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Bilingual Customer Service Representative Jobs in Phoenix, AZ

Rodriguez Insurance

Be Seen First

Bilingual Customer Service Representative

Mesa, AZ · On-site

$17.50/hr

We are excited to continue growing and are looking for an energetic, bilingual Customer Service Representative to join our insurance family. This role is ideal for someone who is organized, detail ...

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LHH US

Bilingual Customer Service Representative

Mesa, AZ · On-site

$21 - $23/hr

LHH Recruitment Solutions is partnering with a growing company in Mesa, AZ that is looking for a full-time Customer Service Representative (Bilingual in Spanish/English) to join the team. This is an ...

LHH US

Bilingual Customer Service

Tempe, AZ

$22/hr

Bilingual Customer Service LHH Recruitment Solutions is working with a company close to Tempe that is in search of a Bilingual Spanish Customer Service Representative to join their team. This job is ...

LHH US

Bilingual Customer Service

Tempe, AZ · On-site

$22/hr

Bilingual Customer Service LHH Recruitment Solutions is working with a company close to Tempe that is in search of a Bilingual Spanish Customer Service Representative to join their team. This job is ...

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Bilingual Customer Service Representative information

See Phoenix, AZ salary details

$9

$17

$25

How much do bilingual customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for bilingual customer service representative in Phoenix, AZ is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Customer Service Representative, and why are they important?

To thrive as a Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certification in customer service are typical requirements. Outstanding problem-solving abilities, patience, and cultural sensitivity help individuals excel in this role. These skills are crucial for effectively serving diverse customers, resolving issues efficiently, and ensuring customer satisfaction across various markets.

How does being bilingual enhance collaboration and problem-solving in a customer service representative role?

As a Bilingual Customer Service Representative, your language skills enable you to communicate effectively with a broader range of customers and team members. This not only improves customer satisfaction but also fosters better collaboration within diverse teams, as you may help bridge communication gaps and clarify customer concerns. Additionally, your ability to navigate cultural nuances allows for more personalized support and creative problem-solving, often leading to quicker and more effective resolutions.

What are Bilingual Customer Service Representatives?

Bilingual Customer Service Representatives are professionals who assist customers in more than one language, helping bridge communication gaps between a company and its diverse customer base. Their primary duties include answering inquiries, resolving issues, and providing information about products or services. They often work in call centers, retail, or other customer-focused environments, ensuring customers receive support in their preferred language. Bilingual representatives are valued for their ability to enhance customer satisfaction and foster positive relationships across different cultures.

What does a bilingual customer service representative do?

A bilingual customer service representative assists customers in two languages by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need strong language skills and customer service knowledge to ensure positive experiences.

What is the difference between Bilingual Customer Service Representative vs Customer Support Specialist?

AspectBilingual Customer Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; bilingual proficiency; customer service experienceHigh school diploma or equivalent; customer service experience; sometimes technical knowledge
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Employer & Industry UsageRetail, telecommunications, healthcare, financeTechnology, software, retail, telecom
Search & Comparison IntentCustomer service roles requiring bilingual skillsCustomer support roles with technical or specialized focus

The main difference is that a Bilingual Customer Service Representative specifically handles customer interactions in two languages, often in call centers or retail settings. A Customer Support Specialist may focus more on technical or product-specific support, sometimes requiring additional technical knowledge. Both roles involve assisting customers, but the bilingual aspect is unique to the Bilingual Customer Service Representative.

What are the most commonly searched types of Bilingual Customer Service Representative jobs in Phoenix, AZ? The most popular types of Bilingual Customer Service Representative jobs in Phoenix, AZ are:
What are popular job titles related to Bilingual Customer Service Representative jobs in Phoenix, AZ? For Bilingual Customer Service Representative jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Bilingual Customer Service Representative jobs in Phoenix, AZ look for? The top searched job categories for Bilingual Customer Service Representative jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Bilingual Customer Service Representative jobs? Cities near Phoenix, AZ with the most Bilingual Customer Service Representative job openings:
Bilingual Customer Service Representative jobs near you
Infographic showing various Bilingual Customer Service Representative job openings in Phoenix, AZ as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $36,028 per year, or $17.3 per hour.
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Ultimate Staffing Services

Scottsdale, AZ • On-site

$22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

General Description
The bilingual CSR serves as key point of contact between client, builders, and internal teams. This role is responsible for coordinating repair and service work, managing customer communication, supporting billing and job costing processes, and ensuring accurate documentation across systems. This position plays a critical role in maintaining customer satisfaction, operational efficiency, and financial accuracy across drywall and paint divisions. This role pays up to $22 per hour.
Responsibilities/Qualifications

*Bilingual - English/Spanish

*Serve as the primary point of contact for customer service requests and inquiries

*Coordinate and schedule repair work, service tickets, and homeowner appointments

*Support billing, job costing, and purchase order processes

*Maintain clear and timely communication with field staff, customers, and internal teams

*Ensure accuracy of documentation across systems, including Job Tracker and Great Plains


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

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About A Roth Staffing

Sourced by ZipRecruiter

A Roth Staffing, commonly known as Ultimate Staffing Services, is a leading company in the staffing industry, with its headquarters located in Orange, CA, US. Established in 1994, it specializes in delivering remarkable hiring experiences for businesses ranging from start-ups to Fortune 500 companies in various sectors, like administrative jobs, customer service, and legal positions. Their mission is to make life better for the people they serve, fulfilling this through their Passion for People promise which reflects their core values of honesty, professionalism, and dedication.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Orange, CA, US

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