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60 Big Brand Tire Service Automotive Service Manager Jobs Hiring Near You

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What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

Do workers at Big Brand Tire & Service get paid breaks?

No. Most people don’t get paid breaks.
75% of people say they don’t get paid breaks.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Big Brand Tire & Service pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and April 2026.

At Big Brand Tire & Service, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Big Brand Tire & Service affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Big Brand Tire & Service?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 78% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at Big Brand Tire & Service worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and February 2026.

Do Big Brand Tire & Service workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it for Big Brand Tire & Service workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at Big Brand Tire & Service?

Some people find it hard to get time off.
63% of people report it’s hard to get time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Big Brand Tire & Service managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at Big Brand Tire & Service do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
74% of people report that they don’t do extra unpaid work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at Big Brand Tire & Service?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and April 2026.

Is working at Big Brand Tire & Service good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
54% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people at Big Brand Tire & Service feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Big Brand Tire & Service get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at Big Brand Tire & Service?

Most people feel stressed out here.
88% of people say they often feel stressed out at work.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Big Brand Tire & Service enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Big Brand Tire & Service recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Big Brand Tire & Service?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get support to advance at Big Brand Tire & Service?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think Big Brand Tire & Service’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers feel well informed about how Big Brand Tire & Service is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and April 2026.
What other companies are hiring for Automotive Service Manager jobs?
What are the most popular jobs at Big Brand Tire Service?
What are the most popular categories at Big Brand Tire Service?
Infographic showing various Automotive Service Manager job openings at Big Brand Tire Service in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Automotive Service Manager

Automotive Service Manager

Big Brand Tire & Service

Grass Valley, CA • On-site

$63.80K - $87.52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Big Brand Tire & Service rating

4.9

Company rating: 4.9 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

303rd of 325 rated vehicle maintenance

Job description

Description
Position at Big Brand Tire & Service
Automotive Service Manager
We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.
We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.
Apply today! Every application is reviewed by a real member of our recruiting team. If you're a match, one of our recruiters will personally call you this week.
Compensation & Benefits
  • Competitive hourly rate + commission and overtime opportunities
  • Paid vacation and holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts, referral bonuses and ASE reimbursement
  • Genuine career growth - with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.
Service Manager:
  • Lead the service team - train, coach, and motivate techs & advisors to perform at their best
  • Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
  • Drive store performance by hitting and exceeding sales & service targets
  • Partner with Store Manager on daily operations, scheduling, and compliance
  • Keep the shop efficient, safe, and aligned with company standards
  • Ensure every customer gets world-class service that builds loyalty and trust
What Makes You a Great Fit
  • At least 1-3 years of experience in automotive service management or retail repair leadership
  • Strong background in service sales (tires, brakes, maintenance, or mechanical)
  • Proven ability to lead a team in a high-volume, fast-paced environment
  • Excellent communication and problem-solving skills
  • Valid driver's license + ability to lift 70 lbs (jumping in when needed is part of the job)
  • A self-starter who thrives on results, accountability, and growth
  • Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service
For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.
Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK
Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

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