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Bigfix Jobs (NOW HIRING)

Entarian

System Administrator

Suitland, MD · On-site

$76K - $86K/yr

Active Directory, BigFix, SolarWinds, Red Hat Satellite Server. * Expertise in batch, bash, and PowerShell scripting. * Experience with one or more enterprise tools: Active Directory, BigFix ...

Entarian

System Administrator

Suitland, MD

$76K - $86K/yr

Active Directory, BigFix, SolarWinds, Red Hat Satellite Server. * Expertise in batch, bash, and PowerShell scripting. * Experience with one or more enterprise tools: Active Directory, BigFix ...

True Anomaly

IT Support Analyst

Denver, CO · On-site

$70K - $95K/yr

Serve as the first point of contact for all IT issues, managing requests via phone, email, remote tooling (teams/BigFix) and in-person interactions. * Troubleshoot and resolve technical issues ...

JCS Solutions LLC

Cybersecurity Manager

Bethesda, MD · On-site

$165K - $180K/yr

Three (3) or more years of experience of new and emerging cybersecurity technologies including but not limited to: hands-on tool usage of BigFix, Splunk, Tripwire, Cylance, Tenable etc. * Knowledge ...

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Bigfix information

See salary details

$42.5K

$123.9K

$191K

How much do bigfix jobs pay per year?

As of Jul 14, 2026, the average yearly pay for bigfix in the United States is $123,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $157,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bigfix position, and why are they important?

To excel as a BigFix Administrator or Specialist, you need a strong background in systems administration, endpoint management, and security concepts, often supported by a degree in IT or related certifications. Expertise in using IBM BigFix, scripting languages (such as PowerShell or shell scripting), and familiarity with patch management tools are crucial. Effective problem-solving, attention to detail, and strong communication skills help in troubleshooting issues and collaborating with IT teams. These skills enable the successful management of large-scale IT environments, ensuring systems remain secure, up-to-date, and compliant.

What are some common challenges BigFix professionals face in their daily work?

BigFix professionals often encounter challenges such as managing software deployments across diverse operating systems, ensuring timely patching for security compliance, and troubleshooting failed patches or fixlet actions. They also regularly coordinate with cross-functional IT teams to align endpoint management strategies and address urgent vulnerabilities as they arise. Staying up to date with platform updates and evolving security threats is essential, which requires ongoing learning and adaptability. Building strong collaborative relationships with other IT staff can help streamline solutions and improve overall endpoint security in the organization.

What is a BigFix job?

A BigFix job typically involves managing and securing IT infrastructure using HCL BigFix, a systems management software. Responsibilities include deploying patches, automating software installations, enforcing security policies, and ensuring compliance across endpoints. Professionals in this role monitor system health, remediate vulnerabilities, and optimize IT operations. It requires expertise in BigFix Console, relevance language, scripting, and endpoint management.

More about Bigfix jobs
What cities are hiring for Bigfix jobs? Cities with the most Bigfix job openings:
What are the most commonly searched types of Bigfix jobs? The most popular types of Bigfix jobs are:
What states have the most Bigfix jobs? States with the most job openings for Bigfix jobs include:
What job categories do people searching Bigfix jobs look for? The top searched job categories for Bigfix jobs are:
Bigfix jobs near you
Infographic showing various Bigfix job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Nights. Highlights an 100% In-person job distribution, with an average salary of $123,876 per year, or $59.6 per hour.
Desktop Support Technician, Associate

