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Behavioral Receptionist Jobs in Washington (NOW HIRING)

CommuniCare Corporate

Receptionist

Annandale, VA · On-site

$15.75 - $20.75/hr

Receptionist Annandale Healthcare Center, a member of the CommuniCare Family of Companies, is ... behavioral health programs, and comprehensive medical services. Together, they enable us to deliver ...

PDS Health

Receptionist

Falls Church, VA · On-site

$17 - $24/hr

Receptionist Role The primary role of the Receptionist involves helping to get patients into the ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Alexandria, VA · On-site

$17 - $24/hr

Receptionist Role The primary role of the Receptionist involves helping to get patients into the ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Chantilly, VA · On-site

$17 - $24/hr

Receptionist Role The primary role of the Receptionist involves helping to get patients into the ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Olney, MD · On-site

$18 - $25/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Silver Spring, MD · On-site

$18/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

Communicarehealth

Receptionist

Annandale, VA

$15.75 - $20.75/hr

The position of Receptionist works to maintain a friendly and positive image for the center to ... behavioral health programs, and comprehensive medical services. Together, they enable us to deliver ...

Mainspring Recovery

Front Desk Receptionist

Dumfries, VA · On-site

$15 - $18/hr

About Mainspring Recovery Mainspring Recovery is a mission-driven behavioral health organization ... Job Title: Front Desk Receptionist Reports To: Facilities Manager Department: Administration ...

Mainspring Recovery

Front Desk Receptionist

Dumfries, VA · On-site

$15 - $18/hr

About Mainspring Recovery Mainspring Recovery is a mission-driven behavioral health organization ... Job Title: Front Desk Receptionist Reports To: Facilities Manager Department: Administration ...

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Behavioral Receptionist information

What is a behavioral receptionist?

A Behavioral Receptionist is a front-desk professional who works in behavioral health or mental health clinics. They are responsible for greeting patients, scheduling appointments, handling patient records, and assisting with administrative tasks specific to behavioral health settings. In addition to standard receptionist duties, they often manage sensitive information and interact with individuals experiencing emotional or psychological challenges, requiring discretion and empathy. Their role is essential in creating a welcoming and supportive environment for patients seeking mental health services.

What does a behavioral receptionist do?

A Behavioral Receptionist plays a crucial role in ensuring a welcoming and efficient environment for both clients and clinicians. They manage appointment scheduling, greet clients with sensitivity to their emotional needs, and serve as the first point of contact, which can ease anxiety for those seeking behavioral health services. Additionally, they facilitate communication between clients and clinicians, handle confidential information in compliance with privacy regulations, and often assist with basic administrative tasks to keep the office running smoothly. This role requires empathy, strong organizational skills, and the ability to handle challenging situations with professionalism.

What are the key skills and qualifications needed to thrive as a behavioral receptionist?

To thrive as a Behavioral Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of behavioral health terminology, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and office phone systems is typically required. Excellent interpersonal skills, patience, and professionalism help you interact effectively with clients who may be experiencing emotional distress. These skills ensure smooth office operations and provide a welcoming, supportive environment for clients seeking behavioral health services.

What is the difference between Behavioral Receptionist vs Front Desk Receptionist?

AspectBehavioral ReceptionistFront Desk Receptionist
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHealthcare, therapy clinics, behavioral health centersHotels, offices, medical clinics
Employer & Industry UsageBehavioral health facilities, clinicsHospitals, hotels, corporate offices
Common Search & ComparisonBehavioral Receptionist vs Front Desk Receptionist

The main difference lies in the work environment and industry. Behavioral Receptionists typically work in healthcare or behavioral health settings, focusing on patient interactions related to mental health. Front Desk Receptionists are more common in hospitality and general office environments. Both roles require strong customer service skills and similar credentials, but their specific duties and industries differ.

Can a shy person be a behavioral receptionist?

A behavioral receptionist role involves interacting with clients and visitors, so being shy may require additional effort to develop communication skills and confidence. However, with training and experience, shy individuals can succeed by focusing on professionalism, active listening, and gradually building social comfort in the workplace.

What are popular job titles related to Behavioral Receptionist jobs in Washington?

For Behavioral Receptionist jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Behavioral Receptionist jobs in Washington look for?

The top searched job categories for Behavioral Receptionist jobs in Washington are:

What cities in Washington are hiring for Behavioral Receptionist jobs?

