ZipRecruiter

Log In

1

Automotive Fixed Operations Director Jobs in Rochester, NY

AutoNation

Automotive Service Technician

Hilton, NY · On-site

... Ops, Fixed Operations, Customer Care, After-Sales, After Sales, Service Drive, Service Lane ... Automotive tech, Automotive technician, Auto tech, Mechanic, Shop foreman, automotive trainer ...

Monro

Director of Marketing Operations

Rochester, NY

Ensure alignment across marketing, merchandising, operations, finance and external partners * Drive ... Monro's family of brands is one of the leading automotive service and tire dealers in the United ...

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

Prior experience in retail, automotive services, or multi-location businesses preferred but not ... operations at our Store Support Center in Rochester, New York. If you like helping others, as much ...

Affordable Care

Managing Dentist

Rochester, NY

$225K - $650K/yr

... Operations Director to bear the weight of the non-clinical stress of running a practice * The ... Providing a variety of tooth replacement options to patients, including removable, fixed, and ...

Monro

Automotive Technician

Fairport, NY · On-site

$18 - $35/hr

... • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time ... operations at our Store Support Center in Rochester, New York. If you like helping others, as much ...

Monro

Automotive Technician

Fairport, NY · On-site

$16 - $18/hr

... • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time ... operations at our Store Support Center in Rochester, New York. If you like helping others, as much ...

Monro

Automotive Technician

Avon, NY · On-site

$16 - $38/hr

... • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time ... operations at our Store Support Center in Rochester, New York. If you like helping others, as much ...

Monro

Automotive Technician

Avon, NY

$25 - $40/hr

... hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time teammates ... operations at our Store Support Center in Rochester, New York. If you like helping others, as much ...

next page

Showing results 1-20

All JobsAutomotive Fixed Operations Director JobsAutomotive Fixed Operations Director Jobs in Rochester, NY

Automotive Fixed Operations Director information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do automotive fixed operations director jobs pay per year?

As of Jun 14, 2026, the average yearly pay for automotive fixed operations director in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What is an Automotive Fixed Operations Director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an Automotive Fixed Operations Director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
What job categories do people searching Automotive Fixed Operations Director jobs in Rochester, NY look for? The top searched job categories for Automotive Fixed Operations Director jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Automotive Fixed Operations Director jobs? Cities near Rochester, NY with the most Automotive Fixed Operations Director job openings:
Automotive Fixed Operations Director jobs near you
Automotive Service Technician

Automotive Service Technician

AutoNation

Hilton, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

AutoNation rating

6.0

Company rating: 6.0 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

368th of 714 rated retailers

Job description

The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.
Keep America Moving. Drive your Technician Career with AutoNation.
At AutoNation, we don't just service vehicles, we support the people who keep them running. As America's most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.
Why You'll Love Working Here:
  • Competitive pay and benefits
  • Paid training and OEM certification support
  • Opportunities to grow into Service, Sales, Management, Regional, and Executive roles
  • Career options coast to coast through our nationwide footprint of locations

What We're Looking For:
  • Valid driver's license
  • A passion for cars and customer service

Apply today and join a team that values your skills and invests in your future.
What are the day-to-day responsibilities?
  • Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
  • Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
  • Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
  • Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
  • Documenting work performed on each vehicle on the repair order.
  • Maintaining an inventory of normal Technician's tools not normally inventoried by the Service department as "special tools."
  • Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
  • Providing an exceptional customer experience to drive loyalty

How will I know if I am successful?
The performance of a Master Technician is measured by achieving:
  • Targeted production
  • Targeted Customer Satisfaction Index

What are the requirements for this job?
  • High School diploma or equivalent
  • 2+ years of experience as an automotive technician
  • Automotive technical training (varies based on store needs)
  • Attention to detail
  • Organization and follow-up skills
  • Valid in-state driver's license and have and maintain an acceptable, safe driving record

What are the opportunities for career growth?
Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:
  • Master-Certified Technician
  • Service Advisor
  • Service Management

KEYWORDS: Jaguar, Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jeep, JLR, KIA, Land Rover. Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Service Department, Fixed Ops, Fixed Operations, Customer Care, After-Sales, After Sales, Service Drive, Service Lane, Express Lane Advisor, Service Writer, Service Advisor, Service Warranty, Auto Repair Shop, Auto Maintenance, Estimator, Sales Advisor, Customer Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time, Dealer Socket, Dealership, CRM, Automotive tech, Automotive technician, Auto tech, Mechanic, Shop foreman, automotive trainer, factory trainer, vehicle repair, car sales, automotive sales, ASM, Automotive technician, auto tech, Service Technician, Service Tech, Mechanic, Line Technician, Master Technician, A Tech, B Tech, C Tech, A-Tech, B-Tech, C-Tech, GST, General Service Tech, Maintenance Technician, Lube Tech, Oil Change, Alignment Technician, Suspension Technician, Tire Tech, EV, EV Tech, 91B, mobile mechanic, electric vehicle, transmission technician, diesel, diesel, hybrid
Exciting Benefits and Perks Await You:
  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

What AutoNation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

AutoNation logo

About AutoNation

Sourced by ZipRecruiter

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with \"DRVPNK\" and \"What Drives You, Drives Us.\" AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Fort Lauderdale, FL, US

Year founded

1996

View All AutoNation Jobs

Apply