Company Overview
RethinkFirst was founded in 2007 with a mission to provide scalable, evidence-based autism treatment training tools and caregiver supports to an underserved population. In 2010, Rethink launched its first solution, a suite of special needs and behavior management offerings, to support K-12 education. Over time, we expanded our offerings to support the entire behavioral health community by adding solutions in the employer (RethinkCare), provider (RethinkBH), and payor (RethinkFutures) industries, and to drive whole child wellness and success in education (RethinkEd).
Today, weโre proud to have almost 500 team members working to support over 2,000 customers worldwide as we work together to support our communities and help every individual reach their potential.
Over the past fifteen years, RethinkFirstโs mission has evolved to transform the behavioral health landscape by inspiring and empowering all individuals with behavioral health challenges and those who support them. We continue to focus on the future of transforming behavioral health through data science, analytics, and enabling value-based care. With patent-pending solutions and the largest published ASD dataset, RethinkFirst can focus on improving outcomes and having a positive impact on the millions of lives it supports.ย ย
Rethink Billing Overview
Our Billing Services Division specializes in Revenue Cycle Management, Enrollment and Credentialing, and Benefit Authorization Management services. We are growing and are looking for new team members that will offer our clients best-in-class billing services. We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. We are excited to offer the opportunity for professional and collaborative individuals to grow and be part of something exciting.
Job Summary
The RCMย Billingย Specialistย is responsible forย supporting our billing teams by working with insurance companies to ensure efficient and prompt reimbursement for therapy sessions for our customersย throughย timelyย and clean claim submission..
Job Duties:
- Ensure strict HIPAA-compliant confidentiality with all client data and claimsย
- Manage andย operateย inย multiple different billing platforms dependent on client needs which could include Azalea,ย Tebra, Centralย Reachย and/or Rethink Integrated Billing Moduleย
- Manage assigned client accounts billing scrubs for primary and secondary claimsย
- Submit claims electronically for primary and secondary payorsย
- Solve clearinghouse rejectionsย
- Submit corrected claims for billing errors, rebill projects (new plans/new year,ย new informationย on payor policies)ย
- Maintain accountย spreadsheets, billing cheat sheets, provider, and billing information including provider roster and payer policy billing rulesย
- Contribute to updatesย and communicate to Customer Billing Advocate and other members of PODย
- Provide internal reporting to team of status and issuesย for clients within PODย
- Meet internal benchmarks forย clean claims / first pass rate,ย unbilled claims, clearinghouse rejections, secondary claims, and denials for billing errorsย
- Research specific payor billing rules as neededย
- Review client billing documentation to ensure claims areย submittedย based on payor requirementsย
- Stay informed about Payor and Industry Billing rulesย
- Foster a positive work environment for team membersย
Requirements:ย - 1-2 years of billing experienceย inย speech, occupational, and ABA therapy.ย
- Strong knowledge of CPT coding and billing rules for major health insurance companiesย
- Experience working directly with large insurance companies such as Blue Cross Blue Shield, Cigna, Magellan, etc.ย
- Proficientlyย using Billing Software and Clearinghouse systems
(Azalea,ย Kareo, Waystar,ย TriZetto,ย Azalea,ย Central Reach).ย
- Proficient using Microsoft Suite (Outlook, Excel, Word).ย
Preferred Qualifications:ย - Previousย ABA,ย Speech,ย OT, and Mental Healthย billing experience.ย ย
- Minimum 1-2ย yearsโ experienceย working in an office settingย
- Minimum 1 year experience in billing both major commercial insurance companies as well as state Medicaid programsย
- Experience using insurance company websites/portalsย
- Proficient using Microsoft Suite (Outlook, Excel, Word)ย
Education:โฏย - Bachelorโs degree preferred/ HS Diploma or Equivalent requiredย
Benefits:ย
- PTO and Vacation Days after a 90-day introductory periodย
- Generous Health, Denial & Vision benefits packageย
Job Type: Full-time, Hourly, Monday-Friday (9-6 PM)ย
Remote opportunities are available only in the following states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, IA, MO, NC, NE, NY, OH, PA, SC, TN, TX, UT, VA
Our commitment to an inclusive workplaceย
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.ย
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