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Automotive Service Writer Jobs in Alaska (NOW HIRING)

Carlile

Service Writer

Fairbanks, AK · On-site

$28.10 - $43.50/hr

... automotive functionality · Working knowledge in MS Office applications including Word, Outlook, and Excel · Excellent written, verbal, and listening skills · Ability to understand and relate ...

N C Machinery

Service Writer

Anchorage, AK · On-site

Our Service Writer position is responsible for managing the administrative areas of our work orders and is an important role within our Alaska operations. This position works closely with our service ...

N C Machinery Co.

Service Writer

Anchorage, AK · On-site

Our Service Writer position is responsible for managing the administrative areas of our work orders and is an important role within our Alaska operations. This position works closely with our service ...

Carlile

Service Writer

Fairbanks, AK · On-site

$28.10 - $43.50/hr

... automotive functionality · Working knowledge in MS Office applications including Word, Outlook, and Excel · Excellent written, verbal, and listening skills · Ability to understand and relate ...

DELTA LEASING LLC

Service Writer

Prudhoe Bay, AK · On-site

The Service Writer is a critical support role within Delta Leasing's Service Department, ensuring accurate work order management, warranty claims processing, and timely billing. This position ...

DELTA LEASING LLC

Service Writer

Prudhoe Bay, AK · On-site

The Service Writer is a critical support role within Delta Leasing's Service Department, ensuring accurate work order management, warranty claims processing, and timely billing. This position ...

Delta Leasing, LLC

Service Writer

Prudhoe Bay, AK · On-site

The Service Writer is a critical support role within Delta Leasing's Service Department, ensuring accurate work order management, warranty claims processing, and timely billing. This position ...

Delta Leasing, LLC

Service Writer

Prudhoe Bay, AK · On-site

The Service Writer is a critical support role within Delta Leasing's Service Department, ensuring accurate work order management, warranty claims processing, and timely billing. This position ...

Simard Automotive

Location Manager

Fairbanks, AK · On-site

We are looking for a versatile leader, proficient in managing diverse automotive service operations and committed to upholding our core values. Customer service and service writing are essential ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Alaska

Automotive Service Writer information

See Alaska salary details

$13

$25

$43

How much do automotive service writer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for automotive service writer in Alaska is $26.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $31.06 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

What are popular job titles related to Automotive Service Writer jobs in Alaska?

For Automotive Service Writer jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Automotive Service Writer jobs in Alaska look for?

The top searched job categories for Automotive Service Writer jobs in Alaska are:

What are popular job titles related to Automotive Service Writer jobs in AK?

For Automotive Service Writer jobs in AK, the most frequently searched job titles are:

Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,077 per year, or $26 per hour.

Service Writer

Carlile

Fairbanks, AK • On-site

$28.10 - $43.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Create initial service orders and ensure DVIRs are completed accurately.

  • Coordinate service times with technicians, shop leads, and operations to facilitate repairs.

  • Enter and verify service and repair details, billing, and invoicing in the system.

Job description

Essential Duties

·       Operate safely and in compliance with all established HSSE policies and procedures

·       Ensure DVIRs are filled out entirely and creates an initial service order

·       Work with technicians and shop leads to coordinate service times between the Shop and Operations

·       Meets with operations and equipment control to understand requirements and provide information to the Service Team

·       Act as a liaison between departments and ensure accurate communication about repair times, order completion, and dispatch notification

·       Contact operations or drivers in the case of additional work; relay details of additional work and time delay, if any

·       Enter service/repair details in the system, proofing repair descriptions

·       Confirm parts and labor are billed correctly

·       Input Vendor ROs and confirm proper invoicing

·       Check warranties, tags, and inspection dates to confirm they are current correct and that no additional repairs are required

·       Issue purchase orders; code, track, and report expenditures as directed

·      Serves as the primary point of contact for the shop, handling administrative support duties, responding to calls, distributing mail and packages, document imaging of licensing, certifications, and inspections, etc.

·       Provide excellent customer service to internal and external customers

·       Develop and maintain positive working relationships with the shop staff, peers, customers, and management

·       Performs other duties as assigned

​

Qualifications

·       High school diploma or equivalent GED

·       Two to three years administrative experience, experience in a vehicle or maintenance equipment shop preferred

Knowledge, Skills, and Abilities

·       Basic technical understanding of truck/automotive functionality

·       Working knowledge in MS Office applications including Word, Outlook, and Excel

·       Excellent written, verbal, and listening skills

·       Ability to understand and relate technical issues to the service team from non-technical descriptions and sources

·       Excellent customer service, time management, and organizational skills

·       High level of attention to detail and accuracy; audit and approve own work

·       Follows instructions, responds to management direction, takes responsibility for own actions, completes tasks on time, or communicates alternate plans

Benefits

We’re committed to taking care of you and your family, today and in the future.

Here’s what you can look forward to:

  • Compensation
    • Competitive hourly rate range:  $28.10 – $43.50, plus $5.00 location differential, depending on experience and qualifications
  • Health & Wellness
    • Employer subsidized medical, dental, and vision coverage for you and your family/dependents.
    • Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage
  • Retirement
    • Generous 401(k) plan with a 4% company match
  • Paid Time Off
    • 2 weeks’ vacation annually
    • 7 company holidays 
    • 7 days of sick leave annually
  • Extras that Make a Difference
    • Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
    • Location / Shift Differentials (if applies) added onto Base Hourly Wage
    • Annual boot reimbursement

If you can perform your duties with an unwavering commitment to safety while diligently adhering to all established HSSE policies and procedures to cultivate a workplace that prioritizes and ensures safety is the highest priority, apply today!

Apply