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Bdc Representative Jobs in Raleigh, NC (NOW HIRING)

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

We gladly offer our call center Reps a competitive wage of $15-$17 per hour, which is based on skills and experience. This Customer Service Rep (CSR) position enjoys working a typical call center ...

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Archer Travel Service, Inc

Customer Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At ...

Pratt Industries

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager Perks of Pratt: Within 1 Month : Eligible for insurance benefits At ...

Conflux Systems

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment.

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All JobsBdc Representative JobsBdc Representative Jobs in Raleigh, NC

Bdc Representative information

See Raleigh, NC salary details

$9

$17

$28

How much do bdc representative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for bdc representative in Raleigh, NC is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What is the difference between a sales rep and a BDC representative?

A BDC (Business Development Center) representative primarily handles inbound and outbound customer inquiries, schedules appointments, and qualifies leads, focusing on lead generation and customer follow-up. A sales representative actively works to close deals, present vehicles, negotiate prices, and finalize sales, often requiring strong product knowledge and sales skills. Both roles may use CRM tools and require communication skills, but their primary functions differ within the sales process.

How do BDC agents get paid?

BDC (Business Development Center) representatives typically earn a combination of base salary and commissions or bonuses based on their performance, such as generating leads or setting appointments. Compensation structures can vary by dealership but often include incentives tied to sales or customer engagement metrics.

What are BDC Representatives?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC Representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is a BDC representative?

A BDC (Business Development Center) representative is responsible for handling customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What are the key skills and qualifications needed to thrive as a BDC Representative, and why are they important?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

What is the highest paying job in a dealership?

In a dealership, the highest paying roles are typically management positions such as General Manager or Dealer Principal, who oversee operations and sales. These roles often earn six-figure salaries and may include bonuses based on performance, requiring strong leadership, industry experience, and financial acumen.
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What cities near Raleigh, NC are hiring for Bdc Representative jobs? Cities near Raleigh, NC with the most Bdc Representative job openings:
Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Raleigh, NC as of June 2026, with employment types broken down into 79% Full Time, 7% Temporary, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,524 per year, or $17.6 per hour.

Internet/BDC Manager

Classic Toyota of Henderson

Henderson, NC

Other

Posted yesterday

Job description

Automotive Internet Sales Manager

Classic Toyota of Henderson

Full time position with benefits. Must have Experience in the automotive industry. 

About Us:
We are a rapidly growing automotive dealership focused on delivering exceptional customer experiences both in-store and online. As our business continues to expand, we are looking for a driven, high-energy professional who thrives in a fast-paced environment and is eager to grow with us.

Position Overview:
The Automotive Internet Sales Manager will be responsible for overseeing all online sales activities, managing internet leads, and driving digital engagement that converts into showroom traffic and vehicle sales. This role requires someone who understands the automotive industry, moves quickly, and knows how to turn opportunities into results.

Key Responsibilities:

  • Manage and respond to all incoming internet leads in a timely and professional manner
  • Develop and implement strategies to increase online sales conversions
  • Train and lead the internet sales team to meet and exceed performance goals
  • Monitor CRM systems to ensure proper follow-up and lead management
  • Coordinate with the sales team to ensure a seamless customer experience from online inquiry to purchase
  • Analyze performance metrics and adjust strategies to improve results
  • Maintain strong knowledge of inventory, pricing, and current promotions

Qualifications:

  • Previous experience in automotive sales required (management experience preferred)
  • Proven track record of success in internet or digital sales
  • Strong communication and customer service skills
  • Ability to multitask and thrive in a fast-paced, high-volume environment
  • Highly motivated, goal-oriented, and driven to succeed
  • Experience with CRM tools and lead management systems
  • Strong organizational and leadership abilities

What We Offer:

  • Competitive compensation package (base salary + performance bonuses)
  • Opportunities for career growth within a fast-growing dealership
  • Supportive and energetic team environment
  • Ongoing training and development

How to Apply:
If you’re hungry to succeed and ready to take your career to the next level with a dealership on the rise, we want to hear from you. Submit your resume today!v

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