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Behavioral Receptionist Jobs in Arizona (NOW HIRING)

Oceans Healthcare

Receptionist

Phoenix, AZ · On-site

$15.75 - $20.75/hr

Description Haven Behavioral Healthcare, an Oceans Healthcare Company, is a behavioral healthcare ... The Receptionist provides general reception and clerical support services for the facility in a ...

Oceans Healthcare

Receptionist

Phoenix, AZ · On-site

$15.75 - $20.50/hr

Description Haven Behavioral Healthcare, an Oceans Healthcare Company, is a behavioral healthcare ... The Receptionist provides general reception and clerical support services for the facility in a ...

LifePoint Health

Receptionist

Gilbert, AZ · On-site

$15.75 - $20.75/hr

Your experience matters Copper Springs East Behavioral Health is part of Lifepoint Health, a ... As a Receptionist joining our team, you're embracing a vital mission dedicated to making ...

Lifepoint Health

Receptionist

Gilbert, AZ · On-site

$15.25 - $20/hr

Your experience matters Copper Springs East Behavioral Health is part of Lifepoint Health, a ... As a Receptionist joining our team, you're embracing a vital mission dedicated to making ...

Lifepoint Health

Receptionist

Gilbert, AZ

$15.25 - $20/hr

Your experience matters Copper Springs East Behavioral Health is part of Lifepoint Health, a ... As a Receptionist joining our team, you're embracing a vital mission dedicated to making ...

PDS Health

Receptionist

Tucson, AZ · On-site

$15.50 - $21.75/hr

Receptionist Role The primary role of the Receptionist involves helping to get patients into the ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

LifePoint Health

Receptionist

Lake Havasu City, AZ · On-site

$15 - $19.75/hr

As a receptionist` joining our team, you're embracing a vital mission dedicated to making ... behavioral health hospitals, and more than 170 additional sites of care across the healthcare ...

Lifepoint Health

Receptionist

Lake Havasu City, AZ · On-site

$15 - $19.75/hr

As a receptionist` joining our team, you're embracing a vital mission dedicated to making ... behavioral health hospitals, and more than 170 additional sites of care across the healthcare ...

Lifepoint Health

Receptionist

Lake Havasu City, AZ · On-site

$15 - $19.75/hr

As a receptionist` joining our team, you're embracing a vital mission dedicated to making ... behavioral health hospitals, and more than 170 additional sites of care across the healthcare ...

PDS Health

Receptionist

Tucson, AZ · On-site

$15.50/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

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Behavioral Receptionist information

What is a behavioral receptionist?

A Behavioral Receptionist is a front-desk professional who works in behavioral health or mental health clinics. They are responsible for greeting patients, scheduling appointments, handling patient records, and assisting with administrative tasks specific to behavioral health settings. In addition to standard receptionist duties, they often manage sensitive information and interact with individuals experiencing emotional or psychological challenges, requiring discretion and empathy. Their role is essential in creating a welcoming and supportive environment for patients seeking mental health services.

What does a behavioral receptionist do?

A Behavioral Receptionist plays a crucial role in ensuring a welcoming and efficient environment for both clients and clinicians. They manage appointment scheduling, greet clients with sensitivity to their emotional needs, and serve as the first point of contact, which can ease anxiety for those seeking behavioral health services. Additionally, they facilitate communication between clients and clinicians, handle confidential information in compliance with privacy regulations, and often assist with basic administrative tasks to keep the office running smoothly. This role requires empathy, strong organizational skills, and the ability to handle challenging situations with professionalism.

What are the key skills and qualifications needed to thrive as a behavioral receptionist?

To thrive as a Behavioral Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of behavioral health terminology, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and office phone systems is typically required. Excellent interpersonal skills, patience, and professionalism help you interact effectively with clients who may be experiencing emotional distress. These skills ensure smooth office operations and provide a welcoming, supportive environment for clients seeking behavioral health services.

What is the difference between Behavioral Receptionist vs Front Desk Receptionist?

AspectBehavioral ReceptionistFront Desk Receptionist
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHealthcare, therapy clinics, behavioral health centersHotels, offices, medical clinics
Employer & Industry UsageBehavioral health facilities, clinicsHospitals, hotels, corporate offices
Common Search & ComparisonBehavioral Receptionist vs Front Desk Receptionist

The main difference lies in the work environment and industry. Behavioral Receptionists typically work in healthcare or behavioral health settings, focusing on patient interactions related to mental health. Front Desk Receptionists are more common in hospitality and general office environments. Both roles require strong customer service skills and similar credentials, but their specific duties and industries differ.

Can a shy person be a behavioral receptionist?

A behavioral receptionist role involves interacting with clients and visitors, so being shy may require additional effort to develop communication skills and confidence. However, with training and experience, shy individuals can succeed by focusing on professionalism, active listening, and gradually building social comfort in the workplace.

What are popular job titles related to Behavioral Receptionist jobs in Arizona?

For Behavioral Receptionist jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Behavioral Receptionist jobs in Arizona look for?

The top searched job categories for Behavioral Receptionist jobs in Arizona are:

Behavioral Receptionist jobs near you

Behavioral Health Receptionist

Entune Behavioral Health

Tucson, AZ • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Description:

Behavioral Health Receptionist


Entune Behavioral Health is seeking a Receptionist for our outpatient behavioral health clinic in Tucson, AZ. Entune Behavioral Health offers individual, couples, and family therapy, along with a range of supportive mental health services designed to help clients build resilience, improve well-being, and achieve meaningful life goals.


We are currently hiring a Behavioral Health Receptionist / Front Desk to join our team and provide excellent support to our diverse client community.


Responsibilities:

  • Greet patients and visitors with a warm and welcoming demeanor
  • Answer phone calls and direct them to the appropriate department or team member
  • Schedule and confirm appointments, ensuring efficient use of resources and minimal wait times
  • Verify patient insurance coverage and eligibility
  • Collect co-pays and fees, ensuring accurate records and adherence to financial policies
  • Maintain and update patient records, ensuring accuracy and confidentiality (HIPAA)
  • Assist patients with inquiries and provide relevant information about services and procedures
  • Prepare and process medical forms and documents
  • Collaborate with medical staff to ensure smooth patient flow and efficient operations
  • Handle incoming and outgoing mail, faxes, and deliveries
  • Monitor and maintain the cleanliness and organization of the front desk area
Requirements:

Qualifications & Requirements:

  • High school diploma or equivalent
  • Proven experience in a customer service role, preferably multiple years in a medical or behavioral health setting
  • Excellent interpersonal and communication skills
  • Strong organization and administrative skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in computer programs, including Microsoft Office Suite
  • Proven experience in Electronic Health/Medical Record Systems, preferably Advanced MD (AMD)
  • Knowledge of medical terminology and procedures is preferred
  • Ability to maintain confidentiality and exercise discretion
  • Willingness to learn and adapt to new systems and technologies
  • Professional appearance and demeanor
  • Current CPR, AED, First Aid Certification (Required)
  • Current DPS Level One Fingerprint Clearance Card (Required)
  • Spanish Speaking (Preferred)


Full-time Benefits:

  • Medical, Health Savings Account (HSA), Vision, Dental, Short-term, Long-term Disability, Life insurance
  • 401K and Local Financial Advisors
  • Employee Assistance Plan
  • Paid Sick Leave
  • Paid Time Off (personal leave)
  • Pay starts at $16+ / hour, depending on experience.


Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.


*Sunbelt Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.