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Dealership Service Advisor Jobs in Nebraska (NOW HIRING)

TWISTED PALMS LLC

Service Advisor

Columbus, NE · On-site

Motoplex USA is hiring a motivated Service Advisor to join our growing dealership. As a service team member, you'll play a key role in delivering exceptional customer experience while driving ...

TWISTED PALMS LLC

Service Advisor

Columbus, NE · On-site

Motoplex USA is hiring a motivated Service Advisor to join our growing dealership. As a service team member, you'll play a key role in delivering exceptional customer experience while driving ...

TWISTED PALMS LLC

Service Advisor

Columbus, NE · On-site

Motoplex USA is hiring a motivated Service Advisor to join our growing dealership. As a service team member, you'll play a key role in delivering exceptional customer experience while driving ...

Gene Steffy Auto Group

Service Advisor

Fremont, NE

Position Overview We are seeking a motivated and customer-focused Service Advisor to join our dealership team. The Service Advisor serves as the primary point of contact between customers and the ...

Gene Steffy Auto Group

Service Advisor

Fremont, NE

Position Overview We are seeking a motivated and customer-focused Service Advisor to join our dealership team. The Service Advisor serves as the primary point of contact between customers and the ...

Gene Steffy Auto Group

Service Advisor

Fremont, NE · On-site

Position Overview We are seeking a motivated and customer-focused Service Advisor to join our dealership team. The Service Advisor serves as the primary point of contact between customers and the ...

Village Pointe Toyota

Service Advisor

Elkhorn, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

Village Pointe Toyota

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

Village Pointe Toyota

Service Advisor

Elkhorn, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

Village Pointe Toyota

Service Advisor

Elkhorn, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

Village Pointe Toyota

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

Gorges Volvo Cars

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... dealership through the years. What We Offer * Medical and Dental * 401K Plan * Paid time off and ...

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All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Nebraska

Dealership Service Advisor information

See Nebraska salary details

$11

$24

$43

How much do dealership service advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for dealership service advisor in Nebraska is $24.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.41 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How hard is it to be a dealership service advisor?

Being a dealership service advisor requires strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role often involves multitasking, working with repair orders, and maintaining customer satisfaction, which can be challenging but manageable with experience and training.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.
What are popular job titles related to Dealership Service Advisor jobs in Nebraska? For Dealership Service Advisor jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Dealership Service Advisor jobs in Nebraska look for? The top searched job categories for Dealership Service Advisor jobs in Nebraska are:
What cities in Nebraska are hiring for Dealership Service Advisor jobs? Cities in Nebraska with the most Dealership Service Advisor job openings:
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,430 per year, or $24.7 per hour.

Service Advisor

TWISTED PALMS LLC

Columbus, NE • On-site

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

Service Advisor – Motoplex USA 
Do you thrive in solving mechanical mysteries and customizing magnificent machines?? Want to be part of a high-performing team that celebrates wins together? Motoplex USA is hiring a motivated Service Advisor to join our growing dealership. 
As a service team member, you’ll play a key role in delivering exceptional customer experience while driving dealership success. If you’re results-driven, customer-focused, and ready to make an impact, we want to hear from you. 
The Powersports Service Advisor serves as the primary point of contact between customers and the service department. This role is responsible for delivering exceptional customer service, accurately documenting service needs, coordinating repairs with technicians, and managing manufacturer warranty and recall claims. The ideal candidate thrives in a fast-paced powersports environment, communicates clearly and professionally, and ensures seamless service experience from intake through completion while maintaining high levels of customer satisfaction. 
Powersports Service Advisor Responsibilities 
  • Greet customers promptly and professionally in a friendly, welcoming manner 
  • Accurately collect customer and unit information, including motorcycles, ATVs, UTVs, PWCs, and power equipment 
  • Listen carefully to customer concerns and document detailed service requests for technicians 
  • Communicate recommended repairs, maintenance needs, parts availability, pricing, and estimated completion times 
  • Process and administer manufacturer warranty and recall claims in compliance with OEM guidelines 
  • Verify warranty coverage, obtain required approvals, and ensure proper documentation is completed 
  • Provide exceptional customer service throughout the service experience 
  • Complete all assigned tasks efficiently while maintaining accurate service and warranty records 
  • Monitor the progress of each unit throughout the day and proactively update customers on status changes 
  • Review and clearly explain all completed work, warranty coverage, and charges to customers 
  • Deliver an exceptional customer experience that strengthened brand loyalty in a high-energy powersports environment 
What We’re Looking For 
  • Previous retail sales or customer service experience preferred 
  • Friendly, outgoing personality with the ability to professionally handle customer concerns 
  • Working knowledge of powersports, automotive design, and mechanical systems 
  • Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment 
  • Excellent customer service and sales skills 
  • Strong interpersonal and communication skills, both in person and over the phone 
  • Proven ability to listen, identify customer needs, and recommend appropriate services to enhance customer satisfaction and dealership sales 
Working Conditions: 
  • On-site Full-time position with overtime opportunities  
  • Physical labor involved: you’ll be bending, lifting, and working in tight spaces to get the job done  
  • Positive, collaborative shop environment  
Compensation & Benefits 
  • Competitive salary or hourly wage  
  • Health insurance, paid time off, retirement plans  
  • Bonuses & incentives plans  
Professional Development 
  • Opportunities for growth and advancement  
  • Training programs, mentorship, or learning resources  
  • Opportunities to work on meaningful or innovative projects  
Motoplex USA is your trusted powersports dealership serving Eastern Nebraska and surrounding areas, offering a wide selection of new and pre-owned ATVs, UTVs, motorcycles, personal watercraft, mowers, and power equipment. We proudly carry top brands like Polaris, Can-Am, Sea-Doo, Honda Powersports, Yamaha, Kawasaki, Suzuki, Gravely, Ariens, Roxor, and SSR. 
Why Motoplex USA? 
  • Team-driven, fast-paced environment 
  • Strong support from sales, service, and management 
  • Opportunity to grow and succeed in a thriving powersports dealership 
Apply today or call us to get started! 
 
Questions contact Motoplex USA at 1(844) 400-6686 (MOTO) or hiring@motoplexusa.com