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Automotive Service Manager Jobs in Ohio (NOW HIRING)

Firestone Complete Auto Care

Service Manager

Canton, OH · On-site

$21 - $25/hr

This position is ideal for a results-driven leader with strong customer service and automotive knowledge. The Service Manager oversees daily shop operations, manages the technician team, and ensures ...

Lavery Automotive

Automotive Technician

Alliance, OH · On-site

$45/hr

APPLY ONLINE TODAY OR CALL OUR SERVICE MANAGER Emil Chadima at (330) 823-1100. ABOUT LAVERY: Lavery Automotive is a family-owned, full-line GM dealer that has been serving the Alliance and ...

Tire Discounters

Service Manager

Dayton, OH · On-site

$55K - $85K/yr

We are dedicated to providing exceptional automotive service with a focus on transparency and care ... As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Ohio

Automotive Service Manager information

See Ohio salary details

$29.9K

$72K

$137.4K

How much do automotive service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for automotive service manager in Ohio is $72,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $77,000.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Ohio?

The most popular types of Automotive Service jobs in Ohio are:

What are popular job titles related to Automotive Service Manager jobs in Ohio?

For Automotive Service Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Ohio look for?

The top searched job categories for Automotive Service Manager jobs in Ohio are:

What cities in Ohio are hiring for Automotive Service Manager jobs?

Cities in Ohio with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Ohio as of August 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 99% In-person, and 1% Remote job distribution, with an average salary of $72,011 per year, or $34.6 per hour.

Automotive Service Technician

Crown Chrysler Dodge Jeep Ram- OH

Dublin, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Crown Chrysler Dodge Jeep Ram in Dublin is hiring Automotive Service Technicians with ALL LEVELS of experience!
 
If you are committed to providing top-quality automotive service and would like to build a rewarding career as a member of the Crown family, apply online or reach out to our service manager today!
 
We have a busy service department that requires a fully staffed team of automotive service professionals to keep up with the service needs of our customers!
 
 
Whether you have lube/tire experience from a chain store or you have master tech credentials - we invite you to apply!
 
  • Monday - Friday work week!
  • Flat Rate Hour UP TO $50/hr based upon experience level and qualifications
  • SIGNING BONUS Up To $10,000 based upon experience and qualifications
 
 
The advancement opportunities with Crown are limitless and we offer a structured career path specifically designed for Automotive Service Technicians. 
 
 
Our Service Facilities include a team of PROFESSIONALS who are knowledgeable, personable and customer-service oriented!
 
 
 
Our Benefits Include:
  • SIGNING BONUS (UP TO $10,000 to those who qualify)!
  • ***   Monday - Friday work-week  ***
  • Salary-based pay plans available with bonuses
  • HIGHEST FLAT-RATE Pay plans in the area
  • Paid Time Off (PTO) Up to 28 paid days off per year for tenured employees
  • Low cost / TOP Rated employee medical, dental and vision insurance
    • NO Health Plan Price Increase in FOUR years!
      • January Health Plan 'Premium Holiday' for the past FOUR years
      • Based upon Plan Performance as a Group
    • Single HSA Health Plan, $95/month!
  • Short- and long-term disability coverage
  • Life insurance
  • Flexible spending accounts
  • 401k w/ company match
PLUS...
  • The stability of an established company
  • Plenty of work with an expanding customer base
  • Paid factory training and certifications
  • Advancement opportunities including a Technician Career Pathway
  • Opportunities to serve your community
 
Basic credentials for the Automotive Service Technician position include:
  • Automotive service technician experience
  • Commitment to be the best automotive service technician in the business
  • Devotion to your work as a career
  • Ability to work on your feet for extended periods 
  • Ability to lift at least 50 lbs.
  • Manufacturer and/or ASE certifications, a plus
  • Automotive technical school graduate, a plus

Additional Requirements Include:

  • Valid and Clean Driver's License for at least three years
  • Ability to pass background checks and drug screen
 
 
Thank you for your interest in joining the Crown Team of Service Technician Professionals!

EOE/DFWP
 
At Crown Automotive Group, our culture is defined by our unwavering commitment to being 'Employee Centric'. We prioritize the well-being, growth, and happiness of every member of our team, because we understand that our employees are the driving force behind our success. With a focus on transparency, collaboration, and respect, we foster an environment where every individual feels valued, supported, and empowered to thrive.
 
Join us and become part of a company culture where your voice is heard, your ideas are valued, and your potential is limitless. 
 
We are an Equal Opportunity Employer and a Drug Free Workplace

Apply