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Avp Quality Assurance Jobs (NOW HIRING)

Fay Servicing

AVP, Quality Assurance

Rosemont, IL · On-site

$71K - $92K/yr

The AVP ensures the QA Specialist Team reviews and reports on the adherence to company procedures, policies and directives regarding mortgage loan servicing. The AVP of QA assists the VP in ...

Fay Servicing

AVP, Quality Assurance

Rosemont, IL · Hybrid

$71K - $92K/yr

The AVP ensures the QA Specialist Team reviews and reports on the adherence to company procedures, policies and directives regarding mortgage loan servicing. The AVP of QA assists the VP in ...

American Equity

AVP, Quality Assurance

Des Moines, IA · On-site

The AVP drives transformation from traditional testing to a modern, automation-first and AI-enabled ... Enterprise QA Strategy & Transformation * Defines and leads the enterprise QA and Quality ...

American Equity

AVP, Quality Assurance

Des Moines, IA · On-site

The AVP drives transformation from traditional testing to a modern, automation-first and AI-enabled ... Enterprise QA Strategy & Transformation * Defines and leads the enterprise QA and Quality ...

Ascot Group

Senior Quality Assurance Analyst

Iselin, NJ · On-site

$110K - $120K/yr

This role will report to the AVP, Quality Assurance and the role will work out an office on a hybrid basis. Responsibilities: * Responsible for the planning and execution of project / release testing ...

Barclays

QA Macro Muni Quant AVP

New York, NY · On-site

$225K/yr

Barclays Capital Inc. seeks QA Macro Muni Quant AVP in New York, NY (multiple positions available): * Maintain and improve Muni derivatives models in the C++ analytics library and extend them to ...

State Street

AI QA Engineer, AVP

Burlington, MA · On-site

State Street is looking for a Quality Assurance Engineer focused on AI testing to join their team responsible for advancing quality engineering for AI-enabled capabilities. The role involves ...

twoharbors

AVP, Customer Care Quality

Coppell, TX · On-site

The AVP, Customer Care Quality is responsible for leading the Quality Assurance (QA) operations, customer experience survey programs, and operational audit insight functions within Customer Care.

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Avp Quality Assurance information

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How much do avp quality assurance jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for avp quality assurance in the United States is $44.87, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $54.57 per hour, depending on experience, location, and employer.

What is the difference between Avp Quality Assurance vs Quality Assurance Manager?

AspectAvp Quality AssuranceQuality Assurance Manager
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQA are often preferred
Work EnvironmentStrategic leadership role within large organizations, overseeing multiple teams or departmentsOperational role focused on managing QA teams, implementing procedures, and ensuring product quality
Employer & Industry UsageUsed in large corporations, financial institutions, and multinational companiesCommon across manufacturing, software, and service industries

While both roles focus on quality assurance, the Avp Quality Assurance typically holds a higher strategic position with broader responsibilities, whereas the Quality Assurance Manager is more involved in day-to-day operations and team management.

What are the key skills and qualifications needed to thrive as an AVP Quality Assurance, and why are they important?

To thrive as an AVP Quality Assurance, you need a deep understanding of quality management systems, regulatory compliance, and industry-specific standards, often supported by a relevant degree and experience in quality roles. Familiarity with tools like Six Sigma, ISO standards, quality auditing software, and certifications such as ASQ or Lean Six Sigma is typically expected. Leadership, analytical thinking, and strong communication skills are crucial for driving continuous improvement and managing cross-functional teams. These competencies ensure that quality standards are consistently met, risks are minimized, and organizational goals are achieved efficiently.

What are the typical challenges an AVP of Quality Assurance faces when ensuring compliance across multiple departments?

As an AVP of Quality Assurance, one of the main challenges is standardizing quality practices across diverse teams with varying processes and priorities. Ensuring consistent compliance often involves coordinating with multiple departments, managing cross-functional communication, and addressing resistance to change. Additionally, staying updated with regulatory requirements and aligning them with company goals requires proactive monitoring and continuous training. Successfully navigating these challenges helps foster a culture of quality and continuous improvement throughout the organization.

What does an AVP of Quality Assurance do?

