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Bank Collections Jobs in Delaware (NOW HIRING)

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... collections and cash flows. You will ensure timely reconciliation of customer payments, maintain ... Responsibilities § Complete daily bank and customer payment reconciliation, researching any ...

Compliance Manager

Wilmington, DE · On-site +1

$129K - $140K/yr

Experience at a national bank, in credit card compliance * Specific experience in collections and recovery compliance, including familiarity with AI/ML-driven contacting models * Familiarity with ...

... banking and financial industry standards. Key Responsibilities Architecture & Design * Lead ... Deep understanding of multi-threading, concurrency, collections, JVM internals, and performance ...

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Bank Collections information

See Delaware salary details

$12

$21

$30

How much do bank collections jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bank collections in Delaware is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a bank collections?

A Bank Collections job involves contacting customers who have overdue accounts to arrange payment and help them resolve outstanding debts. Collections agents work with individuals or businesses to negotiate payment plans, provide information on account status, and, if necessary, escalate cases to legal or recovery departments. Strong communication, negotiation, and problem-solving skills are essential to succeed in this role.

What are the key skills and qualifications needed to thrive in bank collections?

To thrive in Bank Collections, you need a solid understanding of financial regulations, debt recovery processes, and strong analytical abilities, often supported by a background in finance or customer service. Familiarity with collections management systems, CRM software, and knowledge of FDCPA (Fair Debt Collection Practices Act) guidelines are typically required. Excellent negotiation, problem-solving, and interpersonal skills distinguish top performers in this position. These skills ensure effective debt recovery while maintaining customer relationships and compliance with legal standards.

What are some typical challenges faced by professionals working in bank collections?

Professionals in Bank Collections often encounter challenges such as dealing with unresponsive or distressed customers, meeting collection targets under time constraints, and navigating complex financial situations. Balancing assertiveness with empathy is key when communicating with clients to find effective solutions for repayment. Additionally, staying up to date on changing regulations and maintaining accurate documentation are essential to avoid compliance issues. The role can be fast-paced, requiring resilience and adaptability to handle difficult conversations and high call volumes. However, overcoming these challenges can lead to valuable experience and opportunities for advancement within banking operations or credit management.

What does a bank collections specialist do at a bank?

A bank collections specialist is responsible for managing overdue accounts by contacting customers to arrange payments, resolving billing issues, and minimizing financial losses for the bank. They often use collection software and require strong communication and negotiation skills to recover delinquent funds efficiently.

What are popular job titles related to Bank Collections jobs in Delaware?

For Bank Collections jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Bank Collections jobs in Delaware look for?

The top searched job categories for Bank Collections jobs in Delaware are:

Infographic showing various Bank Collections job openings in Delaware as of August 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $44,685 per year, or $21.5 per hour.

Store Manager - Seaford

EMG Acquisition Group

Seaford, DE • On-site

Full-time

Medical, PTO

Posted 10 days ago


Job description

What's it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family.MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management.


The Store Manager's responsibilities include but not limited to maintaining effective operation and continued growth of the office with the direction of the District Mgr. Provide leadership, accept loan payments, collections, the ability to prioritize and make on-the-spot decisions regarding customer transactions, ability to work in a fast-paced environment, works well under pressure, revenue growth and demonstrates competency and accountability with store operational standards.

Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone.

Regarding COVID:

Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and haveinvested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we've established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority.

Join our team today!

Benefits:

MLC employees enjoy a wide range of benefits including:

  • On-the-Job Training
  • Contests and Bonuses
  • No Late Evenings
  • No Sundays
  • Health Insurance
  • Paid Time Off
  • Company Holidays
  • Direct Deposit
  • Payroll Advance Program

Requirements


With the opportunity to join our team at any of our growing number of locations throughout the country, there's plenty of places you can start a great career. By connecting face-to-face with our customers, you engage with the most important people in our business and help them with the lending services that keep their lives moving forward.


In the fun and fast-paced environment of our retail stores, your passion for customer service makes you an integral part of Minute Loan Center. With the full support of your peers and our organization, you'll have everything you need to provide an exceptional experience to every customer who walks through our door.


  • Provide exceptional customer service and ensure that transactions are completed properly.
  • Provide on-site training instruction on all aspects of leadership, company procedures and policies.
  • Ensure office staff fully comprehends their job description and understands our computer system.
  • Maintain an on-going marketing strategy and marketing tracking sheets for the store.
  • Control cash flow, balancing and audits while maintaining company standards.
  • Ensure procedures outlining opening, closing, banking, collections, audits, and other company policies are followed daily.
  • Provide guidance in all aspects of operations.
  • Recognize and develop skills/abilities of associates in order to meet store and company objectives.
  • Review all available reports for operating results of the store daily, weekly and monthly to identify areas of opportunity for increased profits and decreased expenses.
  • Establish marketing strategies that would help the store grow.
  • Maintain company standards as related to staffing, operations, marketing, collections and customer service.