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Automotive Service Dispatcher Jobs (NOW HIRING)

Acura of Avon

Automotive Service Dispatcher

Canton, CT · On-site

$19.25 - $25.75/hr

Previous automotive dealership service experience preferred * Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly desirable * Strong understanding of automotive ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT · On-site

$19.25 - $25.75/hr

Previous automotive dealership service experience preferred * Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly desirable * Strong understanding of automotive ...

Andrews Cadillac

Automotive Service Dispatcher

Brentwood, TN · On-site

$17.50 - $23.50/hr

Minimum of 1+ year of dispatching experience in an automotive service department required * GM dealership or service experience preferred * Reynolds & Reynolds experience preferred * Strong ...

Andrews Cadillac

Automotive Service Dispatcher

Brentwood, TN · On-site

$17.50 - $23.50/hr

Minimum of 1+ year of dispatching experience in an automotive service department required * GM dealership or service experience preferred * Reynolds & Reynolds experience preferred * Strong ...

Bill Dube Ford Toyota

Automotive Service Dispatcher

Dover, NH · On-site

$19 - $25.25/hr

What We're Looking For We are looking for dedicated Automotive Service Dispatcher to help grow our booming Service Department and provide our customers with exceptional experiences. The ideal ...

Bill Dube Ford Toyota

Automotive Service Dispatcher

Dover, NH · On-site

$19 - $25.25/hr

What We're Looking For We are looking for dedicated Automotive Service Dispatcher to help grow our booming Service Department and provide our customers with exceptional experiences. The ideal ...

Andrews Cadillac

Automotive Service Dispatcher

Brentwood, TN · On-site

$17.50 - $23.50/hr

Minimum of 1+ year of dispatching experience in an automotive service department required * GM dealership or service experience preferred * Reynolds & Reynolds experience preferred * Strong ...

Friendly Chevrolet (TX)

Service Dispatcher

Dallas, TX · On-site

$18.25 - $24.50/hr

Experienced Automotive Service Dispatcher Friendly Chevrolet | Dallas, Texas Do you want to work at one of the busiest automotive dealerships in the region where your employer treats you like a ...

Gulf Coast Chevrolet

Service Dispatcher

Angleton, TX

$3.0K - $5.0K/mo

Experienced Service Dispatcher - Gulf Coast Chevrolet Buick GMC Prior Automotive Service Advisor or Dispatcher Experience Is a Must Experience with Reynolds & Reynolds DMS Is a Plus Gulf Coast ...

Paragon Honda

Service Dispatcher

Woodside, NY

$19.25 - $25.50/hr

Automotive Service Dispatcher Business is Booming at Paragon Honda! We are seeking a Dynamic Service Dispatcher to join our world class service team. We have an immediate opening for a Motivated ...

Paragon Honda

Service Dispatcher

Woodside, NY · On-site

$75K - $125K/yr

Automotive Service Dispatcher Business is Booming at Paragon Honda! We are seeking a Dynamic Service Dispatcher to join our world class service team. We have an immediate opening for a Motivated ...

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Automotive Service Dispatcher information

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$12

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$30

How much do automotive service dispatcher jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for automotive service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What does an automotive service dispatcher do?

An Automotive Service Dispatcher coordinates the workflow between customers, service advisors, and technicians in an auto service center or dealership. They schedule repair jobs, assign work orders to technicians based on their skills and availability, and ensure that repairs are completed efficiently and on time. Their role is crucial in maintaining good communication, reducing wait times, and optimizing the service department’s productivity. They also help track the status of ongoing repairs and may communicate updates to customers.

What are the key skills and qualifications needed to thrive as an automotive service dispatcher, and why are they important?

To thrive as an Automotive Service Dispatcher, you need strong organizational skills, knowledge of automotive repair processes, and experience with service scheduling, often supported by a high school diploma or relevant vocational training. Familiarity with dealership management systems (DMS), scheduling software, and service management platforms is typically required. Excellent communication, multitasking, and problem-solving abilities help you effectively coordinate between technicians, service advisors, and customers. These skills are crucial for efficiently managing workflow, ensuring timely repairs, and delivering a positive customer experience.

How does an automotive service dispatcher typically collaborate with technicians and service advisors to ensure efficient workflow?

