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Bilingual Spanish Customer Service Jobs (NOW HIRING)

Insperity

$14.25 - $18/hr

As a Bilingual Customer Service Representative - Spanish , you will manage inbound communications with patients and providers, coordinate medical supply services, and ensure accurate documentation ...

Foundever

$19/hr

Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demas? Eres fluido en ingles y espanol? Join our dynamic team at Foundever in Fort Smith, AR where every interaction ...

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How much do bilingual spanish customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for bilingual spanish customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual Spanish customer service?

A Bilingual Spanish Customer Service job involves assisting customers in both English and Spanish, typically over the phone, via email, or through chat. Representatives help with inquiries, troubleshooting, orders, or support-related issues while ensuring clear and effective communication in both languages. Strong language proficiency, problem-solving skills, and a customer-focused attitude are essential for this role.

What are the typical daily responsibilities of a bilingual Spanish customer service representative?

As a Bilingual Spanish Customer Service representative, your day-to-day tasks typically include answering phone calls, responding to emails or live chats in both Spanish and English, and assisting customers with questions or issues related to products or services. You may also handle order processing, update account information, and escalate complex cases to specialized departments when needed. Collaborating with other team members and departments is common to resolve customer concerns efficiently. This role requires you to multitask, prioritize a variety of inquiries, and maintain accurate records of customer interactions to ensure quality service.

What are the key skills and qualifications needed for a bilingual Spanish customer service position?

To thrive as a Bilingual Spanish Customer Service representative, you need fluency in both Spanish and English, strong problem-solving abilities, and excellent verbal and written communication skills. Experience with customer relationship management (CRM) software and familiarity with phone, chat, or email support tools are often required. Patience, active listening, and a positive attitude help you stand out when resolving customer inquiries or concerns. These skills are essential for building trust, ensuring customer satisfaction, and handling diverse customer needs effectively.

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Bilingual Spanish Customer Service jobs near you
Infographic showing various Bilingual Spanish Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual (Spanish) Customer Service Rep

Altegra Health

Fort Lauderdale, FL • On-site

$14.75 - $18.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Bilingual (Spanish) Customer Service Rep

On March 1, 2017 McKesson Corporation and Change Healthcare Holdings, Inc., formed a new healthcare information technology company, setting an exciting course for the future. The entity combined substantially all of Change Healthcare's business and the majority of McKesson Technology Solutions into the new company.

Our culture is guided by our core values which are woven into the fabric of every aspect of our company; Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Job Description

We offer a full-time position as a Member Services/Sr. Customer Service Rep at our Weston, Florida office. The position reports to the Advocate Supervisor in the Member Services division. Our Sr. Customer Service Reps are professionals who interact with health plan members through outbound and inbound telephonic contact to complete various intake services.

Responsibilities:

  • Interact with health plan members through outbound and inbound telephonic contact to review and assess health plan member's eligibility for services.
  • Achieve individual growth and production goals.
  • Contribute to the department's success by succeeding at departmental and quality metrics.
  • Review correspondences and/or inquiries from the health plan members to determine needs and fast track highly qualified cases.
  • Acknowledge, follow-up, and close out correspondence and/or inquiries as assigned.
  • Stay informed with current knowledge of state and federal regulatory requirements.
  • Comply with all company and department operational guidelines and policies.
  • Participate in Altegra Health staff and operational development programs as assigned.
Qualifications
  • Business demeanor and skills with the ability to communicate effectively (verbal, written and listening skills).
  • Ability to successfully market, sell, and promote company services in an outbound call center (production driven) environment.
  • Professional behavior with courteous, polite and energetic qualities.
  • High commitment to accuracy, high quality work, and detail-oriented.
  • Must be driven and motivated to exceed individual and team goals.
  • Able to learn and adapt to changing environments, applications and software.
  • Experience with the health care industry. Prefer general knowledge of Medicare, Medicaid, and Managed Care.
  • Knowledge of MS Word, Excel and PowerPoint.
  • Bilingual is a plus (English/Spanish).
  • Must be able to work Monday - Friday in one of the following shifts: 11am - 8pm.
Additional Information

Change Healthcare is one of the largest, independent healthcare technology companies in the United States. We are a key catalyst of a value-based healthcare system – working alongside our customers and partners to accelerate the journey towards improved lives and healthier communities.

We provide software and analytics, network solutions and technology-enabled services that help our customers obtain actionable insights, exchange mission-critical information, control costs, optimize revenue opportunities, increase cash flow and effectively navigate the shift to value-based healthcare. Our solutions enable improved efficiencies and insights for all major stakeholders across the healthcare system, including commercial and governmental payers, employers, hospitals, physicians and other providers, laboratories and consumers.

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