An AVP (Assistant Vice President) of Quality Assurance is responsible for overseeing the development and implementation of quality assurance policies and procedures within an organization. They lead quality teams, ensure compliance with industry standards, and work to improve processes and product quality. The AVP collaborates with other departments to identify areas for improvement, conducts audits, and provides training on quality standards. Their role is essential for maintaining high-quality products or services and supporting continuous improvement initiatives.
More about Avp Quality Assurance jobs
What cities are hiring for Avp Quality Assurance jobs? Cities with the most Avp Quality Assurance job openings:
What states have the most Avp Quality Assurance jobs? States with the most job openings for Avp Quality Assurance jobs include:
What job categories do people searching Avp Quality Assurance jobs look for? The top searched job categories for Avp Quality Assurance jobs are:
Avp Quality Assurance jobs near you
Infographic showing various Avp Quality Assurance job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $93,338 per year, or $44.9 per hour.

AVP, Quality Assurance

Fay Servicing

Rosemont, IL • On-site

$71K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Fay Servicing is a nationally recognized mortgage servicer known for delivering borrower-focused support and investor-driven results. As a subsidiary of Fay Financial and a key part of The Fay Group, Fay Servicing specializes in managing re-performing and non-performing loans, as well other specialty products like Non-QM, jumbo, business purpose loans.
Fay Servicing's high-touch servicing model emphasizes personalized care, helping homeowners navigate escrow, payments, and hardship solutions with confidence. For clients, we offer a strategic, transparent partnership built on operational excellence, real-time reporting, and regulatory compliance. Fay's end-to-end servicing capabilities cover early-stage collections, loan modifications, property preservation, and default management. We also offer interim and business purpose servicing, including the infrastructure to oversee renovations and manage rents.
Headquartered in Tampa and operating nationwide, Fay Servicing combines deep industry expertise with cutting-edge technology to reduce risk, improve portfolio performance, and ensure an exceptional experience for both borrowers and investors.
Reporting to the VP, Quality Assurance, the primary function of the Assistant Vice President (AVP) of Quality Assurance (QA) is to oversee day to day operations of their direct employees within the Quality Assurance department. This includes but is not limited to managing the team and processes related to quality assurance while meeting service level expectations at the individual and team level.
The AVP ensures the QA Specialist Team reviews and reports on the adherence to company procedures, policies and directives regarding mortgage loan servicing. The AVP of QA assists the VP in coordinating QA efforts, including revised scorecards, sampling, reporting results, and following up on remediation.
Qualifications Include:
  • Bachelor's degree in related field preferred (or equivalent combination of years of experience with High School diploma/ GED) required
  • 3 + years' mortgage servicing
  • 5 + years' quality assurance or risk management experience
  • 5 + years in one or all of the following: foreclosure, escrow, bankruptcy, statements, payments, loss mitigation, or account management/customer service experience
  • 3 + years' management/supervisor experience required
  • Strong working knowledge of collections, customer service, loss mitigation, escrows, bankruptcy, payment processing, boarding and foreclosure
  • Demonstrated experience effectively influencing people/teams in a fast-paced, dynamic work environment
  • Previous experience leading team projects
  • Strong customer service skills
  • Strong knowledge of Microsoft Office products (Excel, Word, and Power Point)
  • Advanced experience in Black Knight LPS/MSP/Director Premier is a plus
  • Extensive knowledge of Share Point, Auditing Software and Data conversions a plus
  • Leadership and influencing skills to effectively garner support and navigate a cross-functional environment
  • Effective management skills to include talent selection, training, coaching, mentorship and performance management
  • Ability to provide effective coaching and feedback when errors are identified as part of the Sr. 2nd level reviews or when questions are raised by the team
  • Strong organizational skills; effective time management for self and team
  • Ability to effectively manage through change; agile
  • Strong problem-solving abilities; ability to analyze and interpret quality assurance data to identify opportunities and propose well-developed solutions
  • Strong verbal and written communication skills
  • Strong listening skills with the ability to facilitate meetings and effectively lead discussions
  • Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
  • Strong analytical skills
  • Strong attention to detail; strong compliance orientation; high quality of work product
  • Solid decision-making abilities coupled with sound judgment
  • Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment
  • Client focused with strong execution skills and results orientation
  • Collaborative approach to work
  • Compliance orientation
  • Self-directed; comfortable working with ambiguity and uncertainty

Submit Your Resume to Learn More
Featured Benefits
  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Disability Insurance
  • Pet Insurance
  • 401k Program with Employer Matching
  • 3 Weeks Paid Time Off (PTO)
  • Paid Holidays
  • Wellness Initiatives
  • Employee Assistance Program
  • Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation
  • The hiring range for this position is between $71,249.00 to $92,000.00 annually
  • This position is eligible for an annual discretionary bonus

Fay Cares!
The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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