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Bank Assistant Jobs (NOW HIRING)

About this Role A Commercial Banking Assistant ensures the accuracy, timely processing, and ... First Bank generally does not hire at or near the top of the stated range. The range is driven by ...

Provide an excellent experience for clients and act as the face of the Bank. * Assist clients in achieving financial goals by referring Bank products and services. * Refer clients to other Bank ...

Provide an excellent experience for clients and act as the face of the Bank. * Assist clients in achieving financial goals by referring Bank products and services. * Refer clients to other Bank ...

Banker

Cheney, WA · On-site

$19/hr

Provide an excellent experience for clients and act as the face of the Bank. * Assist clients in achieving financial goals by referring Bank products and services. * Refer clients to other Bank ...

Banker

Mount Shasta, CA · On-site

$19/hr

Provide an excellent experience for clients and act as the face of the Bank. * Assist clients in achieving financial goals by referring Bank products and services. * Refer clients to other Bank ...

Banker

El Cajon, CA · On-site

$20/hr

Provide an excellent experience for clients and act as the face of the Bank. * Assist clients in achieving financial goals by referring Bank products and services. * Refer clients to other Bank ...

Banker

El Cajon, CA · On-site

$20/hr

Provide an excellent experience for clients and act as the face of the Bank. * Assist clients in achieving financial goals by referring Bank products and services. * Refer clients to other Bank ...

Banker

Mount Shasta, CA · On-site

$19/hr

Provide an excellent experience for clients and act as the face of the Bank. * Assist clients in achieving financial goals by referring Bank products and services. * Refer clients to other Bank ...

Banker

Twin Falls, ID · On-site

$19/hr

Provide an excellent experience for clients and act as the face of the Bank. * Assist clients in achieving financial goals by referring Bank products and services. * Refer clients to other Bank ...

Banker

El Cajon, CA · On-site

$20/hr

Provide an excellent experience for clients and act as the face of the Bank. * Assist clients in achieving financial goals by referring Bank products and services. * Refer clients to other Bank ...

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Bank Assistant information

See salary details

$20.5K

$52.8K

$103K

How much do bank assistant jobs pay per year?

As of Jul 17, 2026, the average yearly pay for bank assistant in the United States is $52,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $58,000.00 per year, depending on experience, location, and employer.

What does a bank assistant do?

A bank assistant supports daily banking operations by handling customer inquiries, processing transactions, and maintaining account records. They often assist with opening new accounts, verifying customer identities, and using banking software, requiring good communication skills and attention to detail.

What are the key skills and qualifications needed to thrive as a Bank Assistant, and why are they important?

To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.

What are Bank Assistants?

Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.

What bank is paying $25 an hour?

Bank assistant roles typically do not pay $25 an hour as starting wages; however, experienced bank assistants or those in specialized roles may earn around that amount or higher depending on location and responsibilities. Salaries vary by region, experience, and the bank's pay scale, with some financial institutions offering competitive wages for skilled support staff.

How much does a bank assistant get paid?

The average salary for a bank assistant typically ranges from $25,000 to $40,000 per year, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Some roles also offer benefits such as health insurance and retirement plans.

What are some typical challenges Bank Assistants face when interacting with customers, and how can they handle them effectively?

Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.

What is the difference between Bank Assistant vs Bank Teller?

AspectBank AssistantBank Teller
Primary RoleSupports banking operations, handles customer inquiries, assists with account managementProcesses transactions, deposits, withdrawals, and cash handling
Required SkillsCustomer service, basic banking knowledge, communication skillsCash handling, accuracy, customer service
CertificationsOften no formal certification required; some banks prefer basic banking coursesLikewise, minimal formal certification; on-the-job training common
Work EnvironmentBank branches, customer service desksBank counters, teller stations

Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.

Which bank job is easy to get?