Desktop Support Technician, Associate

LCG Inc

Bethesda, MD • On-site

$28 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Title: Desktop Technician, Associate
Location: Bethesda, MD
Required Clearance: Public Trust
Onsite: 5 Days
Job Overview: LCG is seeking Desktop Technician, Associate provides on-site and remote end-user IT support in a secure federal research environment supporting the Client at NIH. This role is responsible for day-to-day desktop, laptop, mobile device, and peripheral support, ensuring compliance with NIH, HHS, and federal security standards. The technician delivers high-quality customer service while supporting approximately 350 - 475 users across Windows, macOS, and mobile platforms.
Key Responsibilities
  • Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization
  • Image, deploy, configure, and maintain desktops and laptops using standardized enterprise images in compliance with NIH security baselines (USGCB, CIS benchmarks)
  • Install, configure, and support Microsoft Office 365, Adobe Acrobat DC, web browsers, collaboration tools, and NIH proprietary applications
  • Support mobile and endpoint devices, including:
    • iOS devices (iPhones, iPads)
    • Peripheral hardware (docking stations, monitors, smart card readers, printers, scanners)
  • Perform hardware diagnostics and repair coordination for desktops, laptops, and network printers, including vendor warranty support
  • Use ServiceNow for incident, request, and tasks:
    • Accurately categorize, prioritize, document, and resolve tickets
    • Meet defined SLA response and resolution times
  • Configure and manage endpoint security controls, including:
    • Full-disk encryption (BitLocker/FileVault)
    • Antivirus/EDR tools (e.g., Cylance or equivalent)
    • Secure configuration enforcement
  • Perform patch and vulnerability management using enterprise tools such as:
    • BigFix (Windows)
    • JAMF (macOS and iOS)
  • Assist with account and access management using NIH-approved tools:
    • Active Directory (user accounts, groups, profiles)
    • PIV/CAC authentication and certificate troubleshooting
  • Support remote access and remote troubleshooting using approved tools (e.g., Bomgar or equivalent)
  • Configure systems for secure network connectivity, including:
    • NIH domain joining
    • VPN connectivity
    • Network Access Control (NAC) compliance
  • Perform IT asset lifecycle management, including:
    • Inventory tracking and reconciliation
    • Equipment refresh and reassignment
    • Media sanitization and device decommissioning per NIST 800-88 guidelines
  • Provide conference room and meeting technology support, including:
    • Microsoft Teams and Zoom
    • Audio/visual systems, cameras, microphones, and presentation equipment
  • Assist with security incident response on endpoints in coordination with Client Security and NIH Incident Response Teams:
    • Malware remediation
    • Endpoint isolation and recovery
  • Develop and maintain technical documentation and SOPs, including:
    • End-user guides
    • Common troubleshooting procedures
    • Desktop configuration documentation
  • Collaborate closely with:
    • Client federal staff
    • NIH Center for Information Technology (CIT)
    • Network, systems, and security teams

Requirements
  • A minimum of 3 years of relevant IT end-user / desktop support experience.
    • A minimum of 1 year of mac troubleshooting experience.
  • Hands-on experience providing desktop and end-user IT support in a Windows and/or macOS environment
  • Experience supporting hardware, operating systems, and common enterprise applications (Microsoft Office, Adobe, collaboration tools)
  • Familiarity with ticketing systems which is ServiceNow
  • Knowledge of endpoint security practices including encryption, antivirus, patch management, and vulnerability remediation
  • Strong customer service, communication, and documentation skills
  • Ability to work on-site during standard business hours with flexibility for occasional after-hours support
  • Ability to obtain and maintain a Public Trust (Moderate Risk) clearance

Education - Bachelor's degree in Information Technology, Computer Science, or a related field
OR Equivalent combination of education and relevant IT support experience
Certification - One or more of the following is preferred:
  • CompTIA A+
  • Microsoft Certified Technology Specialist (MCTS) or equivalent Microsoft certification
  • Apple Certified Mac Technician (ACMT)
  • Apple Certified Support Professional (ACSP)
  • ITIL 4

Preferred Skills
  • Experience supporting federal or government IT environments
  • Familiarity with NIH or HHS security standards and policies
  • Experience with endpoint management tools such as BigFix or JAMF
  • Knowledge of asset management and hardware lifecycle processes
  • Ability to create clear SOPs and end-user documentation
  • Experience supporting conference room AV and collaboration tools

Compensation and Benefits
The projected compensation range for this position is $28/hr to $32/hr benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at .
Securing Your Data
Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the .

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