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How much do bilingual spanish customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for bilingual spanish customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual Spanish customer service?

A Bilingual Spanish Customer Service job involves assisting customers in both English and Spanish, typically over the phone, via email, or through chat. Representatives help with inquiries, troubleshooting, orders, or support-related issues while ensuring clear and effective communication in both languages. Strong language proficiency, problem-solving skills, and a customer-focused attitude are essential for this role.

What are the typical daily responsibilities of a bilingual Spanish customer service representative?

As a Bilingual Spanish Customer Service representative, your day-to-day tasks typically include answering phone calls, responding to emails or live chats in both Spanish and English, and assisting customers with questions or issues related to products or services. You may also handle order processing, update account information, and escalate complex cases to specialized departments when needed. Collaborating with other team members and departments is common to resolve customer concerns efficiently. This role requires you to multitask, prioritize a variety of inquiries, and maintain accurate records of customer interactions to ensure quality service.

What are the key skills and qualifications needed for a bilingual Spanish customer service position?

To thrive as a Bilingual Spanish Customer Service representative, you need fluency in both Spanish and English, strong problem-solving abilities, and excellent verbal and written communication skills. Experience with customer relationship management (CRM) software and familiarity with phone, chat, or email support tools are often required. Patience, active listening, and a positive attitude help you stand out when resolving customer inquiries or concerns. These skills are essential for building trust, ensuring customer satisfaction, and handling diverse customer needs effectively.

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Bilingual Spanish Customer Service jobs near you
Infographic showing various Bilingual Spanish Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Customer Service Representative - Bilingual Spanish, Healthcare

Maximus

El Paso, TX • On-site

$16.91/hr

Full-time

Re-posted 16 days ago

Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 302 frontline employees who took The Breakroom Quiz

302nd of 500 rated business services

Job description

General information
Job Posting Title
Customer Service Representative - Bilingual Spanish, Healthcare
Date
Wednesday, July 22, 2026
City
El Paso
State
TX
Country
United States
Working time
Full-time
Description & Requirements



Customer Service Representative - Bilingual Spanish, Healthcare 


Location: On-site in El Paso, TX  
Hourly Base Pay: $16.91 plus up to $2,880 in bonus opportunities for eligible new hires*
Schedule: Limited-Service Full-Time schedules available 

Site Hours: Monday - Saturday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.  


Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care.


Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine.


In this role, you’ll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one.


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