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Automotive Service Manager Jobs in Ohio (NOW HIRING)

EasyCare

Automotive Service Manager

Marion, OH · On-site

Service Manager - Automotive Dealership North Central Ohio Mansfield / Marion Market An established, respected new car dealership in the North Central Ohio market is seeking an experienced Service ...

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Automotive Service Manager information

See Ohio salary details

$29.9K

$72K

$137.4K

How much do automotive service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for automotive service manager in Ohio is $72,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $77,000.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Ohio?

The most popular types of Automotive Service jobs in Ohio are:

What are popular job titles related to Automotive Service Manager jobs in Ohio?

For Automotive Service Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Ohio look for?

The top searched job categories for Automotive Service Manager jobs in Ohio are:

What cities in Ohio are hiring for Automotive Service Manager jobs?

Cities in Ohio with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Ohio as of August 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 99% In-person, and 1% Remote job distribution, with an average salary of $72,011 per year, or $34.6 per hour.

Automotive Service Manager

EasyCare Recruiting

Marion, OH

$1 - $2/hr

Full-time

Posted 6 days ago

Job description

Service Manager - Automotive Dealership

North Central Ohio Mansfield / Marion Market

 

An established, respected new car dealership in the North Central Ohio market is seeking an experienced Service Manager to lead our service department.


What We’re Looking For:
  • We want a results-driven leader with a proven track record of:
  • Growing service department performance and profitability
  • Building, motivating, and mentoring high-performing teams
  • Driving sales on the service drive while delivering exceptional customer experiences


Requirements
  • Previous experience as an Automotive Service Manager (or similar leadership role)
  • Strong leadership, communication, and organizational skills
  • Ability to coach, motivate, and hold teams accountable
  • Commitment to outstanding customer satisfaction


Benefits

Why Join Us?


This is more than just a job, it’s a career opportunity with strong income potential that aligns with your experience, leadership, and results. You’ll have the chance to make an immediate impact and grow with a dealership committed to excellence.


Apply Today:


If you’re an automotive service leader ready to take the next step in your career, we want to hear from you.


Please reply with your resume and qualifications in confidence.

All resumes will be held in the strictest confidence.