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Behavioral Receptionist Jobs (NOW HIRING)

New Vista Behavioral Health

Receptionist

Saint Louis, MO · On-site

$15 - $20/hr

Receptionist Position at River Vista New Vista Health and Wellness is currently recruiting a receptionist for River Vista, a premier behavioral health hospital. Pay rate: $15-$20 per hour The role:

MaineHealth

Receptionist - Behavioral Health

Westbrook, ME · On-site

$19.10 - $22.53/hr

The Receptionist - Behavioral Health role is responsible for answering the phone, triaging calls, and greeting visitors and clients/patients. Required Minimum Knowledge, Skills, and Abilities (KSAs)

Behavioral Health Services, Inc

Receptionist

Long Beach, CA · On-site

$18.42 - $22.10/hr

Receptionist Long Beach, CA 90813 Overview Salary Range $18.42 - $22.10 Hourly Level Experienced ... Experience in healthcare, behavioral health, or social services settings, knowledge of medical or ...

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How much do behavioral receptionist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for behavioral receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a behavioral receptionist?

A Behavioral Receptionist is a front-desk professional who works in behavioral health or mental health clinics. They are responsible for greeting patients, scheduling appointments, handling patient records, and assisting with administrative tasks specific to behavioral health settings. In addition to standard receptionist duties, they often manage sensitive information and interact with individuals experiencing emotional or psychological challenges, requiring discretion and empathy. Their role is essential in creating a welcoming and supportive environment for patients seeking mental health services.

What does a behavioral receptionist do?

A Behavioral Receptionist plays a crucial role in ensuring a welcoming and efficient environment for both clients and clinicians. They manage appointment scheduling, greet clients with sensitivity to their emotional needs, and serve as the first point of contact, which can ease anxiety for those seeking behavioral health services. Additionally, they facilitate communication between clients and clinicians, handle confidential information in compliance with privacy regulations, and often assist with basic administrative tasks to keep the office running smoothly. This role requires empathy, strong organizational skills, and the ability to handle challenging situations with professionalism.

What are the key skills and qualifications needed to thrive as a behavioral receptionist?

To thrive as a Behavioral Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of behavioral health terminology, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and office phone systems is typically required. Excellent interpersonal skills, patience, and professionalism help you interact effectively with clients who may be experiencing emotional distress. These skills ensure smooth office operations and provide a welcoming, supportive environment for clients seeking behavioral health services.

What is the difference between Behavioral Receptionist vs Front Desk Receptionist?

AspectBehavioral ReceptionistFront Desk Receptionist
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHealthcare, therapy clinics, behavioral health centersHotels, offices, medical clinics
Employer & Industry UsageBehavioral health facilities, clinicsHospitals, hotels, corporate offices
Common Search & ComparisonBehavioral Receptionist vs Front Desk Receptionist

The main difference lies in the work environment and industry. Behavioral Receptionists typically work in healthcare or behavioral health settings, focusing on patient interactions related to mental health. Front Desk Receptionists are more common in hospitality and general office environments. Both roles require strong customer service skills and similar credentials, but their specific duties and industries differ.

Can a shy person be a behavioral receptionist?

A behavioral receptionist role involves interacting with clients and visitors, so being shy may require additional effort to develop communication skills and confidence. However, with training and experience, shy individuals can succeed by focusing on professionalism, active listening, and gradually building social comfort in the workplace.

What cities are hiring for Behavioral Receptionist jobs?

Cities with the most Behavioral Receptionist job openings:

What states have the most Behavioral Receptionist jobs?

States with the most job openings for Behavioral Receptionist jobs include:

What job categories do people searching Behavioral Receptionist jobs look for?

The top searched job categories for Behavioral Receptionist jobs are:

Behavioral Receptionist jobs near you

Behavioral Health Receptionist

Tucson, AZ • On-site

Entune Behavioral Health
See more jobs at Entune Behavioral Healthexternal

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Description:

Behavioral Health Receptionist


Entune Behavioral Health is seeking a Receptionist for our outpatient behavioral health clinic in Tucson, AZ. Entune Behavioral Health offers individual, couples, and family therapy, along with a range of supportive mental health services designed to help clients build resilience, improve well-being, and achieve meaningful life goals.


We are currently hiring a Behavioral Health Receptionist / Front Desk to join our team and provide excellent support to our diverse client community.


Responsibilities:

  • Greet patients and visitors with a warm and welcoming demeanor
  • Answer phone calls and direct them to the appropriate department or team member
  • Schedule and confirm appointments, ensuring efficient use of resources and minimal wait times
  • Verify patient insurance coverage and eligibility
  • Collect co-pays and fees, ensuring accurate records and adherence to financial policies
  • Maintain and update patient records, ensuring accuracy and confidentiality (HIPAA)
  • Assist patients with inquiries and provide relevant information about services and procedures
  • Prepare and process medical forms and documents
  • Collaborate with medical staff to ensure smooth patient flow and efficient operations
  • Handle incoming and outgoing mail, faxes, and deliveries
  • Monitor and maintain the cleanliness and organization of the front desk area
Requirements:

Qualifications & Requirements:

  • High school diploma or equivalent
  • Proven experience in a customer service role, preferably multiple years in a medical or behavioral health setting
  • Excellent interpersonal and communication skills
  • Strong organization and administrative skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in computer programs, including Microsoft Office Suite
  • Proven experience in Electronic Health/Medical Record Systems, preferably Advanced MD (AMD)
  • Knowledge of medical terminology and procedures is preferred
  • Ability to maintain confidentiality and exercise discretion
  • Willingness to learn and adapt to new systems and technologies
  • Professional appearance and demeanor
  • Current CPR, AED, First Aid Certification (Required)
  • Current DPS Level One Fingerprint Clearance Card (Required)
  • Spanish Speaking (Preferred)


Full-time Benefits:

  • Medical, Health Savings Account (HSA), Vision, Dental, Short-term, Long-term Disability, Life insurance
  • 401K and Local Financial Advisors
  • Employee Assistance Plan
  • Paid Sick Leave
  • Paid Time Off (personal leave)
  • Pay starts at $16+ / hour, depending on experience.


Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.


*Sunbelt Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.