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Bilingual Customer Service Representative Jobs (NOW HIRING)

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We are seeking a bilingual customer service rep to join our team! * Schedule: M-F 8am to 4:30pm * Location: Denver, CO * Pay: Starting $22/hr Overview We are seeking a Bilingual Customer Service ...

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Bilingual Customer Service Rep

Dallas, TX ยท On-site

$15.50 - $19.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are a local, family owned store and members of the #5 fastest growing franchise in America, looking for a friendly bilingual customer service representative with great customer service skills.

Bilingual Customer Service Rep

Dallas, TX ยท On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are a local, family owned store and members of the #5 fastest growing franchise in America, looking for a friendly bilingual customer service representative with great customer service skills.

Bilingual Customer Service Representative

Austin, TX ยท On-site

$15.25 - $19.25/hr

Bilingual Customer Service Representative We are looking for a Bilingual Customer Service Representative to support the Provider Network team. In this role, you will assist Medicaid providers and ...

DFC Bilingual Customer Service Representative

Portland, OR ยท On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Bilingual Customer Service Representative will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using ...

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Bilingual Customer Service Representative information

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$25

How much do bilingual customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for bilingual customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

How does being bilingual enhance collaboration and problem-solving in a customer service representative role?

As a Bilingual Customer Service Representative, your language skills enable you to communicate effectively with a broader range of customers and team members. This not only improves customer satisfaction but also fosters better collaboration within diverse teams, as you may help bridge communication gaps and clarify customer concerns. Additionally, your ability to navigate cultural nuances allows for more personalized support and creative problem-solving, often leading to quicker and more effective resolutions.

What is the difference between Bilingual Customer Service Representative vs Customer Support Specialist?

AspectBilingual Customer Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; bilingual proficiency; customer service experienceHigh school diploma or equivalent; customer service experience; sometimes technical knowledge
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Employer & Industry UsageRetail, telecommunications, healthcare, financeTechnology, software, retail, telecom
Search & Comparison IntentCustomer service roles requiring bilingual skillsCustomer support roles with technical or specialized focus

The main difference is that a Bilingual Customer Service Representative specifically handles customer interactions in two languages, often in call centers or retail settings. A Customer Support Specialist may focus more on technical or product-specific support, sometimes requiring additional technical knowledge. Both roles involve assisting customers, but the bilingual aspect is unique to the Bilingual Customer Service Representative.

What are the key skills and qualifications needed to thrive as a bilingual customer service representative?

To thrive as a Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certification in customer service are typical requirements. Outstanding problem-solving abilities, patience, and cultural sensitivity help individuals excel in this role. These skills are crucial for effectively serving diverse customers, resolving issues efficiently, and ensuring customer satisfaction across various markets.

What is a bilingual customer service representative?

Bilingual Customer Service Representatives are professionals who assist customers in more than one language, helping bridge communication gaps between a company and its diverse customer base. Their primary duties include answering inquiries, resolving issues, and providing information about products or services. They often work in call centers, retail, or other customer-focused environments, ensuring customers receive support in their preferred language. Bilingual representatives are valued for their ability to enhance customer satisfaction and foster positive relationships across different cultures.
More about Bilingual Customer Service Representative jobs

What cities are hiring for Bilingual Customer Service Representative jobs?

Cities with the most Bilingual Customer Service Representative job openings:

What are the most commonly searched types of Bilingual Customer Service Representative jobs?

The most popular types of Bilingual Customer Service Representative jobs are:

Who are the top companies hiring for Bilingual Customer Service Representative jobs?

The top employers for Bilingual Customer Service Representative jobs are:

What states have the most Bilingual Customer Service Representative jobs?

States with the most job openings for Bilingual Customer Service Representative jobs include:

Infographic showing various Bilingual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative

Florida One Insurance

Jacksonville, FL โ€ข On-site

$42K - $92K/yr

Full-time

Medical, Dental, Vision

Re-posted 25 days ago


Job description

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative - IN PERSONAre you passionate about helping people and fluent in both English and Spanish? Step into a dynamic, customer-focused role at Florida One Insurance, where your communication skills and dedication to service will be truly valued.As a Full-Time Bilingual Customer Service Representative, you'll work onsite in a fast-paced environment, directly supporting our diverse client base. You'll solve insurance-related issues, answer questions, and guide customers through their policies-making a real impact in their lives. Your bilingual skills will be key in creating strong, trusting relationships with clients from all backgrounds.Compensation & BenefitsWe offer a competitive salary ranging from $42,600 to $92,000 per year, based on your experience and performance. Plus, enjoy a comprehensive benefits package, including:Medical, Dental & Vision InsuranceLife InsurancePaid Time OffSupport and guidance through the insurance licensing processOpportunities for growth and developmentAbout Florida One InsuranceWith over a decade of experience, Florida One Insurance Agency specializes in personalized auto insurance solutions. Our team of dedicated agents is committed to helping clients navigate the complexities of insurance with confidence. We prioritize trust, transparency, and exceptional service-every time.Our Mission:To empower our clients with the knowledge and support needed to make informed decisions, building lasting relationships along the way.Your Role as a Bilingual Customer Service RepresentativeEach day brings something new. Your responsibilities will include:Responding to customer inquiries via phone, email, and in personAssisting with policy updates, claims, and general insurance questionsProviding clear, empathetic support in both English and SpanishCollaborating closely with our agent team to ensure a seamless customer experienceMaintaining accurate records and documentationYou'll be the friendly voice our clients trust-especially during stressful times-making empathy, patience, and professionalism essential to your success.What We're Looking ForTo thrive in this role, you should bring:Fluency in English and Spanish (verbal & written)Excellent verbal and written communication skillsA strong sense of empathy, professionalism, and customer serviceProblem-solving ability and attention to detailAdaptability in a fast-paced environmentA collaborative, team-oriented mindsetTake the Next Step in Your CareerIf you're ready to grow in a rewarding customer service role and make a difference in your community, we'd love to hear from you. Apply today and become part of a team that puts people first-every day.