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Dealership Service Advisor Jobs in Nebraska (NOW HIRING)

Courtesy Ford of Norfolk

Service Advisor

Norfolk, NE

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Courtesy Ford of Norfolk

Service Advisor

Norfolk, NE · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

TWISTED PALMS LLC

Service Advisor

Columbus, NE · On-site

Motoplex USA is hiring a motivated Service Advisor to join our growing dealership. As a service team member, you'll play a key role in delivering exceptional customer experience while driving ...

TWISTED PALMS LLC

Service Advisor

Columbus, NE · On-site

Motoplex USA is hiring a motivated Service Advisor to join our growing dealership. As a service team member, you'll play a key role in delivering exceptional customer experience while driving ...

TWISTED PALMS LLC

Service Advisor

Columbus, NE · On-site

Motoplex USA is hiring a motivated Service Advisor to join our growing dealership. As a service team member, you'll play a key role in delivering exceptional customer experience while driving ...

Gene Steffy Auto Group

Service Advisor

Fremont, NE

Position Overview We are seeking a motivated and customer-focused Service Advisor to join our dealership team. The Service Advisor serves as the primary point of contact between customers and the ...

Gene Steffy Auto Group

Service Advisor

Fremont, NE · On-site

Position Overview We are seeking a motivated and customer-focused Service Advisor to join our dealership team. The Service Advisor serves as the primary point of contact between customers and the ...

Gene Steffy Auto Group

Service Advisor

Fremont, NE · On-site

Position Overview We are seeking a motivated and customer-focused Service Advisor to join our dealership team. The Service Advisor serves as the primary point of contact between customers and the ...

Village Pointe Toyota

Service Advisor

Omaha, NE

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

Village Pointe Toyota

Service Advisor

Elkhorn, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

Twin Rivers Ford

Automotive Service Advisor

Lincoln, NE · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Twin Rivers Ford

Automotive Service Advisor

Lincoln, NE · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Village Pointe Toyota

Service Advisor

Elkhorn, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

Twin Rivers Ford

Automotive Service Advisor

Lincoln, NE · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Village Pointe Toyota

Service Advisor

Elkhorn, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

Village Pointe Toyota

Service Advisor

Omaha, NE

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

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Showing results 1-20

All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Nebraska

Dealership Service Advisor information

See Nebraska salary details

$11

$24

$43

How much do dealership service advisor jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for dealership service advisor in Nebraska is $24.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.41 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What cities in Nebraska are hiring for Dealership Service Advisor jobs?

Cities in Nebraska with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,430 per year, or $24.7 per hour.

Service Advisor

Norfolk, NE

Courtesy Ford of Norfolk
See more jobs at Courtesy Ford of Norfolkexternal

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor, assistant lane manager or service consultant

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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