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Behavioral Receptionist Jobs in Michigan (NOW HIRING)

BHI SENIOR LIVING, INC.

Receptionist

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

Clark Retirement Receptionist Opportunity Are you a warm and welcoming individual with a passion ... Qualifications Behaviors Preferred Functional Expert : Considered a thought leader on a subject ...

New

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$16.25 - $21.50/hr

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$16.50 - $21.50/hr

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Clark Retirement Community

Receptionist

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

Receptionist Opportunity at Clark Retirement Are you a warm and welcoming individual with a passion ... Qualifications Behaviors: Preferred: Functional Expert Considered a thought leader on a subject ...

New

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$18/hr

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Starfish Family

Receptionist (On-Call)

Livonia, MI · On-site

$14.75 - $19.50/hr

Receptionist (On-Call) Livonia Clinic - Livonia, MI 48152 Overview Level Entry Position Type ... Facilitate the records request/release process for behavior health. * Cooperate in any ...

Starfish Family

Receptionist-FT

Livonia, MI · On-site

$14.75 - $19.50/hr

Receptionist-FT Livonia Clinic - Livonia, MI 48152; Michigan Avenue Building - Inkster, MI 48141 ... Facilitate the records request/release process for behavior health. * Cooperate in any ...

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Behavioral Receptionist information

What is a behavioral receptionist?

A Behavioral Receptionist is a front-desk professional who works in behavioral health or mental health clinics. They are responsible for greeting patients, scheduling appointments, handling patient records, and assisting with administrative tasks specific to behavioral health settings. In addition to standard receptionist duties, they often manage sensitive information and interact with individuals experiencing emotional or psychological challenges, requiring discretion and empathy. Their role is essential in creating a welcoming and supportive environment for patients seeking mental health services.

What does a behavioral receptionist do?

A Behavioral Receptionist plays a crucial role in ensuring a welcoming and efficient environment for both clients and clinicians. They manage appointment scheduling, greet clients with sensitivity to their emotional needs, and serve as the first point of contact, which can ease anxiety for those seeking behavioral health services. Additionally, they facilitate communication between clients and clinicians, handle confidential information in compliance with privacy regulations, and often assist with basic administrative tasks to keep the office running smoothly. This role requires empathy, strong organizational skills, and the ability to handle challenging situations with professionalism.

What are the key skills and qualifications needed to thrive as a behavioral receptionist?

To thrive as a Behavioral Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of behavioral health terminology, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and office phone systems is typically required. Excellent interpersonal skills, patience, and professionalism help you interact effectively with clients who may be experiencing emotional distress. These skills ensure smooth office operations and provide a welcoming, supportive environment for clients seeking behavioral health services.

What is the difference between Behavioral Receptionist vs Front Desk Receptionist?

AspectBehavioral ReceptionistFront Desk Receptionist
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHealthcare, therapy clinics, behavioral health centersHotels, offices, medical clinics
Employer & Industry UsageBehavioral health facilities, clinicsHospitals, hotels, corporate offices
Common Search & ComparisonBehavioral Receptionist vs Front Desk Receptionist

The main difference lies in the work environment and industry. Behavioral Receptionists typically work in healthcare or behavioral health settings, focusing on patient interactions related to mental health. Front Desk Receptionists are more common in hospitality and general office environments. Both roles require strong customer service skills and similar credentials, but their specific duties and industries differ.

Can a shy person be a behavioral receptionist?

A behavioral receptionist role involves interacting with clients and visitors, so being shy may require additional effort to develop communication skills and confidence. However, with training and experience, shy individuals can succeed by focusing on professionalism, active listening, and gradually building social comfort in the workplace.

What are popular job titles related to Behavioral Receptionist jobs in Michigan?

For Behavioral Receptionist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Behavioral Receptionist jobs in Michigan look for?

The top searched job categories for Behavioral Receptionist jobs in Michigan are:

What cities in Michigan are hiring for Behavioral Receptionist jobs?

Cities in Michigan with the most Behavioral Receptionist job openings:

Behavioral Receptionist jobs near you

School Based Health Receptionist

Hackley Community Care

Muskegon, MI

$14.25 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

School Based Health Receptionist
Job Type: Based on a school calendar schedule
Job Location: Ravenna Middle School
Hackley Community Care is a Federally Qualified Health Center that offers integrated health services to the residents of Muskegon County and surrounding areas. HCC is looking for a School Based Health Receptionist to provide clerical support to our health providers.
Under the direct supervision of the School Program Manager, the School Receptionist is responsible for answering the phone, patient registration and demographic collection. This person will be responsible for updating insurance information, scheduling patient appointments, collecting information for documentation and securing consents. In addition to keeping schedules full, which may mean working patient lists and some outreach efforts as needed.
Benefits and Perks:
  • No scheduled weekends
  • Paid time off
  • Paid holidays
  • Quarterly bonus
  • Vendor discounts
  • Retirement plan
  • Disability and Life insurances
  • Medical, dental, vision insurances

Job Qualifications:
  1. Must have a high school diploma or equivalent.
  2. At least one year experience working with school aged children.
  3. Medical office experience preferred.

Skills and Abilities (include but not limited to):
  1. Ability and willingness to work well with others in a team-oriented environment.
  2. Able to enter data into a computer with accuracy.
  3. Possess good organizational skills and able to coordinate resources.
  4. Ability to maintain confidentiality.
  5. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  6. Comprehensive and professional interpersonal communication skills.
  7. Ability to write routine reports and correspondence.
  8. Ability to interact effectively and respectfully with diverse socio-economic populations.
  9. Ability to be a role model for students to include appropriate dress, behaviors and activities.

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