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Bdc Call Center Representative Jobs (NOW HIRING)

CarGuys Inc.

BDC Representatives

Alhambra, CA

$89K/yr

Meet daily and monthly appointment and performance goals BDC REPRESENTATIVE QUALIFICATIONS * Experience in automotive BDC, call center, customer service, or sales preferred * Strong communication and ...

Posted today

Wise Auto Group

Service BDC Representative

Vallejo, CA · On-site

$17 - $22.50/hr

The Service BDC Representative is responsible for handling inbound and outbound communications with ... Previous BDC, call center, or customer service experience preferred (automotive is a plus) * Strong ...

Wise Auto Group

Service BDC Representative

Vallejo, CA · On-site

$17 - $22.50/hr

The Service BDC Representative is responsible for handling inbound and outbound communications with ... Previous BDC, call center, or customer service experience preferred (automotive is a plus) * Strong ...

Legacy Chevrolet GMC of Waxahachie

Be Seen First

Automotive Sales BDC call center representive

Waxahachie, TX · On-site

$48K - $80K/yr

The Automotive Sales BDC Call Center Representative plays a crucial role in managing and nurturing both inbound and outbound leads to drive sales appointments and enhance customer satisfaction. This ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$18/hr

As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests ... The first goal is to provide an exceptional experience to our current guests when they call in and ...

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Bdc Call Center Representative information

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How much do bdc call center representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for bdc call center representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a BDC Call Center Representative?

BDC Call Center Representatives, or Business Development Center Call Center Representatives, are professionals who handle inbound and outbound calls for businesses, often in the automotive industry. Their primary responsibilities include responding to customer inquiries, scheduling appointments, following up with leads, and supporting the sales and service departments. They play a key role in customer relationship management by ensuring prompt and accurate communication between the business and its clients. BDC representatives are often the first point of contact for potential customers and are crucial in generating and nurturing sales opportunities.

What are the key skills and qualifications needed to thrive as a BDC Call Center Representative?

To thrive as a BDC Call Center Representative, strong verbal communication, active listening, and organizational skills are essential, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is commonly required. Exceptional interpersonal skills, patience, and resilience help representatives build rapport with customers and handle high-pressure situations effectively. These skills ensure efficient customer service, lead generation, and positive client experiences, which are critical for business growth and reputation.

What are some common challenges BDC Call Center Representatives face, and how can they overcome them?

BDC Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting performance targets. Staying organized, actively listening to customers, and using effective communication techniques can help overcome these challenges. Additionally, leveraging CRM tools and participating in regular training sessions can improve efficiency and build confidence in resolving customer inquiries. Collaborating closely with sales and service teams also ensures accurate information is relayed and fosters a supportive work environment.

What is the difference between Bdc Call Center Representative vs Customer Service Representative?

AspectBdc Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer sales or communication certificationsHigh school diploma; customer service training often provided
Work EnvironmentCall center setting, primarily inbound and outbound callsVaries; call centers, retail, or office settings
Employer & Industry UsageAutomotive, finance, and sales industriesRetail, telecom, healthcare, and various service sectors

The Bdc Call Center Representative focuses on sales and lead generation within call centers, often in automotive or finance industries. Customer Service Representatives handle a broader range of customer inquiries across various sectors. While both roles require communication skills and call center experience, Bdc reps typically emphasize sales, whereas customer service roles prioritize support and problem-solving.

Is being a Bdc Call Center Representative a good job?

A Bdc Call Center Representative is responsible for handling customer inquiries and generating sales leads through phone calls, often requiring strong communication and sales skills. The job typically offers hourly wages or commissions, with schedules that may include evenings and weekends, and can provide opportunities for skill development and career advancement in customer service or sales roles.
More about Bdc Call Center Representative jobs

What states have the most Bdc Call Center Representative jobs?

States with the most job openings for Bdc Call Center Representative jobs include:

What job categories do people searching Bdc Call Center Representative jobs look for?

The top searched job categories for Bdc Call Center Representative jobs are:

Bdc Call Center Representative jobs near you
Infographic showing various Bdc Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

BDC Representatives

CarGuys Inc.

Alhambra, CA

$89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 hours ago

Posted today

Job description

AUTOMOTIVE BDC REPRESENTATIVE / INTERNET SALES COORDINATOR / CUSTOMER SERVICE REP – UP TO $89,000+ PER YEAR
CarGuys Inc. – High-Paying Automotive BDC Jobs Nationwide

LOCATION

Nationwide automotive BDC representative opportunities with dealerships and dealer groups

JOB TYPE

Full-Time
Base Pay + Commission + Bonuses

ABOUT THE ROLE

CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects BDC representatives, internet sales coordinators, and customer service representatives with top-performing automotive dealerships across the U.S. and Canada.

We work with employers actively hiring automotive BDC representatives and internet sales agents who specialize in handling inbound leads, phone calls, and customer follow-up. Our clients provide the opportunity—you choose the best fit.

WHAT OUR CLIENTS OFFER
  • High Earning Potential for BDC Representatives
    • Competitive base pay
    • Commission and performance bonuses
  • High-Volume Dealership Environments
    • Strong lead flow and internet traffic
    • CRM tools and training provided
  • Career Growth Opportunities
    • Advancement into automotive sales or BDC management
    • Ongoing training in CRM systems and sales processes
WHY WORK WITH CARGUYS INC.
  • Access to top automotive BDC representative and customer service jobs
  • Personalized job matching
  • No cost to candidates — employers retain our services
BDC REPRESENTATIVE RESPONSIBILITIES
  • Handle inbound calls, internet leads, and customer inquiries
  • Schedule sales and service appointments
  • Follow up with customers via phone, email, and text
  • Manage leads and communication within CRM systems
  • Confirm appointments and maintain consistent follow-up
  • Support dealership sales teams and increase showroom traffic
  • Meet daily and monthly appointment and performance goals
BDC REPRESENTATIVE QUALIFICATIONS
  • Experience in automotive BDC, call center, customer service, or sales preferred
  • Strong communication and phone skills
  • Ability to manage high call volume and internet leads
  • Basic computer and CRM skills
  • Customer-focused and goal-driven mindset
BDC REPRESENTATIVE SKILLS

Skills include customer service, communication, phone handling, inbound and outbound calls, appointment setting, lead management, CRM systems, customer follow-up, and sales support. Experience working as a BDC representative, internet sales coordinator, customer service representative, call center agent, or appointment setter in a dealership or automotive environment is highly valued.

Strong ability to manage internet leads, handle objections, schedule appointments, and maintain consistent communication with customers.

Keywords: BDC representative, automotive BDC, internet sales coordinator, customer service representative, call center representative, appointment setter, dealership BDC, CRM, inbound calls, outbound calls, lead management

HOW IT WORKS

You are applying through CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter. Automotive dealerships and dealer groups partner with us to hire BDC representatives and customer service professionals. If selected, your resume will be forwarded to a local employer.

APPLY TODAY

Apply now to connect with high-paying automotive BDC representative and customer service opportunities.

CARGUYS INC.

America’s and Canada’s #1 Automotive Recruiter #ZR