail - data accuracy is non-negotiable
  • Strong written and verbal communication skills
  • Ability to remain calm, professional, and solutions-focused in high-stress situations
  • High level of integrity, discretion, and accountability
  • Comfort enforcing contracted payment plans and firm policies
  • Experience working with legal billing software; experience with Clio Manage and Clio Payments is a strong plus
  • Comfort working across multiple systems while maintaining clean, accurate data
  • Interest in process improvement and helping build or refine SOPs

Important Notes:
  • This is a client-facing role
  • This is not a sales position
  • This is not a legal role
  • This is not entry-level
  • Prior experience in a criminal defense firm or professional services environment is a plus, but not required

Salary Description
$25-28 Per Hour / $52,000 - $59,000 Annually

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