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Bilingual Customer Service Representative Jobs (NOW HIRING)

T-Cetra

BILINGUAL CSR

Dublin, OH · On-site

$14.75 - $18.50/hr

BILINGUAL CSR 12pm-9pm Shift: 12pm - 9pm Days Off: Sunday & Wednesday Location: Remote with initial training in Dublin, Ohio Full-time, Hourly Department: OPS Reports to: Customer Service Manager We ...

Fit2Run

Bilingual Customer Service Rep

Bradenton, FL · On-site

$14 - $17.75/hr

Bilingual Customer Service Representative (Spanish/English) Position Type: Full-Time Position Summary We are seeking a friendly, professional, and dependable Bilingual Customer Service Representative ...

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Bilingual Customer Service Representative information

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How much do bilingual customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for bilingual customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual customer service representative?

Bilingual Customer Service Representatives are professionals who assist customers in more than one language, helping bridge communication gaps between a company and its diverse customer base. Their primary duties include answering inquiries, resolving issues, and providing information about products or services. They often work in call centers, retail, or other customer-focused environments, ensuring customers receive support in their preferred language. Bilingual representatives are valued for their ability to enhance customer satisfaction and foster positive relationships across different cultures.

What are the key skills and qualifications needed to thrive as a bilingual customer service representative?

To thrive as a Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certification in customer service are typical requirements. Outstanding problem-solving abilities, patience, and cultural sensitivity help individuals excel in this role. These skills are crucial for effectively serving diverse customers, resolving issues efficiently, and ensuring customer satisfaction across various markets.

How does being bilingual enhance collaboration and problem-solving in a customer service representative role?

As a Bilingual Customer Service Representative, your language skills enable you to communicate effectively with a broader range of customers and team members. This not only improves customer satisfaction but also fosters better collaboration within diverse teams, as you may help bridge communication gaps and clarify customer concerns. Additionally, your ability to navigate cultural nuances allows for more personalized support and creative problem-solving, often leading to quicker and more effective resolutions.

What is the difference between Bilingual Customer Service Representative vs Customer Support Specialist?

AspectBilingual Customer Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; bilingual proficiency; customer service experienceHigh school diploma or equivalent; customer service experience; sometimes technical knowledge
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Employer & Industry UsageRetail, telecommunications, healthcare, financeTechnology, software, retail, telecom
Search & Comparison IntentCustomer service roles requiring bilingual skillsCustomer support roles with technical or specialized focus

The main difference is that a Bilingual Customer Service Representative specifically handles customer interactions in two languages, often in call centers or retail settings. A Customer Support Specialist may focus more on technical or product-specific support, sometimes requiring additional technical knowledge. Both roles involve assisting customers, but the bilingual aspect is unique to the Bilingual Customer Service Representative.

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Bilingual Customer Service Representative jobs near you
Infographic showing various Bilingual Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative

Canonsburg, PA • On-site

NovaCare Rehabilitation
Offices of Physical, Occupational and Speech Therapists, and Audiologists • 10K+ employees
Learn more about NovaCare Rehabilitationexternal

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

NovaCare Rehabilitation rating

5.5

Company rating: 5.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

Job description

Overview

Bilingual Customer Service Representative - Spanish/English - Healthcare - $16.50+/hr - No Weekends

Location: 400 Technology Drive Canonsburg, PA | On-Site Position

Are you fluent in Spanish and English?  Do you have a passion for helping people and solving problems?  Join Select Medical as a Bilingual Customer Service Representative, where you'll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.

Why You'll Love This Job:

Competitive Pay - Starting at $16.50+/hour, based on experience

Work-Life Balance - Monday to Friday, 8:30 AM - 5:00 PM (No weekends!)

Comprehensive Benefits - Health, Dental, Vision, 401(k) with match, PTO & more

Career Growth - Build valuable experience in healthcare, billing, and customer service

Team Environment - Supportive, inclusive, and mission-driven workplace

Responsibilities

What You'll Do:

As a Bilingual Customer Service Representative, you will:

  • Support Patients & Providers - Answer calls and emails, process payments, and respond to inquiries
  • Resolve Billing Questions - Help patients understand insurance claims, balances, and account details
  • Keep Accurate Records - Document all communications and update internal billing systems
  • Assist Internal Teams - Distribute mail, follow procedures, and provide departmental support
  • Ensure Compliance - Follow HIPAA regulations and internal policies to protect sensitive information
Qualifications

Top Skills for Success:

Fluent in Spanish and English (speaking, reading, and writing)

Excellent communication and customer service skills

Comfortable working in a fast-paced, office-based environment

Familiarity with Windows-based computer systems

Preferred:

1+ year of customer service, medical office, or call center experience

Experience with medical billing, insurance, or front desk operations

Familiarity with Windows-based computer systems

Required:

High School Diploma or GED

Work Environment & Physical Demands:

  • Office setting with extended periods of sitting.
  • Ability to lift up to 35 lbs.
Additional Data

What We Offer:

  • Paid Training & Orientation - We set you up for success!
  • Paid Time Off (PTO) & Extended Illness Days (EID)
  • Health, Dental, and Vision Insurance
  • Life Insurance & Prescription Coverage
  • 401(k) with company match

  • A diverse, respectful, and inclusive work culture

Join a Workplace That Values Diversity!

Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status.

We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply.

Ready to Take the Next Step? Apply Today!

Employment Type: OTHER

What NovaCare Rehabilitation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

NovaCare Rehabilitation logo

About NovaCare Rehabilitation

Sourced by ZipRecruiter

NovaCare Rehabilitation is a leading physical therapy company based in King of Prussia, PA, US. The business specializes in providing exceptional care and innovative services to aid in the recovery of daily lives across the Pennsylvania region. Operating under the healthcare industry, NovaCare Rehabilitation is dedicated to delivering high-quality patient care through physical therapy, athletic training, occupational therapy, and many other rehabilitation services. The company was established with a mission to empower its patients, helping them to reach their full potential through personalized programs.

Industry

Offices of physical, occupational and speech therapists, and audiologists and outpatient health care

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

Social media

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