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Bdc Director Jobs in Kansas (NOW HIRING)

Baxter

General Application - Honda of Olathe

Olathe, KS · On-site

Sales - Retail Customer Experience Specialist, Sales Manager, Sales Director * Service - Lot Porter ... Dealership Support - Receptionist, BDC Representative, Scanner, Title Clerk, Accounting Clerk ...

Baxter

General Application - Audi Shawnee Mission

Merriam, KS · On-site

$44.50 - $55.25/hr

... direct role in that mission. We value individuals who: * Stay curious by seeking different ... Dealership Support - Receptionist, BDC Representative, Scanner, Title Clerk, Accounting Clerk ...

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Bdc Director information

See Kansas salary details

$44.6K

$112.9K

$189.1K

How much do bdc director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for bdc director in Kansas is $112,943.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $135,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Director?

To thrive as a BDC Director, you need strong leadership abilities, deep knowledge of automotive sales processes, and experience managing a Business Development Center team, often supported by a background in sales or marketing. Familiarity with CRM software, call tracking systems, and dealership management systems is typically required. Excellent communication, motivational, and analytical skills help drive team performance and customer satisfaction. These skills and qualities are essential for optimizing lead conversion, fostering a high-performing team, and ensuring a positive customer experience in a competitive automotive environment.

What is a Bdc Director?

A BDC (Business Development Center) Director is responsible for overseeing the dealership's customer relations and lead management processes, often managing a team of sales and service staff. They develop strategies to generate and convert leads, improve customer satisfaction, and ensure efficient operations using CRM tools. The role typically requires strong communication skills, industry knowledge, and experience in sales or customer service management.

What is the difference between Bdc Director vs Bdc Manager?

AspectBdc DirectorBdc Manager
ResponsibilitiesOversees the entire BDC operations, sets strategic goals, manages teams, and reports to senior management.Manages daily BDC activities, supervises staff, and ensures lead generation and customer follow-up.
Required CredentialsTypically requires experience in sales management, automotive industry knowledge, and leadership skills.Requires experience in customer service, sales, and BDC operations, often with similar certifications.
Work EnvironmentOffice-based, strategic planning, team leadership, and coordination with dealership departments.Office and dealership floor, direct supervision of BDC staff, and customer interaction.

The Bdc Director focuses on strategic leadership and overall BDC performance, while the Bdc Manager handles daily operations and team supervision. Both roles require relevant industry experience and strong communication skills, but the director's scope is broader and more strategic.

How much do Bdc directors make?

Bdc Directors typically earn between $60,000 and $120,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and benefits, with higher salaries often associated with leadership skills and industry knowledge.

What are the main challenges a BDC Director faces in managing a successful Business Development Center team?

A BDC Director often encounters challenges such as maintaining high team motivation, ensuring consistent performance across all team members, and adapting to rapidly changing sales technologies and customer expectations. The role requires balancing administrative duties with active coaching, as well as developing effective lead management strategies to maximize conversion rates. Successful BDC Directors foster strong collaboration between the BDC, sales, and service teams to ensure seamless customer experiences and drive overall dealership growth.
What are the most commonly searched types of Bdc jobs in Kansas? The most popular types of Bdc jobs in Kansas are:
What are popular job titles related to Bdc Director jobs in Kansas? For Bdc Director jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Bdc Director jobs in Kansas look for? The top searched job categories for Bdc Director jobs in Kansas are:
Bdc Director jobs near you
Infographic showing various Bdc Director job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $112,943 per year, or $54.3 per hour.

Service Business Development Coordinator

Olathe Ford Lincoln

Olathe, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Come work for the best! If you are interested in a career in the automotive business, we welcome you to apply today to join our family at Olathe Automotive Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.

Position Overview:As a BDC Representative, you will be a point of contact for our customers, providing them with exceptional service and assistance. You will be responsible for handling incoming service inquiries, scheduling appointments, and ensuring a smooth and efficient service process. Your ability to communicate effectively, build rapport with customers, and pay attention to detail will be key to your success in this role.  

Responsibilities
  • Answer customer calls and set service appointments
  • Serve as a receptionist to greet walk-in customers and direct them to the appropriate team members for further assistance
  • Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Assist customers with rental car contracts, rental pick-ups and returns
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily
Qualifications
  • At least one previous role with customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license

Benefits:

  • Health, Dental, and Vision Insurance

  • Company-paid life Insurance 

  • 401k with Company Match  

  • Paid Personal Days  

  • Paid Vacation Days 

  • Paid Holidays 

  • Paid Volunteer Day 

  • New Car Discounts 

  • RV Discounts for renting and buying 

  • Discounts on Products and Services  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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