An Automotive Service Dispatcher serves as a crucial link between service advisors, technicians, and parts departments to coordinate repair orders and manage shop workload. They assign jobs based on technician skill sets, availability, and priority, ensuring that vehicles are serviced promptly and customer expectations are met. Open communication is key: dispatchers regularly update service advisors on job statuses and any delays, while also relaying important information from technicians. This collaborative approach helps minimize downtime and supports a smooth, customer-focused operation.

What is the difference between Automotive Service Dispatcher vs Automotive Service Advisor?

AspectAutomotive Service DispatcherAutomotive Service Advisor
CredentialsHigh school diploma; sometimes certifications in dispatch or customer serviceHigh school diploma; often certifications in customer service or automotive basics
Work EnvironmentDispatch office, service center, or dealershipService department, customer lounge, or dealership
Primary ResponsibilitiesScheduling repairs, dispatching technicians, managing service appointmentsCommunicating with customers, explaining repairs, upselling services
Industry UsageCommonly used in auto repair shops, dealerships, fleet servicesCommonly used in dealerships, repair shops, and service centers

The main difference is that Automotive Service Dispatchers focus on scheduling and coordinating repairs behind the scenes, while Automotive Service Advisors interact directly with customers to explain services and recommend repairs. Both roles are essential in automotive service operations but serve different functions within the customer service and operational workflow.

Is it hard to get hired as an automotive service dispatcher?

Getting hired as an automotive service dispatcher generally requires good communication skills, organization, and knowledge of automotive repair processes. Employers often look for previous experience in customer service or automotive settings, and some positions may require familiarity with dispatching software. The hiring process can vary depending on the employer and location, but entry-level roles are often accessible to those with relevant skills and a clean background check.

What is an automotive service dispatcher?

An automotive service dispatcher is a professional responsible for scheduling and coordinating vehicle repairs and maintenance. They communicate with customers, technicians, and suppliers to ensure timely service, often using dispatch software and maintaining organized records. Strong communication skills and knowledge of automotive services are essential for this role.
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Automotive Service Dispatcher jobs near you
Infographic showing various Automotive Service Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

Automotive Service Dispatcher Volvo

Empire Automotive Group

Saint James, NY

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Job Description

Empire Automotive Group Volvo of Smithtown
Automotive Shop Dispatcher
Job Summary
As the Automotive Shop Dispatcher, you will be the key orchestrator ensuring seamless operations within our retail automotive service department. This role demands strategic coordination, balancing efficient work scheduling, maximizing technician productivity, and delivering exceptional customer experiences. Your contribution directly influences both our operational success and brand reputation.
We offer a competitive compensation package, featuring a productivity-driven bonus plan, alongside a secure, long-term career opportunity tailored for a motivated and dedicated professional.
Your Daily Work Schedule:

  • Responsible for promoting exceptional levels of shop efficiency and productivity.
  • Schedules shop work to create maximum productivity for all skilled level technicians.
  • Responsible for doing all that is necessary for service customer satisfaction.
  • Responsible to ensure proper warranty tech time and operation codes are properly used.  
  • Responsible for developing and maintaining effective communication between the shop and parts department employees.
  • Responsible for maintaining a clean and orderly shop.
  • Ensure that assigned work has been performed and the repair order has been completed properly.
  • Review scheduled maintenance for all service equipment.
  • Review with Service Manager a list of needed service department supplies, repairs, safety policies and daily, weekly workload. 

    Qualities we’re looking for: 

  • At least two years of automotive dealership service department experience,
    preferably as a service dispatcher, or Master/A level Technician, and preferably in a union shop.
  • A steady job history and track record for success.
  • Has fluent hands-on experience with Reynolds& Reynolds or CDK dealer management systems.
  • Excellent communication skills for interacting with technicians and customers.
  • Understands how to effectively load a service shop schedule.
  • Can distribute work to technicians in an orderly and efficient manner.
  • Team player that works well with service, parts, and other dealership employees.
  • Can continually be responsive to the needs and concerns of the service manager and all service personnel.
     

We are an equal-opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Description

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.

At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only  do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward.  Come grow with us!

Benefits

  401k Plan 

 Paid time off (PTO) 

 Competitive Pay Plans 

 Health Insurance 

 Dental Insurance 

 Vision Plans 

 Promotion from within