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Automotive Fixed Operations Manager Jobs in Baltimore, MD

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Automotive Fixed Operations Manager information

See Baltimore, MD salary details

$32.8K

$64.9K

$109.8K

How much do automotive fixed operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for automotive fixed operations manager in Baltimore, MD is $64,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $78,000.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What are the most commonly searched types of Automotive Fixed Operations jobs in Baltimore, MD?

The most popular types of Automotive Fixed Operations jobs in Baltimore, MD are:

What are popular job titles related to Automotive Fixed Operations Manager jobs in Baltimore, MD?

For Automotive Fixed Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Manager jobs in Baltimore, MD look for?

The top searched job categories for Automotive Fixed Operations Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Automotive Fixed Operations Manager jobs?

Cities near Baltimore, MD with the most Automotive Fixed Operations Manager job openings:

Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,902 per year, or $31.2 per hour.

Antwerpen Automotive Service Manager

Antwerpen Automotive

Clarksville, MD • On-site

$60K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Antwerpen Automotive is seeking an experienced Automotive Service Manager with a proven track record to lead and oversee our service department. This position requires a dedicated professional who can ensure exceptional customer service, drive operational efficiency, and manage service team performance to meet company goals.
Responsibilities
  • Manage daily operations of the service department, ensuring high-quality service delivery and customer satisfaction.
  • Lead, train, and motivate service technicians and staff to achieve performance targets.
  • Develop and implement service processes and standards to improve efficiency and profitability.
  • Coordinate with parts and sales departments to ensure seamless workflow.
  • Monitor and manage departmental budget, labor costs, and inventory levels.
  • Handle customer complaints and resolve issues promptly and professionally.
  • Maintain compliance with industry regulations and company policies.
Requirements
  • Proven experience as an Automotive Service Manager or similar role, with a proven track record of success.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to analyze and improve service department processes.
  • Familiarity with automotive service software and management systems.
  • Strong problem-solving skills and attention to detail.
Benefits
  • Competitive salary ranging from $60,000.00 to $120,000.00 per year, paid bi-weekly.
  • Comprehensive health, dental, vision, and disability insurance and more.
  • 401(k) retirement plan
  • Vacation pay after 1 year
  • Sick days available upon hire
  • Opportunities for professional development and career growth.
About the Company
Antwerpen Automotive is a leading company in the automotive service industry, committed to delivering top-quality vehicle maintenance and repair services. We pride ourselves on fostering a dynamic and inclusive work environment that values expertise and dedication. Join our team and contribute to our mission of exceeding customer expectations while advancing your career. Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver's license, be insurable by the company and pass a mandatory background check and drug screen.

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