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Automotive Service Advisor Jobs in Nebraska (NOW HIRING)

Meineke

Service Advisor

Lincoln, NE · On-site

$50K - $90K/yr

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

Meineke - 2887

Service Advisor

Lincoln, NE · On-site

$50K - $90K/yr

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

Brakes Plus

Automotive Service Advisor

Papillion, NE · On-site

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Nebraska

Automotive Service Advisor information

See Nebraska salary details

$11

$24

$43

How much do automotive service advisor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for automotive service advisor in Nebraska is $24.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.41 per hour, depending on experience, location, and employer.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role focuses on customer communication, estimating repairs, and sales. Mechanics usually earn hourly wages or flat rates for labor performed. Overall compensation depends on experience, location, and the specific dealership or repair shop.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience with repair procedures. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in automotive or sales roles. Certification or training in automotive technology can be beneficial but is not always mandatory.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Nebraska?

The most popular types of Automotive Service Advisor jobs in Nebraska are:

What are popular job titles related to Automotive Service Advisor jobs in Nebraska?

For Automotive Service Advisor jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Nebraska look for?

The top searched job categories for Automotive Service Advisor jobs in Nebraska are:

What cities in Nebraska are hiring for Automotive Service Advisor jobs?

Cities in Nebraska with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in NE?

For Automotive Service Advisor jobs in NE, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Nebraska as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,430 per year, or $24.7 per hour.

Automotive Service Advisor

West Point Ford, Inc

West Point, NE • On-site

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

West Point Ford in West Point, NE, is looking for a new Automotive Service Advisor to join our team! The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor, assistant lane manager or service consultant

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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