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Automotive Director Jobs (NOW HIRING)

Gossett Motors

Automotive Service Director

Memphis, TN · On-site

An automotive Service Director / Manager must be prepared to interact on a professional level with customers and employees in a manner that builds relationships while solving problems. The candidate ...

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Automotive Director information

What is an Automotive Director?

An Automotive Director is a senior management professional who oversees the operations of an automotive dealership or group of dealerships. Their responsibilities typically include setting sales goals, managing budgets, developing business strategies, supervising department managers, and ensuring high levels of customer satisfaction. Automotive Directors play a key role in driving profitability, maintaining manufacturer relationships, and ensuring compliance with industry standards and regulations. They often have extensive experience in automotive sales, service, or management. Successful Automotive Directors possess strong leadership, communication, and analytical skills.

What is the difference between Automotive Director vs Automotive Manager?

AspectAutomotive DirectorAutomotive Manager
ResponsibilitiesOversees multiple departments, develops strategic plans, manages budgets, and sets overall goals for the dealership or automotive company.Manages daily operations of a specific department, such as sales or service, and implements company policies at the departmental level.
Required CredentialsBachelor’s degree in Business, Automotive Management, or related field; extensive industry experience; leadership skills.Bachelor’s degree or relevant experience; industry certifications may be preferred; managerial skills.
Work EnvironmentCorporate office or dealership headquarters, strategic planning meetings, high-level decision-making.Dealership floor, service center, or sales department, direct interaction with staff and customers.

In summary, an Automotive Director focuses on strategic leadership and overall company performance, while an Automotive Manager handles day-to-day operations within specific departments. Both roles require industry knowledge and leadership skills but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Automotive Director, and why are they important?

To thrive as an Automotive Director, you need strong leadership abilities, deep knowledge of automotive operations, and experience in sales and dealership management, often supported by a bachelor's degree in business or automotive management. Familiarity with dealership management systems (DMS), CRM platforms, and industry certifications such as NADA or manufacturer-specific training is typically required. Exceptional communication, strategic thinking, and problem-solving skills help you inspire teams and drive results. These competencies are crucial to achieving operational efficiency, customer satisfaction, and sustained profitability in a competitive automotive market.

What are the main challenges an Automotive Director faces when managing multiple dealership locations?

One of the primary challenges for an Automotive Director overseeing multiple dealerships is ensuring consistent performance and customer experience across all locations. This involves coordinating diverse teams, aligning sales and service strategies, and maintaining strong communication channels. Additionally, adapting to market trends, managing inventory efficiently, and meeting financial targets require strategic planning and strong leadership skills. Regular travel between sites and staying updated with industry standards are also essential for success in this role.
More about Automotive Director jobs
What cities are hiring for Automotive Director jobs? Cities with the most Automotive Director job openings:
What are the most commonly searched types of Automotive jobs? The most popular types of Automotive jobs are:
What states have the most Automotive Director jobs? States with the most job openings for Automotive Director jobs include:
What job categories do people searching Automotive Director jobs look for? The top searched job categories for Automotive Director jobs are:
Automotive Director jobs near you
Infographic showing various Automotive Director job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution.
Automotive Service Director

Automotive Service Director

Preston Automotive Group

Easton, MD • On-site

$150K - $250K/yr

Full-time

Re-posted 2 days ago

Job description

Description:

Automotive Service Director


We are seeking a dedicated and experienced Service Director to join our team and support the Fixed Operations Director in overseeing all service departments. This leadership role offers an exciting opportunity to contribute to the efficient operation and exceptional customer service standards of our organization. The ideal candidate will possess strong management skills, a customer-focused mindset, and a comprehensive understanding of service operations within the automotive or related industries.


Key Responsibilities:

  • Assist the Fixed Operations Director in managing daily operations of all service departments
  • Oversee service department staff, ensuring high levels of productivity, professionalism, and customer satisfaction
  • Develop and implement strategies to improve service efficiency, profitability, and customer retention
  • Monitor key performance indicators and prepare reports for senior management
  • Ensure compliance with company policies, safety regulations, and industry standards
  • Foster a positive work environment that encourages teamwork, continuous improvement, and professional development
  • Handle escalated customer concerns and resolve issues promptly and effectively
  • Coordinate with parts, sales, and other departments to optimize overall service operations



Join our dynamic team and be part of a company committed to growth, innovation, and delivering outstanding service experiences. We offer a supportive work environment, opportunities for professional development, and a competitive benefits package.

Requirements:


  • Proven experience in service management, preferably within the automotive or related industry
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to analyze data and develop actionable strategies
  • Knowledge of service department operations, including scheduling, parts, and customer relations
  • High level of organization, problem-solving, and decision-making skills
  • Ability to work collaboratively with cross-functional teams
  • Bachelor's degree in Business Administration, Management, or a related field is preferred