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Automotive Fixed Operations Director Jobs in Rochester, NY

Monro, Inc.

Operations Support Compliance Auditor

Rochester, NY · On-site +1

$68K - $85K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Monro's family of brands is one of the leading automotive service and tire dealers in the United ... Reporting to the Director of Operations Support, this individual will evaluate, inspect, audit, and ...

Monro Inc

Operations Support Compliance Auditor

Rochester, NY · On-site

$68K - $85K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Monro's family of brands is one of the leading automotive service and tire dealers in the United ... Reporting to the Director of Operations Support, this individual will evaluate, inspect, audit, and ...

Monro, Inc.

Senior Director - Front Office IT

Fairport, NY · On-site

$165K - $185K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Company Description Monro's family of brands is one of the leading automotive service and tire ... Store Operations Applications and Point of Sale (POS) * Analytics & Reporting platform * Advanced ...

Monro Inc

Senior Director - Front Office IT

Fairport, NY · On-site

$165K - $185K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Company Description Monro's family of brands is one of the leading automotive service and tire ... Store Operations Applications and Point of Sale (POS) * Analytics & Reporting platform * Advanced ...

Monro

Automotive Assistant Store Manager - Store 11

Brockport, NY · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant Manager is responsible for assisting in managing the operations of an automotive ... Perform other duties as assigned and required by direct supervisor. Qualifications * High School ...

Monro

Automotive Store Manager - Store 1327

Greece, NY

  • Medical

  • Dental

  • Vision

  • PTO

... hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time teammates ... operations at our Store Support Center in Rochester, New York. If you like helping others, as much ...

Monro

Automotive General Service Technician - 818

Fairport, NY · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time ... operation. * Tire Services - perform wheel removal, balancing, patch/plug repairs, changing ...

Monro

Automotive General Service Technician - 1178

Fairport, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time ... operation. * Tire Services - perform wheel removal, balancing, patch/plug repairs, changing ...

Monro

Automotive General Service Technician - 819

Fairport, NY · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time ... operation. * Tire Services - perform wheel removal, balancing, patch/plug repairs, changing ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Director JobsAutomotive Fixed Operations Director Jobs in Rochester, NY

Automotive Fixed Operations Director information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do automotive fixed operations director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for automotive fixed operations director in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What job categories do people searching Automotive Fixed Operations Director jobs in Rochester, NY look for?

The top searched job categories for Automotive Fixed Operations Director jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Automotive Fixed Operations Director jobs?

Cities near Rochester, NY with the most Automotive Fixed Operations Director job openings:

Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Rochester, NY as of July 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.

Automotive General Service Technician - Store 1341

Monro

Irondequoit, NY • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Monro Auto Service and Tire Centers rating

4.4

Company rating: 4.4 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

356th of 369 rated vehicle maintenance

Job description

The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

                                                                                    BENEFITS

Performance based incentives
Paid vacation and holidaysfor Full-Time Teammates
Reimbursement for ASE Certifications
401keligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities 
Monro, Inc. 

Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.

Destination Monro - Your Career is Here!

  •   High School Diploma or equivalent is preferred. 
  •   Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
  • Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
  • Tire Services - perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. 
  • Vehicle Services - perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations. 
  • Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
  • Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. 
  • Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. 
  • Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures. 
  • Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws. 
  • Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  
  • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
  • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. 
  • Perform other duties as assigned and required.

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