Processes Digital Banking daily work including setup, maintenance, end of day and settlement for online banking and treasury management. Essential Functions Reasonable accommodations may be made to ...
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Processes Digital Banking daily work including setup, maintenance, end of day and settlement for online banking and treasury management. Essential Functions Reasonable accommodations may be made to ...
Quick apply
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Banking information
See Reston, VA salary details
$11.4K - $21.8K
0% of jobs
$21.8K - $32.2K
0% of jobs
$32.2K - $42.5K
0% of jobs
$42.5K - $52.9K
13% of jobs
$63K is the 25th percentile. Wages below this are outliers.
$52.9K - $63.2K
13% of jobs
The median wage is $70.6K / yr.
$63.2K - $73.6K
35% of jobs
$73.6K - $83.9K
8% of jobs
$83.9K - $94.3K
3% of jobs
$101K is the 75th percentile. Wages above this are outliers.
$94.3K - $104.6K
5% of jobs
$104.6K - $115K
5% of jobs
$115K - $125.4K
18% of jobs
$11.4K
$84.9K
$125.4K
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| Aspect | Banking | Loan Officer |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles require degrees in finance or related fields | High school diploma; often requires licensing or certification (e.g., NMLS) |
| Work Environment | Bank branches, offices, online platforms | Bank branches, client meetings, online communication |
| Employer & Industry Usage | Financial institutions, banks, credit unions | Banks, mortgage companies, lending institutions |
| Common Search & Comparison | General banking roles, customer service, financial services | Loan processing, mortgage lending, credit analysis |
Banking is a broad industry encompassing various roles in financial services, while a Loan Officer specializes in evaluating and approving loan applications. Loan Officers focus specifically on lending processes within the banking sector, often requiring specialized licensing. Both roles are integral to banking operations but differ in scope and responsibilities.
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Medical, Dental, Vision, Life, Retirement, PTO
Posted 23 days ago
Burke & Herbert Bank rating
5.6
Based on 8 frontline employees who took The Breakroom Quiz
132nd of 141 rated banks
Job description
Acts as a subject matter expert for all Digital Banking products, services, systems and enrollment. Processes Digital Banking daily work including setup, maintenance, end of day and settlement for online banking and treasury management.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provides support for digital banking, including product fulfillment and daily production work.
- Acts as a technical support resource and Subject Matter Expert for digital banking products, services and systems.
- Acts as a liaison with digital banking and Treasury Management product vendors to facilitate implementation and periodic maintenance of products.
- Provides support for commercial account billing and account analysis.
- Post and review daily transactions from various sources and prepares daily ACH settlement for management approval.
- Assist with processing work related to Treasury Management services (Wires, RDC, ACH, Positive Pay, etc.)
- Monitors transaction activity and system alerts to identify and mitigate fraud.
- Prepares and maintains various reports for tracking, compliance and management review.
- Investigates, resolves and reports Regulation E (ACH) claims in accordance with bank procedures and regulatory requirements.
- Reviews and processes digital banking enrollment and maintenance requests, and related services.
- Answers questions from internal and external customers in a timely, effective and courteous manner.
- Provide support and process requests received through the digital banking account-opening channel.
- Works closely with branches and other departments to identify and resolve operational/reporting questions.
- Utilizes and periodically reviews departmental procedures to ensure compliance with bank expectations, product enhancements and regulatory requirements.
- Assist in implementing new products/services/systems, helps to ensure processes and procedures adhere to compliance laws and regulations, and participate in system releases/enhancements.
- Archive daily work into the shared drive and Bank's document repository system.
- Responsible for complying with department procedures as documented within the BSA Compliance Program Operating Manual.
- Remains current on relevant compliance laws, regulatory requirements and changes Digital Banking products and services.
- Perform additional duties as assigned.
- Excellent customer service skills.
- Working knowledge of the Bank's products and services, account set-up standards and documentation requirements.
- Proficient in the use of Microsoft Office products, standard office equipment and JHA core system.
- Ability to multitask with good organizational skills and attention to detail.
- Good analytical and strong data entry skills.
- Excellent oral and written communication skills.
- Ability to work effectively both independently and as part of a team.
- Requires minimum of two (2) years banking industry or other relevant experience, sales and service or previous Treasury Management Services and Digital Banking experience.
- High School Diploma or equivalent.
- Prior experience in Automated Clearing House (ACH) and Regulation E dispute processing preferred.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About Burke & Herbert Bank
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Alexandria, VA, US