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Online Banking Jobs in Reston, VA (NOW HIRING)

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Online Banking information

See Reston, VA salary details

$31.7K

$40.6K

$47.9K

How much do online banking jobs pay per year?

As of Aug 24, 2026, the average yearly pay for online banking in Reston, VA is $40,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $44,700.00 per year, depending on experience, location, and employer.

What is online banking?

Online banking is a digital service offered by banks that allows customers to manage their financial accounts over the internet. With online banking, you can check account balances, transfer money, pay bills, and access other banking services from your computer or mobile device, anytime and anywhere. This convenience helps users save time and avoid visiting a physical bank branch. Most banks offer secure websites and mobile apps to ensure the safety and privacy of your transactions.

What are the key skills and qualifications needed to thrive in an online banking role?

To thrive in an Online Banking role, you need a solid understanding of financial services, online transaction processes, and customer account management, often supported by a degree in finance or related fields. Familiarity with digital banking platforms, cybersecurity protocols, and CRM systems is typically required. Excellent problem-solving, attention to detail, and strong communication skills help build trust and efficiently address customer concerns. These skills ensure secure, seamless, and user-friendly banking experiences for clients in a technology-driven environment.

What are some common challenges faced by professionals working in online banking, and how can applicants prepare to address them?

Professionals in online banking often encounter challenges such as staying ahead of rapidly evolving technology, ensuring robust cybersecurity, and addressing customer concerns efficiently in a digital environment. Applicants can prepare by staying current with fintech trends, obtaining relevant certifications in cybersecurity, and developing strong problem-solving and communication skills to assist clients remotely. Emphasizing adaptability and continuous learning will help candidates excel in this fast-paced, tech-driven sector.

What is the difference between Online Banking vs Bank Teller?

AspectOnline BankingBank Teller
Required CredentialsBasic banking knowledge, sometimes certificationsHigh school diploma, customer service skills
Work EnvironmentRemote, digital platformBank branch, in-person
Employer & Industry UsageFinancial institutions, banksBank branches, retail banking
Common Search & Comparison IntentConvenience, digital banking servicesIn-person service, cash handling

Online Banking involves managing accounts and performing transactions via digital platforms, offering convenience and 24/7 access. Bank Tellers work in physical branches, assisting customers face-to-face with transactions and inquiries. While both roles serve banking customers, Online Banking emphasizes remote digital services, whereas Bank Tellers provide in-person assistance.

What are the most commonly searched types of Banking jobs in Reston, VA?

The most popular types of Banking jobs in Reston, VA are:

What are popular job titles related to Online Banking jobs in Reston, VA?

For Online Banking jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Online Banking jobs in Reston, VA look for?

The top searched job categories for Online Banking jobs in Reston, VA are:

What cities near Reston, VA are hiring for Online Banking jobs?

Cities near Reston, VA with the most Online Banking job openings:

Online Banking jobs near you

Digital Banking Specialist

Alexandria, VA • On-site

Burke & Herbert Bank
Commercial Banking • 201 - 500 employees

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

148th of 172 rated banks

Recommended by parents

Respectful managers

Learn more about Burke & Herbert Bankexternal

$21 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Acts as a subject matter expert for all Digital Banking products, services, systems and enrollment. Processes Digital Banking daily work including setup, maintenance, end of day and settlement for online banking and treasury management.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provides support for digital banking, including product fulfillment and daily production work.
  • Acts as a technical support resource and Subject Matter Expert for digital banking products, services and systems.
  • Acts as a liaison with digital banking and Treasury Management product vendors to facilitate implementation and periodic maintenance of products.
  • Provides support for commercial account billing and account analysis.
  • Post and review daily transactions from various sources and prepares daily ACH settlement for management approval.
  • Assist with processing work related to Treasury Management services (Wires, RDC, ACH, Positive Pay, etc.)
  • Monitors transaction activity and system alerts to identify and mitigate fraud.
  • Prepares and maintains various reports for tracking, compliance and management review.
  • Investigates, resolves and reports Regulation E (ACH) claims in accordance with bank procedures and regulatory requirements.
  • Reviews and processes digital banking enrollment and maintenance requests, and related services.
  • Answers questions from internal and external customers in a timely, effective and courteous manner.
  • Provide support and process requests received through the digital banking account-opening channel.
  • Works closely with branches and other departments to identify and resolve operational/reporting questions.
  • Utilizes and periodically reviews departmental procedures to ensure compliance with bank expectations, product enhancements and regulatory requirements.
  • Assist in implementing new products/services/systems, helps to ensure processes and procedures adhere to compliance laws and regulations, and participate in system releases/enhancements.
  • Archive daily work into the shared drive and Bank's document repository system.
  • Responsible for complying with department procedures as documented within the BSA Compliance Program Operating Manual.
Other duties
  • Remains current on relevant compliance laws, regulatory requirements and changes Digital Banking products and services.
  • Perform additional duties as assigned.
Skills/Abilities
  • Excellent customer service skills.
  • Working knowledge of the Bank's products and services, account set-up standards and documentation requirements.
  • Proficient in the use of Microsoft Office products, standard office equipment and JHA core system.
  • Ability to multitask with good organizational skills and attention to detail.
  • Good analytical and strong data entry skills.
  • Excellent oral and written communication skills.
  • Ability to work effectively both independently and as part of a team.
Education and Experience
  • Requires minimum of two (2) years banking industry or other relevant experience, sales and service or previous Treasury Management Services and Digital Banking experience.
  • High School Diploma or equivalent.
  • Prior experience in Automated Clearing House (ACH) and Regulation E dispute processing preferred.

Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
For Applicants located in Northern Viriginia (VA): The anticipated salary range for this position is $21.00-$24.00 per hour.
The ranges listed for Viriginia and/or Maryland represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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