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Full Time Bilingual Customer Service Representative Jobs in Phoenix, AZ

Rodriguez Insurance

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Bilingual Customer Service Representative

Mesa, AZ · On-site

$17.50/hr

... bilingual Customer Service Representative to join our insurance family. This role is ideal for ... Stable full-time employment * Health insurance benefits * Paid sick days * Consistent weekday ...

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LHH US

Bilingual Customer Service Representative

Mesa, AZ · On-site

$21 - $23/hr

LHH Recruitment Solutions is partnering with a growing company in Mesa, AZ that is looking for a full-time Customer Service Representative (Bilingual in Spanish/English) to join the team. This is an ...

LHH US

Bilingual Customer Service

Tempe, AZ

$22/hr

Bilingual Customer Service LHH Recruitment Solutions is working with a company close to Tempe that is in search of a Bilingual Spanish Customer Service Representative to join their team. This job is ...

LHH US

Bilingual Customer Service

Tempe, AZ · On-site

$22/hr

Bilingual Customer Service LHH Recruitment Solutions is working with a company close to Tempe that is in search of a Bilingual Spanish Customer Service Representative to join their team. This job is ...

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Full Time Bilingual Customer Service Representative information

See Phoenix, AZ salary details

$9

$17

$25

How much do full time bilingual customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time bilingual customer service representative in Phoenix, AZ is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Bilingual Customer Service Representative, and why are they important?

To thrive as a Full Time Bilingual Customer Service Representative, you need strong verbal and written communication skills in two or more languages, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes industry-specific certifications are typically required. Exceptional interpersonal skills, patience, and cultural sensitivity make candidates stand out in this role. These skills and qualities are essential for effectively resolving customer issues, fostering positive experiences, and supporting diverse customer bases.

What are some common challenges faced by Full Time Bilingual Customer Service Representatives, and how can they be managed?

Full Time Bilingual Customer Service Representatives often encounter challenges such as handling complex customer issues in both languages and navigating cultural differences to ensure clear communication. Managing a high volume of inquiries while maintaining quality service can also be demanding. To address these challenges, representatives benefit from ongoing language and product training, leveraging support from team leads, and utilizing knowledge bases or translation tools. Building strong communication skills and staying adaptable are key to thriving in this dynamic environment.

What is a Full Time Bilingual Customer Service Representative?

A Full Time Bilingual Customer Service Representative is a professional who assists customers by providing support, information, and solutions in at least two languages. They handle inquiries, resolve issues, and ensure customer satisfaction over the phone, email, or chat. Working full time means they typically work 35-40 hours per week, and their bilingual skills help companies serve a diverse customer base more effectively. These representatives are valuable in industries like retail, banking, healthcare, and telecommunications.

What is the difference between Full Time Bilingual Customer Service Representative vs Part Time Bilingual Customer Service Representative?

AspectFull Time Bilingual Customer Service RepresentativePart Time Bilingual Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsSame certifications and language skills requiredSame credentials as full-time role
Work EnvironmentOffice or remote, full-time scheduleSame environment, part-time schedule
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Both roles require bilingual skills and similar credentials, but differ mainly in hours worked. Full Time Bilingual Customer Service Representatives work standard full-time schedules, offering more stability and benefits, while Part Time roles provide flexibility with fewer hours. Employers in customer service industries often use both depending on staffing needs.

What are the most commonly searched types of Bilingual Customer Service Representative jobs in Phoenix, AZ? The most popular types of Bilingual Customer Service Representative jobs in Phoenix, AZ are:
Full Time Bilingual Customer Service Representative jobs near you
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Ultimate Staffing Services

Scottsdale, AZ • On-site

$22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

General Description
The bilingual CSR serves as key point of contact between client, builders, and internal teams. This role is responsible for coordinating repair and service work, managing customer communication, supporting billing and job costing processes, and ensuring accurate documentation across systems. This position plays a critical role in maintaining customer satisfaction, operational efficiency, and financial accuracy across drywall and paint divisions. This role pays up to $22 per hour.
Responsibilities/Qualifications

*Bilingual - English/Spanish

*Serve as the primary point of contact for customer service requests and inquiries

*Coordinate and schedule repair work, service tickets, and homeowner appointments

*Support billing, job costing, and purchase order processes

*Maintain clear and timely communication with field staff, customers, and internal teams

*Ensure accuracy of documentation across systems, including Job Tracker and Great Plains


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

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About A Roth Staffing

Sourced by ZipRecruiter

A Roth Staffing, commonly known as Ultimate Staffing Services, is a leading company in the staffing industry, with its headquarters located in Orange, CA, US. Established in 1994, it specializes in delivering remarkable hiring experiences for businesses ranging from start-ups to Fortune 500 companies in various sectors, like administrative jobs, customer service, and legal positions. Their mission is to make life better for the people they serve, fulfilling this through their Passion for People promise which reflects their core values of honesty, professionalism, and dedication.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Orange, CA, US

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