Entry-level positions such as bank tellers or customer service representatives are generally easier to obtain due to lower experience requirements and high turnover. These roles often require basic skills, a high school diploma, and sometimes on-the-job training, making them accessible for many job seekers.
What cities are hiring for Bank Assistant jobs? Cities with the most Bank Assistant job openings:
What are the most commonly searched types of Bank jobs? The most popular types of Bank jobs are:
What states have the most Bank Assistant jobs? States with the most job openings for Bank Assistant jobs include:
Infographic showing various Bank Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,841 per year, or $25.4 per hour.
Commercial Banking Assistant I/II

Commercial Banking Assistant I/II

Trustmark Bank

Huntsville, AL • On-site

Full-time

Posted 20 days ago


Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

44th of 149 rated banks


Job description

Overview
The purpose of this job is to provide support for multi assigned Commercial Relationship Managers in serving the needs of clients and prospects, with regard to loans, deposits, investments, trusts, and insurance products. Support should be provided in all aspects of the commercial lending process to include successful loan closings, and portfolio management subsequent to loan closings. This position will get instructions from the Commercial Banking Support Manager while supporting the assigned Commercial Relationship Managers.
This position may be filled as a I/II based on additional qualifications and responsibilities.
Responsibilities
  • Provide administrative support for the department. Duties include, but not limited to answering phones and referring calls to appropriate staff, coordinating officer calendars and scheduling appointments, preparing correspondence, memos, reports, ordering supplies and maintenance requests, training new associates, opening and distributing mail, and preparing expense reports
  • Gather information and prepare loan applications, disburse loan advances, accurately quote payoffs, order credit reports, pull financial statements, collect and review documentation for accuracy and compliance prior to submission for processing, manage exception list, work closely with Relationship Managers in attaining and approving collateral releases, complete, file and release Universal Commercial Code (UCCs), complete application for Letters of Credit, and retrieve and utilize information on sweep accounts
  • Interface with other departments including branch personnel, Loan Operations, Central Document Processing (CDP), Wire Transfer, Treasury Services, Mail Distribution, Trust, Compliance, Credit Analysis and Credit Operations, and the Legal Department
  • Assisting customers with general banking functions (post close) as needed including transferring funds, wires, and balancing checking accounts
  • Provide excellent customer service to all clients, internally and externally
  • Perform additional duties as assigned.

Qualifications
Qualifications for Commercial Banking Assistant I:
  • High school diploma
  • Minimum of two (2) years of previous experience as a business banking assistant or relevant general banking or general assistant experience
  • Accounting and mathematical aptitude
  • Due to the critical element of customer exposure, the qualified associate must demonstrate excellent customer service ability in addition to each of the following:
    • Excellent interpersonal skills
    • Good organizational skills with demonstrable ability to multitask
    • Good communication skills (verbal and written) while demonstrating ability to use lending terminology
    • Good time management skills
    • Intermediate computer skills, including function ability with Word, Excel, and preferably other bank systems (such as nCino, OnDemand, Outlook, etc.) necessary to perform tasks (typing skills- test 30 wpm)
    • MUST be able to exercise confidentiality with sensitive information
  • 2-year degree with business administration emphasis preferred
  • Knowledge of general banking and business banking procedures and practices preferred

Qualifications for Commercial Banking Assistant II:
  • Minimum of five (5) years of experience as a Community Banking Assistant I or proven equivalent
  • Knowledge of advanced banking and commercial lending procedures and practices
  • Familiarity with legal concepts involving commercial lending and knowledge of when and whom to forward escalated concerns.
  • Functional understanding of UCCs, Deeds of Trust, Borrowing Base Certificates, Letters of Credit, and Sweep Accounts
  • Due to the critical element of customer exposure, the qualified associate must demonstrate excellent customer service ability in addition to each of the following:
  • Excellent interpersonal skills
  • Excellent organizational skills with demonstrable ability to effectively multitask.
  • Excellent communication skills (verbal and written) while demonstrating ability to effectively use lending terminology.
  • Excellent time management skills
  • Advanced computer skills, including proficiency in Word, Excel, PowerPoint, and other bank systems (such as nCino, OnDemand, Outlook, etc.) necessary to perform tasks.
  • MUST be able to exercise confidentiality with sensitive information.

Preferred:
  • College degree

Physical Requirements/Working Conditions: Must be able to sit or stand for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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