Automotive Receptionist – Full-Time
South Shore Subaru | VIP Automotive Group | Bay Shore, NY
Join South Shore Subaru – A Proud Member of VIP Automotive Group
South Shore Subaru is proud to be part of the VIP Automotive Group, one of Long Island's premier automotive dealership groups. Built on exceptional leadership, integrity, and a customer-first philosophy, VIP Automotive Group provides a professional, team-oriented environment where employees receive ongoing training, career advancement opportunities, and long-term stability.
If you enjoy providing outstanding customer service, thrive in a fast-paced office environment, and are looking to grow your career with a respected automotive dealership, we'd love to hear from you.
Learn more about VIP Automotive Group.
Automotive Receptionist
Job Type: Full-Time
Schedule:
- 5-Day Work Week
Monday - Friday 9:00 AM - 4:00 PM
Pay:
$17.00–$24.00 per hour (Based on Experience)
Job Summary
South Shore Subaru is seeking a friendly, professional, and organized Automotive Receptionist to serve as the first point of contact for customers visiting or calling our dealership. This highly visible position plays a vital role in delivering an exceptional customer experience while supporting both the Sales and Service departments.
The ideal candidate possesses outstanding communication skills, strong organizational abilities, and a passion for providing excellent customer service in a fast-paced dealership environment.
Primary Responsibilities
- Welcome customers promptly with a professional and friendly attitude.
- Determine the purpose of each customer's visit and direct them to the appropriate department or team member.
- Notify sales consultants of arriving customers.
- Answer and route incoming multi-line telephone calls efficiently.
- Input customer information accurately into the dealership management system.
- Provide dealership brochures, promotional materials, and basic information.
- Perform vehicle stocking and inventory updates using CDK Dealer Management System (DMS).
- Create and maintain accurate vehicle key tags and key inventory.
- Assist with administrative and clerical duties including filing, scanning, copying, and data entry.
- Support Sales and Service departments with various office tasks.
- Maintain a clean, organized, and professional reception area.
- Deliver an exceptional customer experience during every interaction.
Qualifications
- Previous experience as a receptionist, front desk coordinator, administrative assistant, or customer service representative preferred.
- Automotive dealership experience is a plus.
- Experience with CDK Drive/CDK Dealer Management System is highly desirable.
- Excellent verbal and written communication skills.
- Outstanding customer service and interpersonal skills.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Ability to operate a multi-line phone system.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Professional appearance and positive attitude.
- Experience with office equipment including printers, scanners, and copiers.
- Reliable, dependable, and punctual.
Benefits
We offer a comprehensive benefits package, including:
- Competitive Hourly Pay
- Medical Insurance
- Dental Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Supplemental Life Insurance
- Employee Discounts on Vehicles, Parts, and Service
- Employee Recognition Programs
- Professional Development & Ongoing Training
- Career Advancement Opportunities
- Stable, Family-Oriented Work Environment
Why Join South Shore Subaru?
At South Shore Subaru and VIP Automotive Group, our employees are our greatest asset. We invest in our team through continuous training, internal promotions, and a supportive workplace where dedication and exceptional customer service are recognized and rewarded.
Whether you're an experienced automotive receptionist or looking to continue your administrative career in the automotive industry, you'll find opportunities to learn, grow, and build a rewarding future with one of Long Island's most respected dealership groups.
Apply today and start your career with South Shore Subaru and VIP Automotive Group!