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Automotive Service Manager Jobs (NOW HIRING)

Tuffy Tire and Auto Service

Automotive Service Manager

IL · On-site

$70K - $120K/yr

Paid time off Service Manager Overview We firmly believe that our success is a direct reflection of our talented Automotive Service Managers . If you consider yourself to be an outgoing, self ...

Playa West Automotive

Be Seen First

Automotive Service Manager

Playa Del Rey, CA · On-site

$70K - $100K/yr

Service Manager / Service Writer - Join a Family-Owned Automotive Shop That's Been Trusted in the Community for Over 60 Years. Playa West Automotive is looking for an experienced Service Manager ...

New

Playa West Automotive

Be Seen First

Automotive Service Manager

Playa Del Rey, CA · On-site

$70K - $100K/yr

Service Manager / Service Writer - Join a Family-Owned Automotive Shop That's Been Trusted in the Community for Over 60 Years. Playa West Automotive is looking for an experienced Service Manager ...

New

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Midas

Automotive Service Manager

Dallas, TX · On-site

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

Gainesville, FL · On-site

$195K/yr

Paid time off Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained ...

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Automotive Service Manager information

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$31.5K

$75.7K

$144.5K

How much do automotive service manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for automotive service manager in the United States is $75,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,000.00 per year, depending on experience, location, and employer.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

What skills do you need to be a automotive service manager?

An automotive service manager needs strong leadership, communication, and customer service skills, along with technical knowledge of vehicle repair and maintenance. They should be proficient in managing staff, scheduling, and understanding automotive systems, often supported by certifications like ASE. Organizational skills and the ability to handle multiple priorities are also essential for success in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives, such as General Managers and Service Directors, who oversee operations and profitability. These positions often require extensive experience, strong leadership skills, and industry certifications, and they can earn six-figure salaries depending on the size and location of the business.

What Does an Automotive Service Manager Do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

How much does an automotive service manager make?

The average annual salary for an automotive service manager is around $70,000 to $90,000, depending on experience, location, and the size of the service department. In Michigan, salaries typically range from $65,000 to $85,000, with higher earnings possible in larger dealerships or with specialized certifications. Compensation often includes bonuses and benefits based on performance and customer satisfaction.
More about Automotive Service Manager jobs
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What are the most commonly searched types of Automotive Service jobs? The most popular types of Automotive Service jobs are:
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Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $75,745 per year, or $36.4 per hour.
Automotive Service Manager

Automotive Service Manager

Jaffarian Automotive Group

Haverhill, MA • On-site

$150K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Jaffarian Volvo Toyota is seeking an experienced Automotive Service Manager to lead our luxury/highline service department in Haverhill, MA.  We are not looking for someone to “run a desk.” We are looking for a hands-on leader who can build, coach, and optimize a high-performing service department.  This is a unique opportunity to join the oldest Volvo dealership in New England, representing a legacy brand with a strong commitment to customer experience, operational excellence, and long-term customer relationships.  If you are passionate about developing people, driving performance, and delivering exceptional customer satisfaction that keeps customers coming back for generations, this is the role for you.

Responsibilities
  • Oversee all service department operations to ensure efficient workflow and customer satisfaction
  • Manage and mentor service advisors, technicians, and support staff
  • Maintain and improve service processes to increase productivity and profitability
  • Develop and maintain strong customer relationships to drive retention and repeat business
  • Ensure compliance with company policies, safety standards, and manufacturer guidelines
  • Collaborate with parts and sales departments to optimize overall dealership performance
  • Prepare and manage service department budgets, forecasts, and reports
Requirements
  • Proven experience as an Automotive Service Manager or similar leadership role in a dealership environment
  • Strong leadership skills with a track record of developing high-performing teams
  • Deep understanding of automotive repair, diagnostics, and service operations
  • Excellent communication and customer service skills, especially in highline environments
  • Ability to manage multiple priorities in a fast-paced, performance-driven setting
  • Experience with dealership management systems (DMS) such as Reynolds & Reynolds and Xtime preferred
  • Valid driver’s license and ability to meet company driving requirements
Benefits
  • Competitive salary range: $150,000–$200,000 per year, paid weekly
  • Health, dental, and vision insurance plans
  • Paid time off and holidays
  • 401(k) retirement savings plan with company match
  • Opportunities for career growth and professional development
  • Employee discounts on vehicle purchases and services
  • Fully air-conditioned shop
  • State-of-the-art facility
  • On-site air-conditioned body shop
About the Company

Jaffarian Automotive is a 4th-generation, family-owned dealership group and one of the most established automotive organizations in New England.  We are customer-first, focused on modern, no-pressure service and sales experiences. We invest in technology, training, and people who take pride in delivering a smooth, professional experience for every customer.  Our Service Department plays a critical role in keeping customers safe, informed, and loyal for generations. We are building a modern fixed operations environment where great people can thrive, grow, and lead.

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