... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
Quick apply
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
Quick apply
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
Quick apply
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
Quick apply
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
... back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in ...
Benefit of efficient infrastructure and back-office functions * Option of working a 4-day work week * No state income tax Your New Community - Northern Nevada: * Less than 30 minutes from beautiful ...
Benefit of efficient infrastructure and back-office functions * Option of working a 4-day work week * No state income tax Your New Community - Northern Nevada: * Less than 30 minutes from beautiful ...
Reno, NV · On-site
$22.16 - $31.03/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Reno, NV · On-site
$22.16 - $31.03/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Benefit of efficient infrastructure and back-office functions * Option of working a 4-day work week * No state income tax Your New Community - Northern Nevada: * Less than 30 minutes from beautiful ...
Benefit of efficient infrastructure and back-office functions * Option of working a 4-day work week * No state income tax Your New Community - Northern Nevada: * Less than 30 minutes from beautiful ...
Reno, NV · On-site
$17.75 - $22.75/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Reno, NV · On-site
$17.75 - $22.75/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Reno, NV · On-site
$17.75 - $22.75/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Reno, NV · On-site
$17.75 - $22.75/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Be Seen First
Reno, NV · On-site
Freedom Warranty provides extensive training, back-office support, and highly-rated customer and client support to ensure your success. Highly Regarded Service: We have a reputation for delivering 5 ...
Quick apply
Be Seen First
Reno, NV · On-site
Freedom Warranty provides extensive training, back-office support, and highly-rated customer and client support to ensure your success. Highly Regarded Service: We have a reputation for delivering 5 ...
Reno, NV · On-site
$17.75 - $22.75/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Reno, NV · On-site
$17.75 - $22.75/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Reno, NV · On-site
$17.75 - $22.75/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Reno, NV · On-site
$17.75 - $22.75/hr
Position Purpose Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group ...
Interviews, assists with training and supervises all front and back office staff working in the assigned clinic. * Assists MSC Manager with the Just Culture process and employee termination as needed.
Interviews, assists with training and supervises all front and back office staff working in the assigned clinic. * Assists MSC Manager with the Just Culture process and employee termination as needed.
Reno, NV · On-site
$17 - $22/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$17 - $22/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$17 - $22/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$17 - $22/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$17 - $22/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$17 - $22/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$17 - $22/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$17 - $22/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$23.28 - $32.59/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$23.28 - $32.59/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$23.28 - $32.59/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
Reno, NV · On-site
$23.28 - $32.59/hr
This position is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking ...
$13.42 - $14.64
2% of jobs
$14.64 - $15.86
5% of jobs
$15.86 - $17.08
9% of jobs
$17.81 is the 25th percentile. Wages below this are outliers.
$17.08 - $18.30
14% of jobs
$18.30 - $19.52
16% of jobs
The median wage is $19.77 / hr.
$19.52 - $20.74
18% of jobs
$21.79 is the 75th percentile. Wages above this are outliers.
$20.74 - $21.96
13% of jobs
$21.96 - $23.18
11% of jobs
$23.18 - $24.40
7% of jobs
$24.40 - $25.62
3% of jobs
$25.62 - $26.84
2% of jobs
$13
$20
$26
| Aspect | Back Office | Customer Service Representative |
|---|---|---|
| Primary Responsibilities | Processing transactions, data entry, administrative support | Assisting customers, answering inquiries, resolving issues |
| Work Environment | Office setting, often behind the scenes | Frontline, direct interaction with clients |
| Required Skills | Attention to detail, administrative skills, basic technical knowledge | Communication skills, problem-solving, customer focus |
| Common Certifications | None typically required, but relevant certifications can help | Customer service certifications (e.g., CCSP) beneficial |
Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.
Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

Full-time
Re-posted 25 days ago
Our company is seeking a highly organized and detail-oriented ROI Representative to join our team. The ideal candidate for this position will be responsible for:
- Processing all types of medico/legal, first party, and third party ROI requests in accordance with federal and VA rules, regulations, and directives.
- Processing duplicate records from paper charts.
- Retrieving documents from electronic health records.
- Coordinating requests for information from Radiology and Pathology Lab.
- Providing customer service to VA Veterans and associates for all types of ROI requests and questions.
- Providing back-office ROI support services.
We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in medical records or health information management, we encourage you to apply for this exciting opportunity.
Requirements:- High school diploma or equivalent.
- At least 2 years of experience in medical records or health information management.
- Knowledge of federal and VA rules, regulations, and directives related to ROI.
- Proficient in Microsoft Office Suite.
- Excellent communication and customer service skills.
- Ability to work independently and in a team environment.
- Strong attention to detail and organizational skills.
PI286110362