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Bdc Representative Jobs in Raleigh, NC (NOW HIRING)

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Position : Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager Perks of Pratt: Within 1 Month: Eligible for insurance

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Position : Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager Perks of Pratt: Within 1 Month : Eligible for insurance

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Position : Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager Perks of Pratt: Within 1 Month: Eligible for insurance

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Bdc Representative information

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How much do bdc representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bdc representative in Raleigh, NC is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What are BDC Representatives?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC Representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What are the key skills and qualifications needed to thrive as a BDC Representative, and why are they important?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.
What job categories do people searching Bdc Representative jobs in Raleigh, NC look for? The top searched job categories for Bdc Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Bdc Representative jobs? Cities near Raleigh, NC with the most Bdc Representative job openings:
Bdc Representative jobs near you

Business Development Representative - Virtual/Remote

FRIKINtech DBA: VehicleLyfe

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

As a Business Development Representative at VehicleLyfe, you are the engine of our growth. You are the first voice a potential client hears — responsible for generating qualified pipeline by identifying prospects, sparking interest through outbound outreach, and booking high-quality demo appointments for our Account Executives and COO. You don’t just fill a calendar; you create the opportunities that drive revenue. Your hustle, curiosity, and discipline directly determine how fast we can bring VehicleLyfe’s mission to more businesses across the automotive landscape.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401K, Career growth and advancement opportunities for all employees, Flexible PTO policy, Paid Maternity & Paternity Leave
Culture
VehicleLyfe was founded to help dealers nurture customer relationships during all phases of their vehicle’s life. Based in Vermont, we leverage proprietary technology and automation to create personalized communications and a custom mobile optimized vehicle site for each customer. The goal is to provide timely access to vehicle ownership information and options for every customer. Our mission is simple: reduce frustration and make lifelong happy customers.
We are a small team made up of hard working humans that genuinely enjoying work with one another. Mistakes are encouraged on the path to getting it right. We break eggs here. All we ask is you take responsibility and learn from the mistake.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Come to work each day excited to help dealers improve the car shopping experience online.
  • Develop and nurture a pipeline of sales prospects to help the team achieve monthly performance targets.
  • Meet and exceed daily email and phone activity goals.
  • Partner cross-departmentally with marketing team to ensure a coordinated approach and successful new lead generation.
  • Deliver qualified product demo appointments to Sales Representatives.
  • Update CRM daily with complete lead contact information, activities, current status and pipeline stage to ensure all leads are followed in a timely manner.
EXPERIENCE / EDUCATION / COMPETENCIES
  • 1+ year of demonstrated experience working in automotive retail, BDC sales environment or automotive vendor business development.
  • Ability to work in a growth environment without micro management.
  • Capacity to manage various projects and work to tight deadlines.
  • Excellent communication skills, including written, verbal, and interpersonal.
  • Possess an ability to negotiate and navigate the pressures of setting demo appointments with busy automotive dealers.
  • Enjoy not having a cap on potential earnings and prefers to participate financially based on level of effort to help close deals.
  • Strong computer skills including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint.
  • Strategic thinker who is action-oriented with a high sense of urgency in a continually evolving and fast-paced environment.
  • Self-starting entrepreneurial mindset that thrives in an environment that requires multiple hats be worn to help the organization grow rapidly.

Requirements
Authorized to work in the US without sponsorship
Minimum 1 year of demonstrated experience working in automotive retail, BDC sales environment or automotive vendor business development
Confirm your resume will show the minimum 1 year of demonstrated experience working in automotive retail, BDC sales environment or vendor business development
Possess an ability to negotiate and navigate the pressures of setting demo appointments with busy automotive dealers
Enjoy not having a cap on potential earnings and prefers to participate financially based on level of effort to help close deals
Willing to make up to 70 cold calls per day
English
Knowledge in: Microsoft Office
Knowledge in: Experience using a CRM
Equal Opportunity Employer
VehicleLyfe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Requisition #cmnxi6tzu5o020ilh4l042mss