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Back Office Representative Jobs (NOW HIRING)

unicare

Back Office - Medical Assistant I

Moreno Valley, CA

$19.25 - $24.25/hr

Process front and back patients check out to ensure completeness. Assist with the training of ... Represent the organization in a positive and professional manner at all times. * Comply with all ...

unicare

Back Office - Medical Assistant I

Moreno Valley, CA · On-site

$19.25 - $24.25/hr

Process front and back patients check out to ensure completeness. Assist with the training of ... Represent the organization in a positive and professional manner at all times. * Comply with all ...

unicare

Back Office - Medical Assistant I

Ontario, CA · On-site

$18.75 - $23.75/hr

Process front and back patients check out to ensure completeness. Assist with the training of ... Represent the organization in a positive and professional manner at all times. * Comply with all ...

unicare

Back Office - Medical Assistant I

Ontario, CA · On-site

$18.75 - $23.75/hr

Process front and back patients check out to ensure completeness. Assist with the training of ... Represent the organization in a positive and professional manner at all times. * Comply with all ...

unicare

Back Office - Medical Assistant I

Colton, CA

$19 - $23.75/hr

Process front and back patients check out to ensure completeness. Assist with the training of ... Represent the organization in a positive and professional manner at all times. * Comply with all ...

unicare

Back Office - Medical Assistant I

Pomona, CA · On-site

$18.50 - $23.25/hr

Process front and back patients check out to ensure completeness. Assist with the training of ... Represent the organization in a positive and professional manner at all times. * Comply with all ...

unicare

Back Office - Medical Assistant I

Colton, CA · On-site

$19 - $23.75/hr

Process front and back patients check out to ensure completeness. Assist with the training of ... Represent the organization in a positive and professional manner at all times. * Comply with all ...

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Back Office Representative information

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$19

$30

How much do back office representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for back office representative in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Back Office Representative vs Customer Service Representative?

AspectBack Office RepresentativeCustomer Service Representative
Primary RoleHandles administrative, processing, and support tasks behind the scenesInteracts directly with customers to address inquiries and resolve issues
Work EnvironmentOffice setting, often in banking, finance, or insurance sectorsCall centers, retail, or service centers
Required SkillsData entry, documentation, attention to detailCommunication, problem-solving, customer interaction
Common CertificationsNone typically required, but relevant certifications can be beneficialCustomer service or communication certifications

Back Office Representatives focus on administrative and support tasks within organizations, often working behind the scenes. Customer Service Representatives engage directly with clients, providing assistance and resolving issues. While both roles require strong communication skills, their work environments and daily responsibilities differ significantly.

How much is the salary of a back office representative?

The salary of a back office representative typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in high-demand sectors can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is back office work a good career?

Back office work involves administrative and support tasks such as data entry, record keeping, and customer service, often requiring skills in software tools like Excel and CRM systems. It can offer stable employment, opportunities for advancement, and regular working hours, making it a viable career option for those interested in administrative roles.

What qualifications do I need for a back office representative?

A back office representative typically needs a high school diploma or equivalent, strong organizational and communication skills, and proficiency in office software such as Microsoft Office. Some roles may require experience in data entry, customer service, or administrative tasks, and familiarity with industry-specific tools can be beneficial.
More about Back Office Representative jobs

What job categories do people searching Back Office Representative jobs look for?

The top searched job categories for Back Office Representative jobs are:

Back Office Representative jobs near you
Infographic showing various Back Office Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $40,709 per year, or $19.6 per hour.

Medical Assistant - Back Office

Planned Parenthood California Central Coast

Santa Barbara, CA

$20.50 - $25.75/hr

Full-time

Posted 8 days ago

Planned Parenthood rating

7.9

Company rating: 7.9 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

107th of 891 rated healthcare providers

Job description

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.
 
PPCCC is a trusted provider of high-quality, affordable reproductive health care along California's Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.
 

JOB SUMMARY:               
Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services.  Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all.
 
Essential Functions
  • Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.
  • Maintain patient records, checking for completeness, errors, signatures
  • Work to ensure patient satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner.
  • Provide patient education regarding reproductive, abortion & sterilization services.
  • Participate as a member of the health care team.  Attend all staff meetings, educational. programs, conferences, and meetings as required.

QUALIFICATIONS:       To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Medical Assistant Certification is required.
  • Excellent written and verbal communications.
  • Ability to relate to diverse communities.
  • Valid California Driver's license, reliable transportation and appropriate insurance
  • Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

LANGUAGE SKILLS:

English-Spanish-Mixteco trilingual skills are desirable.

Planned Parenthood California Central Coast's (PPCCC's) compensation philosophy supports the organization's mission, vision, and values. Each position has a salary based on market value and the organization's pay levels.  The starting salary for this position is $ 26.57/hour with the opportunity for advancement.  As part of our commitment to pay equity, PPCCC does not negotiate salaries.
 
Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test. 
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