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Bilingual Technical Jobs (NOW HIRING)

TeamSoft

Technical Trainer

New Albany, IN · On-site

$45K/yr

Bilingual Technical Trainer ? Louisville, KY ? Salary: $45,000 Annually (Based on Experience) ? Schedule: Monday-Friday, 8:00 AM-4:30 PM (Overtime Available as Needed) Join a Growing Team! Are you ...

Cynet Systems

$20 - $25.75/hr

Bilingual Technical Recruiter - Recruteur technique bilingue Job Location: Montreal, QC Job Type: Contract Job Overview: Requirement/Must Have: * Bachelor's degree in Administration, Human Resources ...

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How much do bilingual technical jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for bilingual technical in the United States is $24.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bilingual Technical position, and why are they important?

To thrive as a Bilingual Technical, proficiency in two or more languages combined with a strong understanding of technical concepts or products is essential, often supported by a relevant degree or technical certification. Familiarity with industry-specific software, customer relationship management (CRM) tools, and common support platforms is usually required. Strong communication, problem-solving abilities, and cultural sensitivity help candidates stand out, enabling effective collaboration across diverse teams and with clients. These skills are vital for bridging language barriers in technical environments, ensuring accurate information exchange, and supporting global business operations.

What types of projects or tasks can a Bilingual Technical typically expect to handle on a daily basis?

Bilingual Technical professionals often work on tasks such as translating technical documentation, providing multilingual technical support, and assisting with troubleshooting for clients or teams in different language regions. They may also participate in cross-functional meetings, deliver product training sessions, and collaborate with engineers or product managers to ensure accurate communication across language barriers. Depending on the company, daily responsibilities can also include testing software localized for international markets and compiling user feedback. This variety makes the role dynamic and offers opportunities to develop both technical and linguistic expertise with regular interaction among global team members.

What is a Bilingual Technical job?

A Bilingual Technical job involves providing technical support, troubleshooting, or expertise in a specific field while communicating fluently in two languages. Professionals in this role assist clients, customers, or team members who speak different languages, ensuring clear communication of technical concepts. These positions are common in IT, engineering, customer support, and other technical industries. Strong language proficiency and technical knowledge are essential for success in this role.

More about Bilingual Technical jobs
What cities are hiring for Bilingual Technical jobs? Cities with the most Bilingual Technical job openings:
What are the most commonly searched types of Bilingual Technical jobs? The most popular types of Bilingual Technical jobs are:
What job categories do people searching Bilingual Technical jobs look for? The top searched job categories for Bilingual Technical jobs are:
Bilingual Technical jobs near you
Infographic showing various Bilingual Technical job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $51,641 per year, or $24.8 per hour.
Bilingual Technical Support Analyst

Bilingual Technical Support Analyst

Procom Consultants Group

Plano, TX

Contractor

Posted 27 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Bilingual Technical Support Analyst (Spanish/English)


On behalf of our client, Procom Services is searching for a Bilingual Technical Support Analyst (Spanish/English) for a contract opportunity in Plano, TX.


Bilingual Technical Support Analyst (Spanish/English) Job Details


  • Supporting our entire customer base through a variety of mediums 
  • Provide proactive and reactive assistance to all external customers 
  • Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues on a daily basis, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues 
  • Ensure that all of the required files are gathered and available prior to escalating an issue to our Tier II team 
  • Establishing effective lines of communication with our Tier II team and management to ensure cases are flagged that require immediate attention 
  • Log all issues into Insight, updating activities to cases, and escalate cases 
  • Provide technical problem resolution for Intel Security Scan Alert product used by our customers and must fully document problem resolution in the Intel Security call tracking system 
  • Perform duties as assigned by management 
  • Provide proactive assistance to your specific product 
  • Trouble-shoot/qualify cases before escalating into Tier-II 
  • Record and document all issues related to customers both internal and external 
  • Conference call availability to resolve product issues 
  • Log all testing, troubleshooting and research done in process of resolution 
  • Responsible for Customer and Internal Updates 
  • Produce articles for submission into the current knowledgebase 
  • Maintain a high level of knowledge and professionalism 
  • Creation of product troubleshooting guides to assist support teams 
  • Provide effective and timely communication to support teams 
  • Document issues within the call tracking system 
  • Maintain a current level of knowledge on McAfee products and new vulnerabilities and/or threats 
  • Be available and accessible to fellow co-workers 
  • Maintain a friendly, open, approachable, positive attitude 


Bilingual Technical Support Analyst (Spanish/English) Mandatory Skills


  • This position requires fluent writing and speaking skills in Spanish. In addition to Spanish, Portuguese would be a strong plus. 

  • Understanding of Operating Systems such as Unix, Linux and Windows
  • Understanding of Firewalls, Intrusion detection system (IDS), Intrusion prevention systems (IPS) 
  • Strong problem solving skills 
  • Basic level knowledge of security and information gathering tools like nmap, nessus, nslookup, traceroute, hping, wireshark, tcpdump, netcat, netstat, nbtstat, etc.
  • Basic Vulnerability and Threat analysis skills preferred 
  • Basic experience with programming/scripting (PERL, JAVA, C, C++, SQL and DB2) is desirable 
  • Working knowledge with MS SQL, Routing protocols (TCP / IP, OSPF etc.,) HTML, ATM, Token Ring, ISDN, and Ethernet 
  • At least 1 year of experience in customer care/customer support
  • Ability to multi-task and prioritize job requirements 
  • Effective problem resolution
  • Ability to communicate at multiple levels with customers (i.e. technical / management)
  • Excellent at providing positive customer service
  • Advanced writing and verbal skills
  • Ability to support multiple products simultaneously
  • Self-motivated (takes initiative)
  • Network or security related certifications such as CISSP, CISA, CISM, or CCNP highly desirable


Bilingual Technical Support Analyst (Spanish/English) Start Date


ASAP


Bilingual Technical Support Analyst (Spanish/English) Assignment Length


6+ Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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