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Benefits Service Center Representative Jobs (NOW HIRING)

Fleet Farm

HR Service Center Representative

Appleton, WI · On-site

We collaborate closely with District HR Managers, Benefits, Payroll, Leave Administration, Employee ... Your Impact As an HR Service Center Representative, you will serve as a trusted resource for Fleet ...

Ascensus

Bilingual Call Center Representative

$19/hr

They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Bilingual Call Center Representative

$19/hr

They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Bilingual Call Center Representative

$19/hr

They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan ...

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Benefits Service Center Representative information

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How much do benefits service center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for benefits service center representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a benefits service center representative?

Benefits Service Center Representatives are professionals who assist employees and clients with questions and issues related to their benefits, such as health insurance, retirement plans, and other employee perks. They typically work for HR departments or third-party benefits administrators, providing information, resolving problems, and guiding users through enrollment processes. These representatives play a crucial role in ensuring that employees understand and effectively utilize their benefits packages.

What are some common challenges faced by benefits service center representatives, and how can they be effectively managed?

Benefits Service Center Representatives often encounter challenges such as handling a high volume of inquiries during open enrollment periods, addressing complex benefits questions, and ensuring accurate communication of plan details. Managing these challenges requires strong organizational skills, patience, and the ability to quickly learn and adapt to updates in benefits policies. Utilizing available training resources, collaborating closely with HR and benefits teams, and maintaining a customer-focused approach can help representatives provide accurate and empathetic support to employees.

What are the key skills and qualifications needed to thrive as a benefits service center representative?

To thrive as a Benefits Service Center Representative, you need strong knowledge of employee benefits programs, customer service expertise, and at least a high school diploma or equivalent. Familiarity with HR information systems (HRIS), call center software, and benefits administration platforms is typically required. Excellent communication, problem-solving abilities, and patience are standout soft skills for this role. These competencies ensure accurate guidance, efficient issue resolution, and a positive experience for employees seeking assistance with their benefits.
More about Benefits Service Center Representative jobs
What job categories do people searching Benefits Service Center Representative jobs look for? The top searched job categories for Benefits Service Center Representative jobs are:
Benefits Service Center Representative jobs near you
Infographic showing various Benefits Service Center Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Technology Service Center Representative (Part-Time)

Howard Community College Job Search

Columbia, MD

Part-time

Re-posted 2 days ago

Job description

Position Information
About Us
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title Technology Service Center Representative (Part-Time) FLSA Non-Exempt FT/PT Part Time Hours Per Week Up to 25 Work Schedule Monday-Friday Position Salary Range Summary
Entry Level Technology Service Center Position. This job will be responsible for interacting with students and faculty to assist them with common technology problems. The Technology Service Center is the community facing division of the IT department and requires strong troubleshooting ability as well as customer service skills. 
Essential Role Responsibilities
  • Respond to technology support requests via online portal, phone, virtual call and in person. Representatives will resolve the problems when able, escalating incidents/requests to senior level technicians through our ticketing system with necessary. 
  • Assist student and faculty in the DH110 computer lab the with hardware and software problems. The lab features loaner laptops, iPad, printing, and 3-D printing
  • Oversee the student laptop loan program inventory, including maintaining devices and repairing laptops when necessary. 
  • Working with other divisions of the college to support technician needs and training events. 

Minimum Education Required Experience Required Minimum and Preferred Qualifications Physical Demand Summary Division Information Technology Department Student Computer Support
Posting Detail Information
Posting Number NB270P Number of Vacancies 1 Best Consideration Date Job Open Date 04/07/2026 Job Close Date Continuous Recruitment? Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings https://howardcc.peopleadmin.com/postings/5754 EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

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