Cities in Washington with the most Behavioral Receptionist job openings:

Behavioral Receptionist jobs near you

RECEPTIONIST

Washington, DC • On-site

PRESTIGE HEALTHCARE RESOURCES INC
1 - 10 employees
Learn more about PRESTIGE HEALTHCARE RESOURCES INCexternal

$19 - $20/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

POSITION SUMMARY:

Saturday Receptionist (Admissions Department)
Part-Time Position Schedule: Saturdays Only, 9:30 AM - 2:30 PM (5 Hours)
Position Overview
The Saturday Receptionist supports the Admissions Department by providing professional front-desk coverage, assisting consumers upon arrival, answering and directing incoming calls, and ensuring consumer records and required documentation are current and complete. This position serves as the first point of contact for consumers and visitors and plays a key role in supporting admissions operations.
This is an excellent part-time opportunity for an individual with experience in Mental Health Rehabilitation Services (MHRS) or behavioral health services in Washington, DC.
Qualifications
  • Minimum of 1 year experience in MHRS, behavioral health, or mental health services in Washington, DC.
  • Strong customer service and communication skills.
  • Ability to maintain confidentiality and comply with HIPAA regulations.
  • Experience working in an outpatient behavioral health or healthcare setting preferred.
  • Strong organizational and multitasking skills.
  • Proficient in Microsoft Office and electronic health record systems.
  • Knowledge of credible EHR.
Saturday Receptionist Workflow
9:30 AM - Opening Duties
  • Arrive and prepare reception area for consumers and visitors.
  • Log into phone systems, email, and electronic health record systems.
  • Review scheduled appointments and admissions for the day.
  • Ensure consumer sign-in sheets and intake materials are available.
Consumer Check-In Process
  • Greet consumers and visitors professionally.
  • Verify appointment information.
  • Check consumers into the system.
  • Confirm identity and demographic information.
  • Review required documentation for completeness and expiration dates.
  • Notify appropriate staff member of consumer arrival.
  • Direct consumers to the appropriate department or clinician.
Documentation Review
  • Verify that required documents are current and complete, including:
    • Identification
    • Insurance information
    • Consent forms
    • Intake paperwork
    • Releases of Information (ROI)
    • Other required agency forms
  • Notify consumers of any missing or expired documents.
  • Coordinate with appropriate staff to obtain updated documentation.
Telephone Responsibilities
  • Answer incoming calls professionally and courteously.
  • Route calls to the appropriate department or staff member.
  • Take accurate messages when necessary.
  • Provide general information regarding services, office hours, and admissions procedures.
  • Escalate urgent consumer concerns to supervisory staff.
Admissions Support
  • Assist with consumer intake preparation.
  • Support Admissions staff with administrative tasks.
  • Organize and file admissions documentation.
  • Scan and upload documents into electronic records.
  • Ensure records are complete and properly maintained.
Additional Duties
  • Complete document-related projects assigned by the Admissions Director.
  • Assist with data entry and record maintenance.
  • Support special admissions initiatives as needed.
  • Help maintain an organized and professional reception area.
  • Perform other administrative duties as assigned by the Admissions Director.
2:00 PM - 2:30 PM Closing Duties
  • Ensure all consumers have been properly checked in and served.
  • Complete documentation and filing tasks.
  • Forward any unresolved issues to appropriate staff.
  • Organize reception area.
  • Secure confidential information and log out of all systems.
Reporting Structure
This position reports directly to the Admissions Director and operates under the Admissions Department.
Why Join Our Team?
This is a great part-time opportunity for an individual seeking weekend hours while making a positive impact in the behavioral health field. The role offers valuable experience in admissions, consumer engagement, and healthcare administration while supporting individuals and families in accessing needed services.

COMPETENCIES:

  1. Simplify complex issues; breaking down big problems into smaller, manageable tasks, and identifying the key priorities that will have the biggest impact on the business.
  2. Delegate effectively; giving clear direction, setting expectations, and providing the necessary resources and support to help their teams succeed.
  3. Predict future trends and challenges, staying up-to-date on industry developments, monitoring market trends, and seeking out new opportunities for growth and innovation.
  4. Systemize processes; identifying and eliminating inefficiencies, establishing clear workflows and procedures, and ensuring that everyone in the organization is aligned around the same goals.
  5. Structure organization for growth; defining clear roles and responsibilities, establishing a clear chain of command, and creating a culture of accountability and transparency.

AAP/EEO STATEMENT:

It is the policy of Prestige Healthcare Resources, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Prestige Healthcare Resources, Inc. will provide reasonable accommodation for qualified individuals with disabilities.