As a Bilingual Remote Call Center Representative, you'll play a meaningful role in supporting individuals as they work toward financial stability and educational success serving borrowers in both ...
As a Bilingual Remote Call Center Representative, you'll play a meaningful role in supporting individuals as they work toward financial stability and educational success serving borrowers in both ...
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Bilingual Remote information
See salary details
$12.74 - $14.07
2% of jobs
$14.07 - $15.41
8% of jobs
$15.41 - $16.74
9% of jobs
$17.06 is the 25th percentile. Wages below this are outliers.
$16.74 - $18.07
21% of jobs
The median wage is $18.88 / hr.
$18.07 - $19.41
15% of jobs
$19.41 - $20.74
14% of jobs
$21.61 is the 75th percentile. Wages above this are outliers.
$20.74 - $22.07
8% of jobs
$22.07 - $23.40
8% of jobs
$23.40 - $24.74
5% of jobs
$24.74 - $26.07
5% of jobs
$26.07 - $27.40
3% of jobs
$12
$20
$27
How much do bilingual remote jobs pay per hour?
What are Bilingual Remote jobs?
What is the difference between Bilingual Remote vs Bilingual Customer Service Representative?
| Aspect | Bilingual Remote | Bilingual Customer Service Representative |
|---|---|---|
| Credentials | Language proficiency, sometimes certifications | Language skills, customer service experience |
| Work Environment | Home-based, flexible hours | Call centers, office settings, remote options |
| Industry Usage | Various industries including tech, healthcare, education | Primarily customer service across sectors |
| Search & Comparison Intent | Job roles emphasizing bilingual skills and remote work | Customer service roles requiring bilingual ability |
While both roles require bilingual skills, Bilingual Remote positions focus on remote work across various industries, often emphasizing language proficiency and flexibility. Bilingual Customer Service Representatives typically work in call centers or office environments, providing support directly to customers. The main difference lies in the work setting and specific job functions, with Bilingual Remote roles offering more flexibility and broader industry applications.
What are the key skills and qualifications needed to thrive as a Bilingual Remote Worker, and why are they important?
How does being bilingual enhance collaboration in a remote work environment?
What Are Bilingual Remote Jobs?
Bilingual remote jobs include positions like translators, language teachers, and transcriptionists. In this role, you may translate or interpret existing content for your employer, teach students how to speak, write, and read in a second language, or use virtual case management software to provide bilingual customer service or administrative support. This is a home-based job that requires being fluent enough in a second language to type in it while also talking, listening, or recording video. Remote bilingual jobs can be part-time or full-time based on their category. Customer service and administrative roles are usually full-time jobs, while translation and language tutoring tend to be part-time.
- Remote Multilingual Customer Service
- Remote Bilingual Spanish
- Full Time No Experience Bilingual
- Senior Bilingual Spanish Customer Service
- Full Time Multilingual Customer Service
- Remote Call Screener
- Bilingual Customer Service Representatives
- Multilingual Customer Service
- Remote Trilingual
- Bilingual Customer Care Rep

Bilingual Remote Call Center Representative (English/Spanish)
HIGHER EDUCATION SERVICING CORPORATIONArlington, TX โข Remote
$18/hr
Other
Medical, Dental, Life, Retirement, PTO
Posted 15 days ago
Job description
Company name:ย HESC Solutions, Inc.
Pay:ย $17/hr to start
Location Requirement:ย Must reside in or near the DallasโFort Worth area (within 40 miles of Arlington)
At HESC Solutions, Inc., we help borrowers navigate their federal student loan repayment options with clarity, compassion, and professionalism. As a Bilingual Remote Call Center Representative, youโll play a meaningful role in supporting individuals as they work toward financial stability and educational success serving borrowers in both English and Spanish.
As a Call Center Representative, you will:
- Serve as a trusted resource for borrowers by answering inbound calls, emails, and chats in a friendly and professional manner (in English and Spanish)
- Make outbound calls to assist borrowers with delinquent accounts
- Educate borrowers on repayment options, deferments, and forbearance programs
- Process loan payments and accurately update account information
- Protect sensitive borrower information while maintaining strict confidentiality
- Navigate multiple systems efficiently while minimizing hold time
- Work a structured 8-hour shift (with scheduled lunch and breaks)
Shifts may range between 7:00 AM and 8:00 PM based on business needs. Flexibility is important, including occasional overtime or schedule adjustments. Schedules will be assigned by management.
Successful candidates are:
- Fluent in English and Spanish (written and verbal required)
- Strong communicators
- Comfortable multitasking (including typing while speaking)
- Organized and detail-oriented
- Confident working in a fast-paced, performance-driven environment
- Tech-savvy with strong computer skills
Minimum Qualifications
- High school diploma or equivalent (some college or bachelorโs degree preferred)
- At least 6 months of call center experience required
- Bilingual fluency in English and Spanish
- Ability to pass a pre-employment cognitive and personality assessment
- Ability to obtain a Federal 5C Security Clearance and pass a credit check
- Must not be in default on federal student loans
- Reliable home internet (minimum 10 Mbps) and a quiet, distraction-free workspace
- Must reside in or near the DallasโFort Worth area
Pre-Employment Screening Requirements
As part of the hiring process, candidates will undergo a background check, which includes a credit history review. Certain financial factors reflected in the report may impact eligibility for this position. Candidates may be required to provide additional information or context regarding items identified during the screening process.
Candidates must also meet eligibility requirements for government-related background processes, which include U.S. citizenship.
What We Provide
- Company-issued computer and equipment
- Stable full-time hours (40 per week)
Pay Progression & Bonus Opportunities
We reward performance and growth with scheduled pay increases.
Starting Pay - $17.00 per hour
After 1 Year of Employment - $18.00 per hour
Quarterly Performance Bonuses -ย Employees are eligible for quarterly bonuses based on performance metrics and attendance.
Benefits
We offer a strong benefits package designed to support you and your family:
- Medical Insurance (Blue Cross Blue Shield) โ Most plans 100% employer-paid
- Dental Insurance (Guardian) โ Employer-paid
- Telehealth services
- Life Insurance (2x annual salary provided)
- 401(k) with up to 7% company match
- Federal paid holidays
- Up to 10 days of paid time off annually (additional days with tenure)
Benefits eligibility begins the first day of the month following 60 days of employment.
About Higher Education Servicing
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
11 - 50 Employees
Headquarters location
Arlington, TX, US
Year founded
1978